Ecwid Customer relationship apps 2025

Salesforce via Zapier

8.1

1 Reviews

Effortlessly connect Salesforce to Zapier for seamless CRM automation. Show more

Salesforce via Zapier is a powerful integration tool designed to enhance your customer engagement strategies effectively. This app allows you to harness the capabilities of Salesforce, a leading cloud-based customer relationship management platform, to run insightful and targeted marketing campaigns. By centralizing customer contacts and communications, businesses can offer personalized advice and foster long-term relationships. The integration with Ecwid by Lightspeed through Zapier simplifies the process of attracting new leads and converting them into loyal customers. Utilizing Zaps, users can automate actions, such as creating new contacts in Salesforce when a new order is placed in Ecwid. With detailed instructions available, setting up this seamless connection helps businesses streamline operations and improve their customer interactions efficiently.

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Customer engagement

Data synchronization

Lead management

Crm automation

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Customer Engagement Tool

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Build customers relationship through Tapz Show more

The Customer Engagement Tool is designed to transform your website visitors into loyal customers by providing a comprehensive suite of engagement features. Utilize Tapz to capture and hold customer attention effectively, while simultaneously growing your audience with our powerful promotion tools. The app's social share widget makes it easy for users to spread your content across various platforms, amplifying your reach and visibility. Engage directly with your audience through our integrated social chat platform, fostering meaningful interactions and relationships. Enhance your website's interactivity with sticky and popup banners that convey timely messages and offers. Seamlessly collect user information with social and contact form widgets, alongside robust lead form and email capabilities to streamline communication and boost conversions. This tool is an all-in-one solution for businesses seeking to optimize customer engagement and drive growth.

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Email capture

Promotion tools

Sticky banner

Popup banner

Social share

Social chat

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S: Appointment Booking

$4.99 / Month

7.5

21 Reviews

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Create stronger customer relationship with appointment booking Show more

Storeify Appointment Booking App for Shopify is a versatile tool designed to streamline online appointment scheduling for business owners and professionals. By integrating seamlessly with Shopify, it allows businesses to offer appointment booking as a product, enabling customers to easily reserve time slots online. This app is ideal for a wide range of industries, including medical practices, beauty services, pathology labs, and automobile servicing, among others. Users can effortlessly book or cancel appointments in just a few steps, with automated email notifications sent out for any changes. The app supports flexible integration options, such as embedding booking forms anywhere, multi-language support, and the addition of custom questions to cater to specific business needs. Furthermore, Storeify enhances productivity with Google, Office 365, and Outlook Calendar integrations, and allows store admins to manage appointments directly from the backend. Trusted by merchants globally, it offers a robust solution to simplify appointment management and improve customer service.

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Email notifications

Custom forms

Book/cancel easily

Backend scheduling

Calendar integrations

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ZB: WhatsApp & Messenger Chat

$4.99-$19.99 / Month

9.1

109 Reviews

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Support your customers quickly using Facebook Live Chat. Show more

Zotabox Facebook Chat is an innovative app designed to enhance customer communication by enabling seamless contact through personal Messenger accounts. This user-friendly tool allows businesses to easily sort and label incoming messages for efficient organization and follow-up. Additionally, the app lets users keep notes within Messenger, ensuring important details are readily accessible for future reference. With message history preserved indefinitely, businesses can maintain superior customer service by referencing past interactions. The app addresses customers' preference for using Messenger over traditional email, facilitating a more engaging and responsive business relationship. By integrating directly with Messenger, Zotabox Facebook Chat offers a streamlined and professional way to manage customer interactions.

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Messenger contact

Message labeling

Notes in messenger

Message history

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The Butterfly Button

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Secretly access help and info on domestic violence with Butterfly Button. Show more

The Butterfly Button is an innovative app designed to offer discreet support and crucial information for individuals experiencing domestic violence. This digital safe zone provides essential resources, allowing users to access public information about domestic violence, send confidential requests to domestic violence call centers, and engage in anonymous live chats with dedicated experts. By embedding The Butterfly Button on a website, users can safely explore its features without leaving any trace in their browsing history, ensuring privacy and protection. The app empowers victims by facilitating quick access to help and advice with just a few taps, offering a lifeline without compromising their safety. As a stealthy and secure platform, The Butterfly Button serves as an invaluable tool, connecting victims with knowledgeable professionals ready to provide the support they need.

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Secret access help

Anonymous live chat

Hidden information access

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Tribe Dynamics

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Optimize influencer programs with analytics, insights, and relationship management tools. Show more

Tribe Dynamics is an advanced platform designed to enhance and streamline influencer marketing strategies for brands. It offers comprehensive tools for tracking, measuring, and managing digital earned media performance, ensuring brands maximize their influencer program impact. The app addresses critical challenges in influencer marketing by delivering robust relationship management software and in-depth analytical reporting. Additionally, it provides competitive benchmarking to offer valuable insights into competitors' influencer networks and engagement tactics. Users gain unparalleled visibility into the engagement and ROI of their influencer activities, facilitating data-driven decision-making. Esteemed brands such as Tatcha, Sephora, and Louis Vuitton trust Tribe Dynamics to power their influencer strategies, and its data insights have been recognized by major publications like The Wall Street Journal and Cosmopolitan. Ideal for beauty and fashion industry leaders, Tribe Dynamics is a pivotal tool for brands aiming to excel in the digital marketing landscape.

