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Wonderment Post-Purchase logo

Wonderment Post-Purchase

Create wonderful post-purchase experiences.

Hulk NPS Post Purchase Survey logo

Hulk NPS Post Purchase Survey

Effortlessly gather product insights and feedback with ease.

Wonderment Post-Purchase logo

Wonderment Post-Purchase

Create wonderful post-purchase experiences.

Hulk NPS Post Purchase Survey logo

Hulk NPS Post Purchase Survey

Effortlessly gather product insights and feedback with ease.

Rating

Rating

73 Reviews
8.2
67 Reviews
9.1

Pricing

Pricing

  • $99-$189 / Month
Install App More info
  • $25 / Month
  • Free Plan Available
  • 1 Days Free Trial
Install App More info

Features

Features

  • Proactive notifications
  • Stalled shipments alert
  • Shipping exceptions notifications
  • Problem orders detection
  • Fulfillment patterns analysis
  • Carrier performance insight
  • Complete journey tracking
  • Repeat customer engagement
  • Exit surveys
  • Analytics dashboard
  • Custom surveys creation
  • Net promoter score measurement
  • Checkout and product surveys
  • Embed in thank you page
  • Conditional logic surveys

Screenshots

Screenshots

Wonderment Post-Purchase screenshot Wonderment Post-Purchase screenshot Wonderment Post-Purchase screenshot Wonderment Post-Purchase screenshot
Hulk NPS Post Purchase Survey screenshot Hulk NPS Post Purchase Survey screenshot Hulk NPS Post Purchase Survey screenshot Hulk NPS Post Purchase Survey screenshot
+ 7 more
Hulk NPS Post Purchase Survey screenshot Hulk NPS Post Purchase Survey screenshot Hulk NPS Post Purchase Survey screenshot Hulk NPS Post Purchase Survey screenshot Hulk NPS Post Purchase Survey screenshot Hulk NPS Post Purchase Survey screenshot Hulk NPS Post Purchase Survey screenshot

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Pros

Pros

  • Quick identification of stalled shipments, shipping exceptions, and problem orders.
  • Ability to reveal patterns within fulfillment and carrier processes.
  • Ownership of the entire post-purchase journey with the use of proactive notifications.
  • Reduction of shipping blindspots.
  • Prevention of 'Where's My Order?' inquiries.
  • Potential to drive repeat customers.
  • Effortless creation of custom surveys including checkout surveys, product surveys, and exit surveys
  • Helps in measuring net promoter score and gaining insights into customer experiences
  • Designed to improve customer satisfaction and loyalty
  • One-click installation for ease of use
  • Quickly gather valuable insights in under 30 seconds
  • Post purchase survey can be embedded into the Thank You page to boost response rates
  • Comprehensive analytics dashboard for prompt action on feedback
  • Supports dynamic surveys with the Conditional Logic feature

Cons

Cons

  • The app's description and features are somewhat repetitive.
  • Lack of detailed information on integration with various carrier services.
  • Unclear pricing model in the provided description.
  • Limited user reviews and ratings provided to gauge real-world performance.
  • Limited customization options for survey templates
  • May require a steep learning curve for first-time users
  • Potential for low response rates if not effectively embedded
  • Could be less effective for small businesses with fewer customers
  • Dependence on customer willingness to provide feedback

Categories

Categories

Launched

Launched

Oct 04, 2020
Aug 28, 2019

Developer

Developer

Built by Shopify

Apps:

1689

Average Rating:

2.7

Reviews:

46,938

Built by HulkApps

Apps:

11

Average Rating:

4.7

Reviews:

3,641

Make Your Choice

Make Your Choice

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Install App More info View alternatives

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