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FAQPRIME: FAQ, WhatsApp, Track

All-in-one support app for Track order, Contact us, FAQ & Chat

Whatsapp Marketing & Support

Elevate D2C growth with WhatsApp automation and customer engagement tools.

FAQPRIME: FAQ, WhatsApp, Track

All-in-one support app for Track order, Contact us, FAQ & Chat

Whatsapp Marketing & Support

Elevate D2C growth with WhatsApp automation and customer engagement tools.

Rating

Rating

109 Reviews
7.7
83 Reviews
9.1

Pricing

Pricing

  • $10 / Month
  • Free Plan Available
  • 3 Days Free Trial
  • $4.99 / Month
  • 7 Days Free Trial

Features

Features

  • Social media integration
  • Order tracking
  • Seo boost
  • Email support
  • Chat support
  • Ai-generated faqs
  • Video call shopping
  • Cart recovery
  • Order updates
  • Smart automation
  • Whatsapp commerce
  • Agent support

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Pros

Pros

  • All-in-one support solution combining FAQ, order tracking, and various communication channels
  • Beautifully designed chat-style support widget for a better user experience
  • AI-generated FAQs and Q&A improve efficiency and provide accurate information
  • Order tracking feature supports both email ID and phone number
  • Easy one-click installation with no coding required, going live in just 5 minutes
  • Contact form includes Captcha to prevent spam and receive support inquiries via email
  • Support for multiple communication channels, including WhatsApp, Messenger, Tidio, Tawkto, and email
  • Boosts SEO ranking with integrated native FAQ, contact us, and order tracking pages
  • Option to add social media icons and a floating bar to enhance social media likes and engagement
  • Live video call shopping option enhances customer shopping experience
  • Exceptional customer service and support team, praised for being proactive, professional, and highly responsive.
  • Effective automation tools for customer engagement across multiple channels like WhatsApp, Instagram, Email, and Chat.
  • Improves cart recovery and boosts sales through smart automation and personalized experiences.
  • Streamlines customer support and sales with real-time messaging and automated responses, enhancing customer retention.
  • User-friendly interface with intuitive tools that simplify campaign setup and management.
  • Cost-effective solution for customer acquisition and re-engagement campaigns.
  • Offers robust analytics for agent performance and customer insights to optimize engagement strategies.
  • AI-powered chatbot and omnichannel support improve customer interactions and retention.
  • Highly recommended for D2C brands aiming to enhance their customer journey and streamline operations.

Cons

Cons

  • Limited customization options for advanced users who want more control over the design and functionality
  • Potential dependency on third-party messaging apps, which may affect the app's functionality if these services go down
  • AI-generated responses might not always be perfect, requiring occasional manual updating
  • Lack of detailed documentation could pose a learning curve for new users unfamiliar with such apps
  • Limited multi-language support could be a setback for global users
  • Possible privacy concerns related to integrating multiple communication platforms and storing customer data
  • Minimal negative feedback noted explicitly in the reviews, presenting a potential need for broader user feedback for balanced insights.
  • Dependency on account managers for optimal usage might limit self-service capabilities for some users.

Launched

Launched

Apr 19, 2025
Apr 19, 2025

Developer

Developer

Apps:

1

Average Rating:

4.7

Reviews:

109

Apps:

1

Average Rating:

5

Reviews:

83

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