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Roi tracking

Competitive benchmarking

Relationship management

Influencer analytics

Engagement visibility

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Repeat Customer Insights

$59-$249 / Month

8.2

16 Reviews

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Better repeat customer retention via RFM, cohorts and segments Show more

Repeat Customer Insights is a powerful tool designed for shops selling consumer packaged goods (CPG) and other consumable items, focusing on enhancing customer loyalty and retention. The app provides an in-depth analysis of customer behavior, calculating numerous metrics to offer actionable advice for attracting and maintaining loyal customers. It intelligently segments customers, ensuring your marketing efforts reach the right audience at the most opportune times. Integration with platforms like Shopify and Klaviyo allows seamless tagging for a comprehensive view of your customer base. Team members can stay informed with scheduled email reports, keeping everyone aligned on growth opportunities. The app features dashboards that focus on loyalty, repeat purchases, and identifying downturns. With advanced segmentation techniques such as RFM analysis, it helps understand how products impact metrics like average order value (AOV), lifetime value (LTV), and repeat purchase rate (RPR). Sync these insights back to Shopify, optimizing your marketing strategy across platforms.

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Shopify integration

Customer segmentation

Email reports

Customer analysis

Performance dashboards

Klaviyo sync

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Aisq: Auto Customer Support

$24.99-$199.99 / Month

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Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.

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Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

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Howdy Customer Tag Discount

$19-$29 / Month

9.1

3 Reviews

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Customer tag discount for B2B wholesale, VIP user and more! Show more

Howdy Customer Tag Discount is a Shopify app designed to revolutionize your customer experience by offering personalized discounts based on customer tags. Ideal for B2B, wholesale, and VIP clients, the app enables your store to dynamically apply percentage discounts to ensure that your most valued customers receive tailored deals. With the ability to automatically apply discounts based on specific customer tags, this powerful tool simplifies how you manage exclusive offers. Easily configure or modify customer discount tag settings directly from the app's admin screen, providing you with full control and flexibility. Whether you're catering to wholesale, VIP, or business clients, Howdy Customer Tag Discount enriches customer relationships and enhances loyalty through meaningful savings. Simplify your promotional strategy while ensuring targeted, rewarding experiences for your key customer segments.

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Automated tag discounts

Dynamic percentage discounts

Tag setting adjustments

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POWR: Customer Support Request

$9.99-$89.99 / Month

7.1

3 Reviews

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Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.

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Conditional logic

Centralized dashboard

Crm integration

Instant alerts

Custom auto-responder

Advanced controls

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Customer Accounts Pro

9.1

1 Reviews

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Collect additional customer fields for New Customer Accounts Show more

Customer Accounts Pro is a comprehensive app designed to give businesses more control over customer account registration. By allowing customers to fill in detailed account information on their profile page, the app enables businesses to create personalized shopping experiences and conduct effective segmented marketing. With flexibility in choosing the information to collect—from birthdays to personal interests—the app provides rich customer insights. It seamlessly integrates with customer accounts, prompting users to update their details upon login. Additionally, you can manage customer fields and view responses within Shopify metafields, ensuring all data is organized and accessible. Set required fields to ensure crucial information is captured, aiding in profile completion and enhancing your marketing strategies.

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Custom fields collection

Profile completion prompts

Segmented marketing insights

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Helium Customer Fields

$12-$60 / Month

9.1

375 Reviews

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Customer account registration forms as unique as your store Show more

Helium Customer Fields is a versatile app designed to streamline the collection and management of customer information. It offers a customizable registration form builder, allowing businesses to create unique forms for different customer groups and gather vital first-party data such as birthdays, pet names, and VAT/Tax IDs. Seamlessly integrating with Shopify, the app synchronizes all customer data with Shopify fields and customer metafields, ensuring a cohesive ecosystem. Users can personalize forms using rules and variables or automate customer tagging based on form inputs, enhancing data organization and marketing efforts. The app also features integrations with various business and marketing tools for better data synchronization. Additionally, its user-friendly drag-and-drop interface and robust API support make it accessible for developers seeking custom solutions. Helium Customer Fields empowers businesses to approve and manage Wholesale/B2B customers efficiently, while also allowing customers to update their own information securely.

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Integration with shopify

First-party data collection

Drag-and-drop builder

Customer data editing

Automatic customer tagging

Custom field types

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Zon Customer Accounts & Return

$9.99-$29.99 / Month

8.5

55 Reviews

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Drive sales and customer interaction using a customer portal Show more

Zon Customer Accounts & Return is a dynamic app designed to transform mundane customer accounts into engaging, branded portals that enhance customer lifetime value and drive repeat sales. The app offers extensive customization options, allowing you to personalize the aesthetics, create custom navigation, and incorporate unique content and pages to craft an account experience that aligns with your brand identity. By integrating with your existing Shopify apps and a variety of additional features, Zon empowers you to expand functionality effortlessly. Key features include a captivating wishlist feature to encourage future purchases, comprehensive order history and re-order capabilities, and essential elements like a Contact-us button and Recently viewed items. The app ensures customers have clear and easy access to their vital account, order, and shop information, helping establish a distinctive presence for your business. With Zon, you can provide an improved, functional account page experience that not only meets customers' needs but also actively contributes to your revenue growth.

