Ecwid Customer engagement apps 2025

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3D Seasonal Effects Animation: Valentine's Day

$2.99 / Month

9

16 Reviews

Add festive 3D effects to sites for holidays and special occasions! Show more

3D Seasonal Effects Animation: Valentine's Day is an innovative app designed to infuse your website with the charm and romance of festive falling effects and decorations. Perfect for celebrating holidays and special occasions, this app significantly enhances the customer experience by creating a lively and engaging atmosphere on your site. With just one click, you can seamlessly decorate your store with a wide array of seasonal themes like Valentine's Day hearts and kisses, Halloween pumpkins, or Christmas snowmen, ensuring a memorable visit for your customers. The app offers customization options, allowing you to control the speed, density, and placement of the effects, whether it be site-wide or just on the homepage. This flexibility makes it easy to tailor the decorations to fit the vibe of your store and the preferences of your audience. From the spectacle of fireworks on the 4th of July to the serene falling leaves in autumn, 3D Seasonal Effects provides a perfect theme for any celebration. Ultimately, this app not only enhances visual appeal but also encourages increased sales by captivating visitors with delightful and thematic displays.

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Customizable animations

3d effects integration

Seasonal decorations

Install App

WhatsApp Plugin: Free chat, share and opt-in widget

6.5

8 Reviews

Effortlessly integrate WhatsApp for seamless business communication and marketing. Show more

The "WhatsApp Plugin: Free Chat, Share and Opt-In Widget" is a powerful tool designed to seamlessly integrate WhatsApp with your online store, enhancing customer engagement and streamlining communication. By utilizing this app, businesses can provide prompt and efficient customer service, helping convert leads into loyal customers. The app offers a comprehensive solution for online merchants, enabling real-time chats with store visitors and sending automated or manual outbound messages through WhatsApp. It simplifies the process of marketing and customer interaction, making it accessible for businesses of all sizes. For advanced WhatsApp notification features, users are directed to the new Sellonboard app. Please note that while this plugin harnesses WhatsApp's robust API through the services of official partner Tyntec, it is not directly endorsed by WhatsApp.

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Seamless integration

Chat widget

Outbound messaging

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Marsello: Loyalty, Email & SMS

8.1

1 Reviews

"Enhance retail with smart loyalty, email, and SMS marketing solutions." Show more

Marsello: Loyalty, Email & SMS is a comprehensive app designed to empower retail and hospitality businesses in building and nurturing profitable customer relationships. By offering a range of smart loyalty and customer marketing tools, Marsello facilitates the capture of visitor details through pop-up forms, encouraging increased engagement with automated email and SMS campaigns. The app also offers a customizable loyalty program to encourage repeat business. With its closed-loop attribution feature, Marsello provides detailed insights into the effectiveness of marketing campaigns, allowing businesses to focus on strategies that yield the highest returns. Fully integrated with Lightspeed Retail, Marsello enables seamless omnichannel marketing, offering robust reporting to track campaign success and growth in customer base. Explore the app's capabilities through the demo store and see how it can transform your marketing approach.

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Automated email campaigns

Customizable rewards

Pop-up forms

Omnichannel marketing

Sales attribution reporting

Smart loyalty program

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Birthday Mailer

Automated birthday emails with discount codes for your customers. Show more

Birthday Mailer is an innovative app designed to enhance customer engagement by sending personalized birthday emails. When a customer's birthday arrives, the app automatically dispatches a customized email complete with a special discount code, making them feel valued and appreciated. To get started, simply configure your email settings, craft an email template in the desired language, and set up the discount codes. From there, Birthday Mailer seamlessly handles the rest, ensuring timely and efficient delivery of your birthday greetings. The app provides an easy-to-navigate overview, allowing you to track birthdays and redeemed discount codes effortlessly. Its cost-effective model ensures you only pay €0.05 per email sent, making it an affordable solution for enhancing customer loyalty and satisfaction. With Birthday Mailer, turning customer birthdays into special, memorable experiences is both simple and economical.

