Relish AI Chatbot + ChatGPT

Automate Customer Support, Instant FAQ in Chat, Live Chat

HeiChat: ChatGPT Sales Chatbot

Advanced AI, reply to customer inquiries within seconds.

Relish AI Chatbot + ChatGPT

Automate Customer Support, Instant FAQ in Chat, Live Chat

HeiChat: ChatGPT Sales Chatbot

Advanced AI, reply to customer inquiries within seconds.

Rating

Rating

24 Reviews
9.1
72 Reviews
9.2

Pricing

Pricing

  • $9-$99 / Month
  • 14 Days Free Trial
  • $19.9-$299 / Month
  • Free Plan Available
  • 3 Days Free Trial

Features

Features

  • Subscription management
  • Virtual shopping assistant
  • Automated customer support
  • Instant faq responses
  • Order status updates
  • Human hand-off
  • Conversational campaigns
  • Multilingual support
  • Track orders
  • 24/7 support
  • Trainable ai
  • Reply within seconds
  • Convert inquiries
  • Recommend products
  • Answer policies

Screenshots

Screenshots

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Pros

Pros

  • 24/7 availability ensures constant customer support and engagement
  • Automates FAQs and live chat, freeing up time for more important tasks
  • Instant responses can boost store conversions and sales
  • Can hand-off to human agents if chatbot is unable to answer, ensuring customer satisfaction
  • Personalized conversational campaigns tailored to customer type and page improve user experience
  • Advanced AI based on ChatGPT models (GPT-3.5 & GPT-4) and Claude (Claude 3 Opus).
  • Operates 24/7, ensuring constant customer support availability.
  • Capable of converting general inquiries into sales effectively.
  • Helps in checking and responding accurately to 'Where is my order' inquiries.
  • Can handle many tasks typically performed by human customer service representatives.
  • Supports answers related to discounts, store policies, and shipping policies.
  • Allows customization and training of the chatbot using a PDF/TXT based knowledge base.
  • Real-time awareness of store product listings and delistings.
  • Supports over 95 languages, including English (EN), Spanish (ES), Chinese (ZH), French (FR), German (DE), Arabic (AR), Japanese (JA), and Russian (RU).

Cons

Cons

  • Complex queries may still require human intervention, which can delay responses
  • Customization of conversational campaigns may require additional setup and oversight
  • Depending on AI accuracy, some responses might lack the depth or accuracy of human interaction
  • Integration with existing systems might pose challenges for some businesses
  • The advanced AI models may require significant computational resources.
  • Potential initial setup and training of the chatbot might be time-consuming.
  • May need continuous updates and corrections to maintain accuracy.
  • Could lead to reduced human customer service roles, impacting jobs.
  • Effectiveness relies on the quality of the knowledge base provided by the user.
  • High dependence on accurate and timely data for real-time store product listings.

Categories

Categories

Launched

Launched

Jan 28, 2020
Apr 25, 2023

Developer

Developer

Apps:

1

Average Rating:

4.9

Reviews:

24

Apps:

4

Average Rating:

4.7

Reviews:

82

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