Compare Willdesk: Live Chat&AI Chatbot vs SmartBot: Leading AI Chatbot

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

SmartBot: Leading AI Chatbot

AI Chat Innovation: Enhancing Sales and Improving Service

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

SmartBot: Leading AI Chatbot

AI Chat Innovation: Enhancing Sales and Improving Service

Rating

804 Reviews

354 Reviews

9.1

Pricing

Try for Free More info

Features

Social media integration
Customizable interface
Mobile app support
Order tracking
Email marketing integration
Chatbot automation
Shopify flow integration
Faq integration
Help center support
Multi-channel communication
Ticket management
Multiple stores support
Parcel tracking
Dropship management
Branded widgets
Sales live chat
Efficiency tools
Multi-platform inbox
Customer analytics

Order tracking
Easy integration
Personalized shopping
Product search
Real-time recommendations
Instant support
Custom chat widget
Personalized invitations
Post-sale services

Screenshots

Willdesk: Live Chat&AI Chatbot screenshot

+ 6 more

+ 2 more

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Pros

Integration with multiple platforms (Facebook, Instagram, WhatsApp, Email, etc)
Comprehensive tool combining order tracking, FAQ page, Help center, and Chatbot
Ticketing system for managing inquiries from multiple social platforms and emails
Streamlines Shopify store operations and integrates with Shopify Flow
Branded self-service widget with Order Tracking, FAQs, and Contact form
Live chat feature to increase sales and efficiency
Multi-store integration with customization support (Fonts, FAQs, Style)
Integration with third-party marketing tools like Klaviyo, Mailchimp, Privy, and SMSBump
Positive feedback on customer support and ease of use
Helpful and competent support team

Provides instant support to customers, enhancing customer service experience
Delivers personalized shopping experiences with tailored recommendations
Facilitates seamless store interaction, making it easier for visitors to search for products
Enables customers to check their order status in real-time, optimizing the post-sales journey
No-code platform, simplifying the integration and setup process for store owners
Effortless integration with Shopify, making it accessible for many eCommerce stores
Customizable chat widget to match the store's branding, providing a cohesive look
Potential to increase consultation volumes and conversions through personalized invitations

Cons

Limited user feedback available due to only two reviews provided
Initial setup and integration may require assistance from support

May not provide advanced customizability beyond basic customization options
Possibly limited to Shopify, reducing applicability for stores on other platforms
Initial configurations and understanding of the tool might require some learning curve
Dependence on AI accuracy, which may sometimes result in less accurate recommendations or responses

Launched

Feb 21, 2021

Jul 31, 2023

Developer

Built by Channelwill

Apps:

Average Rating:

4.3

Reviews:

20,472

Built by BestChat

Apps:

Average Rating:

4.8

Reviews:

555

Make Your Choice

Try for Free More info View alternatives

Compare Willdesk: Live Chat&AI Chatbot vs SmartBot: Leading AI Chatbot

Willdesk: Live Chat&AI Chatbot

SmartBot: Leading AI Chatbot

Willdesk: Live Chat&AI Chatbot

SmartBot: Leading AI Chatbot

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Channelwill

Built by BestChat

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Make Your Choice