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Template creation

Discount code integration

Automated email sending

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JivoChat Live Chat

$19 / Month

6.5

2 Reviews

Omnichannel communication tool for seamless customer engagement across platforms. Show more

JivoChat Live Chat is a powerful tool designed to double your sales by enhancing customer support with an all-in-one communication platform. Unlike typical live chat apps, JivoChat stands out with its omnichannel capabilities, integrating website live chats, Facebook interactions, email messages, and international phone calls into a single, user-friendly app. This seamless integration is trusted by over 240,000 websites and 40,000 Facebook Pages globally, facilitating more than 12 million chats every month. What sets JivoChat apart is its ability to offer instant callbacks within 27 seconds, leaving a lasting impression on your visitors. Additionally, its multi-agent chat feature allows seamless transfer and collaboration among team members, ensuring prompt and efficient customer service. The highly rated JivoChat mobile app, with a 4.6-star rating on the AppStore, reflects its popularity and effectiveness, surpassing most other live chat applications.

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Omnichannel communication

Instant callbacks

Multi-agent chats

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Constant Contact via Zapier

8.1

1 Reviews

Connect and automate email marketing with Constant Contact via Zapier. Show more

Constant Contact via Zapier is a seamless integration that enhances your email marketing efforts by connecting Constant Contact with Ecwid by Lightspeed. This app leverages the powerful yet user-friendly email marketing capabilities of Constant Contact, allowing you to create professional emails using ready-made templates. With automated features like triggered email series and welcome emails, you can effectively engage your customers and track their interactions with your emails in real-time. Using Zapier, an online automation tool, you can easily connect Constant Contact with Ecwid by Lightspeed. By setting up a Zap, you can automate the transfer of new customer information directly into Constant Contact, ensuring you can communicate with your audience whenever necessary. This integration streamlines your marketing processes, helping you maintain engaging and consistent communication with your customers. For detailed guidance, Zapier provides comprehensive instructions on setting up and connecting Constant Contact to optimize your email marketing strategies efficiently.

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Automate email marketing

Use email templates

Track audience interaction

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Mega Animated Announcement Bar

$4.99 / Month

8.1

4 Reviews

Create dynamic, branded scrolling announcements to boost engagement and sales. Show more

Mega Animated Announcement Bar is a revolutionary tool for online store owners, designed to enhance customer engagement and drive sales. This app allows you to effortlessly create dynamic scrolling announcements, promotions, and news bars that seamlessly integrate with your website. With extensive customization options, you can perfectly align these announcements with your brand's identity, ensuring a cohesive look and feel. In today’s competitive e-commerce space, grabbing and maintaining your customers' attention is crucial, and our animated announcements are crafted to achieve just that. They not only boost engagement but also elevate your brand’s visibility, ultimately driving sales conversions. Offering the flexibility to add multiple messages, use emojis, and promote special codes or sales, the app supports versatile marketing strategies. Enhance user experience further with clickable links and animations that pause on hover, providing a seamless and interactive customer journey. Experience the tangible benefits of Mega Animated Announcement Bar and witness your store's growth.

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Dynamic scrolling announcements

Extensive customization options

Multiple messages support

Clickable links integration

Hover pause animations

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Multi-level Illustrated Menu: Show Categories Menu with Pictures

$6.49 / Month

8.1

54 Reviews

"Boost online sales with our visual, user-friendly, multi-level menu." Show more

Introducing the Multi-level Illustrated Menu app, a dynamic solution for online stores that enhances user experience and boosts customer engagement. This innovative app leverages visually appealing drop-down menus to help customers quickly identify and navigate product categories, enhancing their shopping journey. By incorporating images for each category, users can effortlessly recognize and choose the right products, fostering a more intuitive navigation process. The visual reinforcement not only aids in the decision-making process but also evokes positive emotions, encouraging customers to return to the store. With features like time-saving hover previews and an expanded menu area that captures attention, this app optimizes shopping efficiency and satisfaction. Recent updates include customizable templates, flexible width options, and real-time menu previews, ensuring adaptability to any store's design. Stay connected through Instagram, YouTube, Facebook, and Vkontakte to receive updates on new features and enhancements.

