Ecwid Customer engagement apps 2025

Where Knowledge Meets Innovation

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All rated and up and up

WhatsApp Chat, Facebook Messenger, Call Button, Email & 20+ Chat Buttons: Chaty

6.5

14 Reviews

"Boost customer engagement via customizable multi-channel communication widget." Show more

Chaty is a versatile communication app designed to enhance customer connection by integrating various popular chat channels into one easy-to-use widget. With support for over 20 communication platforms, including WhatsApp and Facebook Messenger, Chaty allows customers to engage with your business using the channels they already trust and use daily. The app requires no external accounts, making setup seamless and user-friendly. Chaty offers a fully customizable widget that can be tailored to match your website’s design, with options to adjust colors, size, and position, as well as adding custom images and call-to-action messages. Whether on mobile or desktop, Chaty ensures a consistent and appealing user experience by allowing different channel displays for each. Pro users can also leverage advanced features like Google Analytics tracking and custom targeting rules to refine their customer engagement strategies. Visit the DEMO store to see Chaty in action and explore its potential for increasing your sales and leads.

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Google analytics tracking

Customizable communication widget

20+ chat channels

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Custom Redirect for “Thank You” Page

6.5

6 Reviews

Direct customers to curated pages post-purchase for enhanced engagement. Show more

Custom Redirect for "Thank You" Page is a versatile app designed to enhance customer experience by personalizing the post-purchase journey. Instead of the default redirection to your storefront, this app allows you to redirect customers to a destination of your choice after they complete a purchase. Whether you want to offer a discount coupon, showcase featured products, promote your company blog, or drive traffic to your Facebook page, this app provides the flexibility to do so. By customizing the "Thank You" page experience, you can engage customers in a more meaningful way and encourage repeat business. This seamless integration not only enriches customer interaction but also provides an opportunity to highlight additional value, reinforcing brand loyalty and satisfaction. Implementing Custom Redirect for "Thank You" Page can transform a simple acknowledgment into a strategic touchpoint for customer retention and growth.

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Targeted engagement

Custom thank-you

Post-purchase redirect

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WhatsApp Plugin: Free chat, share and opt-in widget

(4/5)

9 Reviews

Effortlessly integrate WhatsApp for seamless business communication and marketing. Show more

The "WhatsApp Plugin: Free Chat, Share and Opt-In Widget" is a powerful tool designed to seamlessly integrate WhatsApp with your online store, enhancing customer engagement and streamlining communication. By utilizing this app, businesses can provide prompt and efficient customer service, helping convert leads into loyal customers. The app offers a comprehensive solution for online merchants, enabling real-time chats with store visitors and sending automated or manual outbound messages through WhatsApp. It simplifies the process of marketing and customer interaction, making it accessible for businesses of all sizes. For advanced WhatsApp notification features, users are directed to the new Sellonboard app. Please note that while this plugin harnesses WhatsApp's robust API through the services of official partner Tyntec, it is not directly endorsed by WhatsApp.

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Seamless integration

Chat widget

Outbound messaging

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BACKLIP Confetti Effects

$1.9 / Month

Add festive animations to your store for memorable customer experiences. Show more

BACKLIP Confetti Effects is a vibrant app designed to enhance your Ecwid store by adding festive and animated visual effects. Elevate your customer experience with animations like confetti, stars, fireworks, and snow, tailored to celebrate special occasions such as purchases, promotions, or holidays. These effects can be strategically triggered at various stages of the customer journey, including on welcome and product pages, in the cart, or upon checkout success. For even more customization, you can apply effects to up to two custom page URLs, or activate them via specific button clicks using custom CSS selectors. All animations are crafted with preset colors and styles to ensure a smooth, festive ambiance without impacting the store’s performance. Designed with user-friendliness in mind, the app offers a straightforward setup process with an intuitive settings panel, making it accessible even to those without technical expertise. With BACKLIP Confetti Effects, you can effortlessly infuse joy into your store and leave a memorable impression on your customers.