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Wishlist feature

Belco: Customer Service Software for Online Stores

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Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.

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Centralized dashboard

Automation tools

Insights reporting

Order information

Integrated communication

Customer recognition

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Login as Customer: Support

$19-$39 / Month

6.7

7 Reviews

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Login to customer account from admin panel in one click Show more

The Login As Customer ‑ Magefan app streamlines customer support by allowing administrators or managers to log into customer accounts with ease, either using Multipass or without it. This capability empowers support teams to assist customers effectively by managing orders, resolving issues, and answering questions directly within the customer account interface. Additionally, the app includes features for customers to request support, enhancing customer satisfaction and engagement. Managers can also update customer passwords when assisting with login issues, ensuring smooth and secure access. With its user-friendly interface, the app is a powerful tool for businesses aiming to improve customer service efficiency and effectiveness. Whether troubleshooting or supporting transactions, this extension offers a seamless experience for both customers and support teams.

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Issue resolution

Customer account access

Multipass login

Order assistance

Password change

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Enhanced Customer Notes by oBundle

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Chat-style notes for improved customer interaction on BigCommerce stores. Show more

Enhanced Customer Notes by oBundle is a transformative app designed specifically for BigCommerce users, aimed at upgrading customer communications through a sleek, chat-like interface. This innovative tool replaces outdated standard customer notes, offering an intuitive platform for interaction that enhances both customer engagement and satisfaction. It's perfect for businesses looking to make customer interactions more personal, professional, and impactful. By using Enhanced Customer Notes, online stores can foster stronger relationships with their customers, ensuring a seamless and effective communication experience. Easy to implement and use, this app is an essential upgrade for anyone serious about enhancing their customer service capabilities. Transform your BigCommerce store today with Enhanced Customer Notes by oBundle and take your customer connections to the next level.

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Enhanced communication

Chat-style interface

Improved customer interaction

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Customer Pricing by Location - Group Auto Assignments By MyIntegrator

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Automate customer group assignments by location for personalized experiences.

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Customer Account Pro : MT

$8-$20 / Month

6.7

75 Reviews

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Improve the customer accounts page with edit profile and more Show more

MT: Customer Dashboard Pro is a versatile app designed to enhance the customer account experience by offering a range of customizable features. Merchants can create a personalized interface by adding custom fields and menus, adjusting the color palette to align with their brand, and using advanced styling options through custom CSS. Customers benefit from an improved portal where they can manage their profiles, view detailed order history, easily reorder, and update personal information and delivery addresses. The app simplifies the customer experience with its intuitive order management features, including the ability to change passwords effortlessly. Additionally, Customer Dashboard Pro supports multilingual translation, making it accessible to a diverse user base. This tool not only empowers merchants with customization options but also enriches customer interactions by providing a seamless, branded account page.

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Custom css

Custom fields

Profile management

Order history

Easy reordering

Custom menus

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Chatway Live Chat & WhatsApp

$15 / Month

9.2

366 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Commentify: Customer Comments

$9.99 / Month

7.9

7 Reviews

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Display customer comments and feedback on blogs and products Show more

Commentify: Customer Comments is a versatile app designed to enhance customer engagement on your e-commerce platform by integrating a dynamic comments block. With this tool, customers can leave feedback, post reviews, ask questions, and add testimonials across blogs, product pages, and even during checkout. The app enables businesses to build vibrant online communities, offering features to monitor comments using analytics and moderate them when necessary. Seamlessly adjust the position of the comments block with Shopify 2.0's drag-and-drop editor, ensuring it complements your site's aesthetic. Commentify automatically adapts the design to match your theme's style, providing a cohesive look. Additionally, the app supports nested replies, automatic spam filtration, and robust moderation features like thread locking and comment approvals. With in-depth analytics, businesses can track engagement through interactive graphs, identify the most commented pages, and highlight top-voted comments, ultimately improving SEO and fostering customer interaction.

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Analytics dashboard

Collect reviews

Drag-n-drop editor

Post feedback

Threaded replies

Spam filtering

Install App

Ecwid Customer relationship apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Salesforce via Zapier

Customer Engagement Tool

S: Appointment Booking

ZB: WhatsApp & Messenger Chat

The Butterfly Button

Tribe Dynamics

Repeat Customer Insights

Aisq: Auto Customer Support

Howdy Customer Tag Discount

POWR: Customer Support Request

Customer Accounts Pro

Helium Customer Fields

Zon Customer Accounts & Return

Belco: Customer Service Software for Online Stores

Login as Customer: Support

Enhanced Customer Notes by oBundle

Customer Pricing by Location - Group Auto Assignments By MyIntegrator

Customer Account Pro : MT

Chatway Live Chat & WhatsApp

Commentify: Customer Comments