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Real-time preview

Customizable fonts

Multi-level navigation

Hover to view

Visual user-friendly menu

Category images

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Automated Upsell Emails: Boost Your Sales Seamlessly

$12.5 / Month

Boost sales effortlessly with personalized, automated upsell and loyalty emails. Show more

Automated Upsell Emails: Boost Your Sales Seamlessly is a transformative app designed to enhance customer engagement and optimize your business's conversion rates through automation. By eliminating the need for manual follow-ups, the platform provides a streamlined process for connecting with customers, offering personalized promotional emails with exclusive discounts. Its automated follow-up emails feature allows businesses to create customized sequences that resonate with audiences, fostering repeat business and saving valuable time and resources. The app also offers valuable insights with its analytics capabilities, enabling businesses to track interactions and refine marketing strategies based on customer behaviors and preferences. Additionally, it promotes customer loyalty by offering tailored discounts, elevating the Average Order Value and fostering strong customer relationships. In a competitive market where personalization is key, this comprehensive solution helps businesses stay ahead by combining automated engagement with strategic loyalty rewards, turning customers into brand advocates. Experience significant business growth and heightened customer satisfaction by integrating this innovative tool into your operations.

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Valuable insights

Automated follow-up emails

Loyalty recognition

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Kangaroo Loyalty Rewards

Boost sales and retention with customized digital loyalty rewards. Show more

Kangaroo Loyalty Rewards offers a dynamic digital platform designed to elevate your business's customer engagement strategies. Tailor your loyalty program to suit your brand's unique needs, offering personalized rewards and incentives that resonate with your audience. Enhance your marketing efforts through precise targeting and segmentation, ensuring your messages reach the right customers at the right time. Elevate the customer experience with features such as VIP tiers, referrals, and seamless omnichannel solutions, all aimed at driving traffic and bolstering retention rates. Gain actionable insights by monitoring customer behavior and market trends, allowing for real-time adjustments to maximize program effectiveness. With Kangaroo, you have full control over your customer data, empowering you to foster deeper connections and achieve measurable sales growth.

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Vip tiers

Targeted marketing

Omnichannel solutions

Customized rewards

Behavior monitoring

Customer data ownership

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Klaviyo via Zapier

6.5

1 Reviews

Automate ecommerce email campaigns with Klaviyo via Zapier integration. Show more

Klaviyo via Zapier is a dynamic integration tool designed to enhance email marketing for ecommerce and web businesses. Through the power of Klaviyo, businesses can segment customers effectively and deliver targeted email campaigns based on purchasing history and email interactions. By connecting Ecwid by Lightspeed to Intercom via Zapier, businesses can automate data transfer and initiate communications with customers whenever necessary, whether to announce store updates or to deploy automated email flows. Connecting Klaviyo to your ecommerce platform is seamless using Zapier, an online tool that facilitates the integration of various apps and services. Create a "Zap" to automate the transfer of new order details and customer information from Ecwid to Klaviyo, streamlining your marketing efforts. Detailed step-by-step instructions are available to guide users through the connection process, ensuring an efficient setup and optimal utilization of Klaviyo's capabilities. This integration empowers businesses to maintain personalized customer engagement and drive growth through strategic email marketing.