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Easy setup

Mobile-friendly

Trigger on events

Festive animations

Custom page effects

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Maileon Email Marketing

$5 / Month

Seamlessly syncs Shop platforms with Maileon for effective email marketing. Show more

Maileon Email Marketing is a powerful tool designed to enhance your email marketing strategy by seamlessly integrating with your Shop platform. Our app ensures a smooth data flow between your checkout process and email campaigns through automatic synchronization, eliminating manual data entry and reducing errors. This integration helps merchants overcome the challenges of disconnected systems by enabling personalized communication and targeted marketing. With features tailored for every stage of the buying journey, such as abandoned cart alerts and post-purchase follow-ups, Maileon keeps your audience engaged with timely and relevant emails. By leveraging real-time data insights, the app empowers merchants to drive higher conversions, increase customer loyalty, and ultimately boost sales. Maileon Email Marketing provides a streamlined approach to email marketing, allowing businesses to make informed decisions and achieve their goals effectively.

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Automatic synchronization

Personalized communication

Real-time data insights

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Marsello: Loyalty, Email & SMS

8.2

1 Reviews

"Enhance retail with smart loyalty, email, and SMS marketing solutions." Show more

Marsello: Loyalty, Email & SMS is a comprehensive app designed to empower retail and hospitality businesses in building and nurturing profitable customer relationships. By offering a range of smart loyalty and customer marketing tools, Marsello facilitates the capture of visitor details through pop-up forms, encouraging increased engagement with automated email and SMS campaigns. The app also offers a customizable loyalty program to encourage repeat business. With its closed-loop attribution feature, Marsello provides detailed insights into the effectiveness of marketing campaigns, allowing businesses to focus on strategies that yield the highest returns. Fully integrated with Lightspeed Retail, Marsello enables seamless omnichannel marketing, offering robust reporting to track campaign success and growth in customer base. Explore the app's capabilities through the demo store and see how it can transform your marketing approach.

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Automated email campaigns

Customizable rewards

Pop-up forms

Omnichannel marketing

Sales attribution reporting

Smart loyalty program

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Smartarget Popup

(1/5)

1 Reviews

"Engage customers with customizable popups for promos and announcements." Show more

The Smartarget Popup app is designed to effectively capture your customers' attention with customizable popups, ensuring they see your important announcements, promotions, and product launches. It's the perfect tool for enhancing visibility on your website, whether accessed via mobile or desktop, with a straightforward and user-friendly setup process that requires no coding knowledge. In just a few minutes, you can configure and deploy visually appealing popups tailored to match your website’s theme by selecting custom colors and incorporating relevant images. These engaging popups won't just inform but will also engage visitors, helping to drive awareness and action. With the Smartarget Popup app, never worry about your customers missing out on key updates or offers again, benefiting from a seamless integration that respects their browsing experience across all devices.

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Customizable popups

Mobile and desktop

Promotion announcements

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Birthday Mailer

Automated birthday emails with discount codes for your customers. Show more

Birthday Mailer is an innovative app designed to enhance customer engagement by sending personalized birthday emails. When a customer's birthday arrives, the app automatically dispatches a customized email complete with a special discount code, making them feel valued and appreciated. To get started, simply configure your email settings, craft an email template in the desired language, and set up the discount codes. From there, Birthday Mailer seamlessly handles the rest, ensuring timely and efficient delivery of your birthday greetings. The app provides an easy-to-navigate overview, allowing you to track birthdays and redeemed discount codes effortlessly. Its cost-effective model ensures you only pay €0.05 per email sent, making it an affordable solution for enhancing customer loyalty and satisfaction. With Birthday Mailer, turning customer birthdays into special, memorable experiences is both simple and economical.

