Compare Crisp ‑ Helpdesk & AI Chatbot vs NS AI Chatbot, Helpdesk & FAQs

Crisp ‑ Helpdesk & AI Chatbot

Give your customer support experience a human touch

NS AI Chatbot, Helpdesk & FAQs

Improve customer service with Live chat, Messenger & Helpdesk.

Crisp ‑ Helpdesk & AI Chatbot

Give your customer support experience a human touch

NS AI Chatbot, Helpdesk & FAQs

Improve customer service with Live chat, Messenger & Helpdesk.

Rating

38 Reviews

8.4

96 Reviews

7.3

Pricing

Install App More info

Features

Quick installation
Faq page builder
Centralize channels
Ai bots handover
Pre-built scenarios

Product recommendations
Mobile app support
Order tracking
Chatbot automation
Real-time visitor tracking
Customer behavior tracking
Customer profiles
Unified inbox
Messenger integration
24/7 customer service
Smart conversation management
Helpdesk widget
Saved responses

Screenshots

Crisp ‑ Helpdesk & AI Chatbot screenshot

+ 2 more

NS AI Chatbot, Helpdesk & FAQs screenshot

+ 8 more

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Pros

Centralizes 12 channels such as emails, live chat, Instagram DM, Messenger, and Phone
Easy AI bots to human handover offers the best of both worlds
Dedicated FAQ page builder that combines with chatbots
Chatbot builder with pre-built scenarios to help solve customer problems
Quick installation on Shopify in 30 seconds
Simple to install and use, making it accessible for any team member to respond to customer inquiries
Good interconnection with a wide range of tools

Centralizes support conversations from different stores and channels into one unified inbox
Provides detailed customer behavior insights and product recommendations to unlock sales from chat interactions
Enables 24/7 proactive customer service through Helpdesk and Chatbot features, improving efficiency
Smart conversation management aids in helping more customers in less time
Intuitive mobile app allows support agents to assist customers from anywhere
Manages and responds to Facebook Messenger and Live Chat messages from a single inbox
Facilitates product recommendations, inventory browsing, and order creation while chatting
Includes features for customer profiles, cart previews, and real-time website visitor tracking
Enhances responsiveness and automates support with chatbot and saved responses

Cons

Issues reported with registration process, such as emails being unexpectedly prohibited
Frustration due to lack of response from support via their own chat software

Few user reviews available to gauge broader user experience and potential issues
Dependency on internet connection and mobile device performance for optimal use of mobile app features
Complexity of integrating the app across multiple support channels may require a learning curve

Launched

Mar 24, 2025

Developer

Built by Crisp

Apps:

Average Rating:

4.1

Reviews:

Built by NestScale

Apps:

Average Rating:

4.9

Reviews:

565

Make Your Choice

Install App More info

Install App More info View alternatives

Compare Crisp ‑ Helpdesk & AI Chatbot vs NS AI Chatbot, Helpdesk & FAQs

Crisp ‑ Helpdesk & AI Chatbot

NS AI Chatbot, Helpdesk & FAQs

Crisp ‑ Helpdesk & AI Chatbot

NS AI Chatbot, Helpdesk & FAQs

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Crisp

Built by NestScale

Make Your Choice

Make Your Choice