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Customer segmentation

Automated email campaigns

Data synchronization

Targeted email flows

Purchase-based targeting

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LiveChat: Online Chat with Customers

$20-$59 / Month

8.1

1 Reviews

Boost sales with proactive chats and personalized customer engagement. Show more

LiveChat: Online Chat with Customers is a dynamic tool designed to enhance customer engagement and boost sales through real-time communication on your website. With LiveChat, you can proactively initiate conversations with visitors, addressing their questions and guiding their shopping journey. The app tracks customer browsing behavior, allowing you to offer personalized assistance and product recommendations. Additionally, LiveChat enables you to send targeted promotions, such as coupons and sales deals, to encourage purchases and reduce cart abandonment. This live chat solution not only enhances the customer experience but also helps you gain insights into customer preferences and behaviors. Experience the transformative power of real-time customer interaction with a free, 14-day trial of LiveChat.

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Proactive chat greetings

Shopping cart prevention

Personalized engagement

Behavior-based interaction

Real-time browsing insights

Coupon and deals announcements

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Netcore Customer Engagement

9.1

3 Reviews

Customer retention using omni-channel marketing communication Show more

Netcore Cloud is a powerful marketing solution designed to elevate your Shopify store's reach with an advanced omni-channel approach. Effortlessly integrate over nine communication channels, including email, SMS, WhatsApp, RCS, app notifications, and web notifications, to provide a seamless customer experience. The app utilizes Generative AI technology for sophisticated customer segmentation, insightful predictions, and dynamic content generation, ensuring your marketing efforts are both personalized and effective. With features like AMP Emails, interactive nudges, user walk-throughs, detailed dashboards, and attention-grabbing web pop-ups, you can craft unique experiences for your customers. Ideal for merchants seeking a comprehensive marketing technology solution, Netcore Cloud focuses on driving customer conversions, improving retention rates, and enhancing personalization. Gain a 360° view of your customers and optimize every interaction with AI-driven insights and recommendations. Perfect for businesses aiming to streamline and enhance their digital marketing strategy.

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Push notifications

Customer segmentation

Actionable insights

User segmentation

Omni-channel integration

Content generation

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SAP Emarsys Marketing Platform

(1/5)

1 Reviews

Omnichannel Customer Engagement, Accelerate Business Outcomes Show more

SAP Emarsys Marketing Platform is designed for fast-growing e-commerce brands on Shopify Plus seeking to achieve swift, targeted business outcomes. By automating highly personalized and engaging omnichannel customer experiences, Emarsys enables brands to connect seamlessly with their audience across various channels. The platform offers a fast and easy onboarding process, allowing businesses to integrate products, customers, orders, web behaviors, and Shopify events without the need for development resources. Emarsys empowers users to deploy cross-channel campaigns swiftly, fostering trusted and loyal customer relationships with each interaction. With data-driven insights and analytics, the platform aids in making smart, quick decisions to drive predictable and profitable growth throughout the customer lifecycle. Its Certified App ensures users can be fully operational within days, facilitating efficient and effective marketing strategies.

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Data-driven insights

Automated personalization

Omnichannel engagement

Predictable growth

Cross-channel campaigns

Customer lifecycle management

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oodles: Chatbot, SMS & Loyalty

$20-$250 / Month

8.2

1 Reviews

"Maximize Sales & Amplify Customer Engagement" Show more

Oodles is an innovative All-In-One app designed for Shopify merchants to enhance customer engagement and boost sales. This versatile app integrates a chatbot for efficient customer support, ensuring prompt handling of inquiries and complaints across multiple channels like Facebook, Instagram, and WhatsApp Messenger. It features a robust loyalty program aimed at increasing repeat purchases and a referral system to help expand the customer base. Seamless SMS marketing functionality drives direct communication, helping reduce cart abandonment and retaining customers effectively. Furthermore, Oodles provides advanced analytics and reporting tools for insightful decision-making and business growth. By automating and streamlining communication, this app empowers businesses to transform customer interactions, unlock additional sales opportunities, and ultimately drive revenue growth.