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Template creation

Discount code integration

Automated email sending

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Klaviyo via Zapier

6.5

1 Reviews

Automate ecommerce email campaigns with Klaviyo via Zapier integration. Show more

Klaviyo via Zapier is a dynamic integration tool designed to enhance email marketing for ecommerce and web businesses. Through the power of Klaviyo, businesses can segment customers effectively and deliver targeted email campaigns based on purchasing history and email interactions. By connecting Ecwid by Lightspeed to Intercom via Zapier, businesses can automate data transfer and initiate communications with customers whenever necessary, whether to announce store updates or to deploy automated email flows. Connecting Klaviyo to your ecommerce platform is seamless using Zapier, an online tool that facilitates the integration of various apps and services. Create a "Zap" to automate the transfer of new order details and customer information from Ecwid to Klaviyo, streamlining your marketing efforts. Detailed step-by-step instructions are available to guide users through the connection process, ensuring an efficient setup and optimal utilization of Klaviyo's capabilities. This integration empowers businesses to maintain personalized customer engagement and drive growth through strategic email marketing.

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Customer segmentation

Automated email campaigns

Data synchronization

Targeted email flows

Purchase-based targeting

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Smartarget - Contact Form

8.2

1 Reviews

"Easily add contact forms and collect emails for better customer engagement." Show more

Smartarget - Contact Form is an intuitive tool designed to enhance user engagement by providing a seamless platform for website visitors to reach out to you. By integrating this app, you can easily place a contact form on every page of your website, ensuring that users can effortlessly connect with you for inquiries, support, or feedback. This app is essential for businesses looking to boost their sales by being readily accessible to potential customers. Beyond facilitating communication, Smartarget - Contact Form also offers the functionality to collect email addresses, allowing you to build a mailing list and distribute newsletters. This feature not only keeps your audience informed but also encourages repeat visits and fosters long-term customer relationships. Explore our demo to see how Smartarget - Contact Form can streamline your communication strategy and drive business growth.

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Boost engagement

Collect emails

Add contact forms

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3D Seasonal Effects & Animations

$2.99 / Month

8.2

16 Reviews

Add festive 3D effects to sites for holidays and special occasions! Show more

3D Seasonal Effects Animation: Valentine's Day is an innovative app designed to infuse your website with the charm and romance of festive falling effects and decorations. Perfect for celebrating holidays and special occasions, this app significantly enhances the customer experience by creating a lively and engaging atmosphere on your site. With just one click, you can seamlessly decorate your store with a wide array of seasonal themes like Valentine's Day hearts and kisses, Halloween pumpkins, or Christmas snowmen, ensuring a memorable visit for your customers. The app offers customization options, allowing you to control the speed, density, and placement of the effects, whether it be site-wide or just on the homepage. This flexibility makes it easy to tailor the decorations to fit the vibe of your store and the preferences of your audience. From the spectacle of fireworks on the 4th of July to the serene falling leaves in autumn, 3D Seasonal Effects provides a perfect theme for any celebration. Ultimately, this app not only enhances visual appeal but also encourages increased sales by captivating visitors with delightful and thematic displays.

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Customizable animations

3d effects integration

Seasonal decorations

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Unodos: shoppable video and reviews

Engage shoppers with TikTok-style videos; boost sales effortlessly. Show more

Unodos revolutionizes the online shopping experience by integrating engaging, shoppable video popups directly into your website. This app is designed to boost customer engagement and reduce the loss of potential buyers to external searches on social media. By featuring autoplay video widgets, Unodos captures attention with a seamless, TikTok-like interface, making it easier for customers to connect with your products. The straightforward setup requires just a few clicks—simply upload a video, link it to a product, and watch your conversion rates soar. Unodos.io empowers businesses to retain site traffic, mitigate distractions, and present products in a visually compelling manner. Enhance your customer journeys and drive more sales by harnessing the power of Unodos's innovative video solutions.

