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DC WhatsApp Marketing+Helpdesk logo

DC WhatsApp Marketing+Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Interakt ‑ WhatsApp Marketing logo

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

DC WhatsApp Marketing+Helpdesk logo

DC WhatsApp Marketing+Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Interakt ‑ WhatsApp Marketing logo

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Rating

Rating

158 Reviews
9
168 Reviews
5.5

Pricing

Pricing

  • $49-$299 / Month
  • 14 Days Free Trial
Try for Free More info
  • $15-$45 / Month
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Email integration
  • Unified dashboard
  • Whatsapp broadcasts
  • Multichannel messaging
  • Automated reminders
  • Order updates
  • Bulk campaigns
  • Double confirmation
  • Shared team inbox
  • Green tick
  • Chat widget
  • Auto-replies

Screenshots

Screenshots

DC WhatsApp Marketing+Helpdesk screenshot DC WhatsApp Marketing+Helpdesk screenshot DC WhatsApp Marketing+Helpdesk screenshot DC WhatsApp Marketing+Helpdesk screenshot
+ 3 more
DC WhatsApp Marketing+Helpdesk screenshot DC WhatsApp Marketing+Helpdesk screenshot DC WhatsApp Marketing+Helpdesk screenshot
Interakt ‑ WhatsApp Marketing screenshot Interakt ‑ WhatsApp Marketing screenshot Interakt ‑ WhatsApp Marketing screenshot Interakt ‑ WhatsApp Marketing screenshot
+ 2 more
Interakt ‑ WhatsApp Marketing screenshot Interakt ‑ WhatsApp Marketing screenshot

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Pros

Pros

  • Superb customer service with prompt issue resolution, often within hours
  • Easy API integration, making it user-friendly even for those not technically inclined
  • Useful and feature-rich for customer service and marketing broadcasts
  • Highly recommended by long-term users who have used it for multiple brands
  • Value for money with a fair offering of features
  • Automated WhatsApp reminders for abandoned carts with a checkout link
  • CoD double confirmation flow on WhatsApp to reduce RTOs
  • Automated WhatsApp confirmations for order placement, shipment, and cancellation
  • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
  • Auto-replies configuration for answering customer FAQs on WhatsApp
  • Bulk WhatsApp campaigns for product announcements and discounts
  • Shared team inbox for better management of incoming customer chats
  • Option to obtain a WhatsApp Green Tick for improved credibility

Cons

Cons

  • Occasional bugs, particularly related to Meta issues
  • Some features may still be in development or need updates/fixes
  • Issues with prolonged billing even after service migration
  • Poor customer support as indicated by users
  • Complex platform not easy to use
  • Lack of options for retargeting abandoned carts or sending order notifications
  • Potential for being a waste of money and time as expressed by some users

Categories

Categories

Launched

Launched

Jan 24, 2021
Jul 13, 2021

Developer

Developer

Built by DelightChat

Apps:

1

Average Rating:

4.9

Reviews:

158

Built by interakt.shop

Apps:

2

Average Rating:

4.2

Reviews:

454

Make Your Choice

Make Your Choice

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