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Referral program

Advanced analytics

Multi-channel support

Order tracking

Sms marketing

Product upsell

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Vee24 ‑ Live Chat & Browse

Customer Engagement Tools Under a Single Platform Show more

Vee24 - Live Chat & Browse is a cutting-edge app designed to enhance customer engagement and satisfaction through a suite of powerful communication tools. By integrating features like video chat, co-browsing, secure sharing, online appointments, and chatbots, Vee24 provides an all-in-one platform that facilitates seamless interaction between businesses and customers. This app is particularly beneficial for retailers looking to bridge the gap between online and in-person experiences, helping them to boost conversion rates. Vee24 is easy to implement with a straightforward JavaScript setup, allowing businesses to quickly leverage its capabilities. Users can add the app to their store in just a few seconds and manage multiple customer interactions simultaneously from a single interface. With the ability to navigate the user interface alongside customers, Vee24 ensures that support and service are both personalized and efficient.

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Easy setup

Secure sharing

Chatbots

Video chat

Co-browsing

Online appointments

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Factoreal: Customer Engagement

$58-$70 / Month

Omni-channel Marketing: Email, SMS, WhatsApp, Chatbot, & more Show more

Factoreal: Customer Engagement is a comprehensive platform designed to enhance your e-commerce business by effectively engaging with customers. It equips you with advanced tools to reach out to new clients, expand your consumer base, and foster brand loyalty to ultimately drive revenue growth. By automating hyper-personalized lead generation across multiple channels such as email, SMS, and WhatsApp, Factoreal accelerates your business outcomes. Seamlessly integrate with Shopify in just one click for streamlined operations. Benefit from cross-channel journey orchestration and automation, enabling efficient customer interactions across various platforms including social media and chat bots. Leverage powerful segmentation and personalization features alongside intelligent data and insights to refine your marketing strategies and maximize customer engagement.

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Segmentation tools

Whatsapp marketing

Sms marketing

Email campaigns

Chatbot integration

Data insights

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AiTrillion

$40.83 / Month

Boost customer engagement with automated email, SMS, and web push marketing. Show more

AiTrillion is your all-in-one solution to transform Email, SMS, and Web Push Marketing through innovative workflow automation. This app empowers businesses to engage with customers and expand their audience using tools like newsletters, custom popups, and exit-intent popups. With its comprehensive customer segmentation capabilities, AiTrillion enables personalized communications and detailed analytics to refine marketing strategies. Keep your customers informed about special offers, essential updates, and key dates effortlessly using a user-friendly announcement bar equipped with a timer. Experience a revolution in your email marketing campaigns with AiTrillion’s intuitive features designed to enhance customer engagement and retention. Utilize smart SMS campaigns with advanced segmentation and automate your communications for maximum effectiveness. Additionally, gain valuable insights into visitor behavior with AiTrillion Engage, ensuring your marketing strategies are both efficient and impactful.

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Customer segmentation

Automated workflows

Email marketing

Web push notifications

Sms campaigns

Visitor analytics

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AssistAi: Your AI Advantage

$149-$449 / Month

Boosts customer support with instant AI-driven responses and engagement.

Try for Free

Whatsapp Chat by SC

$0.5 / Month

Maximize Customer Engagement Show more

Whatsapp Chat by SC is a powerful tool designed to elevate customer engagement for your Shopify store. Seamlessly integrating with WhatsApp, this app allows you to connect with customers in real-time, helping to convert more visitors into loyal customers through instant, personalized support. With Social Chat, you can foster stronger customer relationships, enhancing satisfaction and loyalty by utilizing WhatsApp's intuitive communication platform. The app enables you to streamline your customer service processes, drastically reducing response times and boosting overall efficiency. Additionally, you can strategically display WhatsApp icons and chat buttons on both mobile and desktop platforms using triggers and targeting. Experience an improvement in your sales and customer service by trying Social Chat today, and unlock the power of WhatsApp for your business success.

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Real-time whatsapp chat

Direct connection with representatives

No automated bots

Customizable whatsapp numbers

Pre-filled tailored messages

Human interaction

Try for Free

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