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Video popups

Autoplay widgets

Tiktok-like experience

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Smart Discounts

8.2

1 Reviews

Personalized discounts to captivate customers and boost brand loyalty. Show more

Smart Discounts is an innovative app designed to revolutionize discount management in the e-commerce space. It enables businesses to craft highly personalized discount experiences tailored to specific products, categories, countries, and timeframes. By leveraging this powerful tool, you can enhance customer engagement and build stronger connections with your audience. Smart Discounts simplifies the process of managing discounts, allowing you to focus on creating meaningful interactions that resonate with your customers. Embrace the future of e-commerce with Smart Discounts, where personalization meets efficiency to drive brand loyalty and sales growth. Whether you're targeting a global market or specific regions, this app provides the flexibility and insights needed to optimize your promotional strategies.

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Personalized discounts

Category-based discounts

Timeframe-specific offers

Country-specific promotions

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BACKLIP Scrolling Announcement Bar

$1.9 / Month

8.2

11 Reviews

Boost engagement with a customizable, animated header announcement bar. Show more

BACKLIP Scrolling Announcement Bar is an essential tool for enhancing your website’s visibility and boosting customer engagement by prominently displaying discounts, special offers, and important updates. Specifically designed for your site's header, this customizable bar aligns seamlessly with your brand aesthetics, ensuring a professional and cohesive look. With eye-catching animations, it captures customer attention, effectively communicating messages that encourage immediate action and drive conversions. The inclusion of images enhances visual appeal, making announcements more compelling and engaging for visitors. Its adjustable scrolling speed ensures readability, improving the overall user experience. Ideal for e-commerce businesses, this feature serves as a powerful solution to boost sales while keeping customers informed. Transform your website’s impact effortlessly with this intuitive and impactful announcement bar.

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Customizable design

Scrolling messages

Animated headers

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Kangaroo Loyalty Rewards

Boost sales and retention with customized digital loyalty rewards. Show more

Kangaroo Loyalty Rewards offers a dynamic digital platform designed to elevate your business's customer engagement strategies. Tailor your loyalty program to suit your brand's unique needs, offering personalized rewards and incentives that resonate with your audience. Enhance your marketing efforts through precise targeting and segmentation, ensuring your messages reach the right customers at the right time. Elevate the customer experience with features such as VIP tiers, referrals, and seamless omnichannel solutions, all aimed at driving traffic and bolstering retention rates. Gain actionable insights by monitoring customer behavior and market trends, allowing for real-time adjustments to maximize program effectiveness. With Kangaroo, you have full control over your customer data, empowering you to foster deeper connections and achieve measurable sales growth.

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Vip tiers

Targeted marketing

Omnichannel solutions

Customized rewards

Behavior monitoring

Customer data ownership

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JivoChat Live Chat

$19 / Month

6.5

2 Reviews

Omnichannel communication tool for seamless customer engagement across platforms. Show more

JivoChat Live Chat is a powerful tool designed to double your sales by enhancing customer support with an all-in-one communication platform. Unlike typical live chat apps, JivoChat stands out with its omnichannel capabilities, integrating website live chats, Facebook interactions, email messages, and international phone calls into a single, user-friendly app. This seamless integration is trusted by over 240,000 websites and 40,000 Facebook Pages globally, facilitating more than 12 million chats every month. What sets JivoChat apart is its ability to offer instant callbacks within 27 seconds, leaving a lasting impression on your visitors. Additionally, its multi-agent chat feature allows seamless transfer and collaboration among team members, ensuring prompt and efficient customer service. The highly rated JivoChat mobile app, with a 4.6-star rating on the AppStore, reflects its popularity and effectiveness, surpassing most other live chat applications.

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Omnichannel communication

Instant callbacks

Multi-agent chats

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LiveChat: Online Chat with Customers

$20-$59 / Month

8.2

1 Reviews

Boost sales with proactive chats and personalized customer engagement. Show more

LiveChat: Online Chat with Customers is a dynamic tool designed to enhance customer engagement and boost sales through real-time communication on your website. With LiveChat, you can proactively initiate conversations with visitors, addressing their questions and guiding their shopping journey. The app tracks customer browsing behavior, allowing you to offer personalized assistance and product recommendations. Additionally, LiveChat enables you to send targeted promotions, such as coupons and sales deals, to encourage purchases and reduce cart abandonment. This live chat solution not only enhances the customer experience but also helps you gain insights into customer preferences and behaviors. Experience the transformative power of real-time customer interaction with a free, 14-day trial of LiveChat.

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Proactive chat greetings

Shopping cart prevention

Personalized engagement

Behavior-based interaction

Real-time browsing insights

Coupon and deals announcements

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Multi-level Illustrated Menu: Show Categories Menu with Pictures

$6.49 / Month

8.2

54 Reviews

"Boost online sales with our visual, user-friendly, multi-level menu." Show more

Introducing the Multi-level Illustrated Menu app, a dynamic solution for online stores that enhances user experience and boosts customer engagement. This innovative app leverages visually appealing drop-down menus to help customers quickly identify and navigate product categories, enhancing their shopping journey. By incorporating images for each category, users can effortlessly recognize and choose the right products, fostering a more intuitive navigation process. The visual reinforcement not only aids in the decision-making process but also evokes positive emotions, encouraging customers to return to the store. With features like time-saving hover previews and an expanded menu area that captures attention, this app optimizes shopping efficiency and satisfaction. Recent updates include customizable templates, flexible width options, and real-time menu previews, ensuring adaptability to any store's design. Stay connected through Instagram, YouTube, Facebook, and Vkontakte to receive updates on new features and enhancements.

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Real-time preview

Customizable fonts

Multi-level navigation

Hover to view

Visual user-friendly menu

Category images

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Mega Animated Announcement Bar

$4.99 / Month

8.2

4 Reviews

Create dynamic, branded scrolling announcements to boost engagement and sales. Show more

Mega Animated Announcement Bar is a revolutionary tool for online store owners, designed to enhance customer engagement and drive sales. This app allows you to effortlessly create dynamic scrolling announcements, promotions, and news bars that seamlessly integrate with your website. With extensive customization options, you can perfectly align these announcements with your brand's identity, ensuring a cohesive look and feel. In today’s competitive e-commerce space, grabbing and maintaining your customers' attention is crucial, and our animated announcements are crafted to achieve just that. They not only boost engagement but also elevate your brand’s visibility, ultimately driving sales conversions. Offering the flexibility to add multiple messages, use emojis, and promote special codes or sales, the app supports versatile marketing strategies. Enhance user experience further with clickable links and animations that pause on hover, providing a seamless and interactive customer journey. Experience the tangible benefits of Mega Animated Announcement Bar and witness your store's growth.

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Dynamic scrolling announcements

Extensive customization options

Multiple messages support

Clickable links integration

Hover pause animations

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SalesBoost Popups

$12.95 / Month

Boost sales effortlessly with customizable, GDPR-proof popups and email integration. Show more

SalesBoost Popups is a powerful tool designed to enhance your online sales and customer engagement effortlessly. Whether you're a burgeoning startup or an established enterprise, this app enables you to boost revenue by collecting email addresses and distributing personalized coupon codes. Without needing any technical expertise, you can design visually appealing popups for newsletter subscriptions or informational purposes. The app offers advanced features such as custom triggers, including timer delays and smart algorithms to detect when a user might exit your shop. It ensures a personalized customer experience with unique coupon codes and configurable discount rules, with the option to send these codes via email. Additionally, SalesBoost Popups supports multiple languages, adheres strictly to GDPR regulations, and integrates smoothly with Mailchimp. With capabilities for A/B testing, subscription export, and comprehensive statistics on subscribers and sales, it’s an invaluable asset for any online business.

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Customizable popups

Multi-language support

A/b testing

Gdpr compliant

Email integration

Advanced popup triggers

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