Compare Reamaze Live Chat Helpdesk CRM vs QuickCEP: Live Chat&AI Chatbot

Reamaze Live Chat Helpdesk CRM

Convert more customers w/ AI powered helpdesk and live chat

QuickCEP: Live Chat&AI Chatbot

Improve Conversion Rate by QuickCEP AI Chatbots

Reamaze Live Chat Helpdesk CRM

Convert more customers w/ AI powered helpdesk and live chat

QuickCEP: Live Chat&AI Chatbot

Improve Conversion Rate by QuickCEP AI Chatbots

Rating

262 Reviews

9.1

82 Reviews

7.9

Pricing

Try for Free More info

Features

Push notifications
Automations
Order management
Ai chatbots
Content generation
Unified inbox
Ai-powered live chat
Satisfaction surveys
Status pages

Shopify integration
Real-time tracking
Ai chatbots
Omnichannel live chat
Customer data platform
Targeted campaigns

Screenshots

Reamaze Live Chat Helpdesk CRM screenshot

+ 8 more

QuickCEP: Live Chat&AI Chatbot screenshot

+ 4 more

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Pros

AI-powered helpdesk and live chat optimized for sales
Unified helpdesk inbox and CRM that maps conversations to orders, revenue, returns, and reviews
Ability to unify email, social, SMS, and voice conversations in a single inbox
Directly manage, modify, and create Shopify orders within customer support and chats
AI capabilities for creating replies, writing FAQ articles, building chatbots, and summarizing
Automation of common tasks and patterns with data and rules to save time
Contains features for satisfaction surveys, status pages, and push notifications to keep customers engaged

Improves operational efficiency and customer service.
24/7 AI chatbot support for instant responses.
Omnichannel live chat integrates multiple communication platforms (Instagram, Messenger, Email, WhatsApp, TikTok Shop).
Real-time customer behavior tracking for deeper insights.
Easy integration with Shopify and other platforms.
Powerful AI functions for personalized customer interactions.
Segmentation and targeting for email marketing and pop-up campaigns.
Intuitive and easy-to-use user interface.
Responsive and helpful customer support team.
Multi-language support for seamless communication with international customers.
Reduces response times and boosts customer satisfaction.
Aggregates and manages messages from various sources in real time.
Flexible and powerful CRM integration.

Cons

May require a learning curve to set up and optimize AI functionalities
Potential integration issues with non-Shopify platforms
Could be expensive for small businesses
Dependent on the reliability of AI algorithms which may need fine-tuning
Some users might find the unified inbox overwhelming if not managed properly

Frequent product updates can cause delays in accessing new functionalities.
Suggestions for more advanced email marketing features and deeper integrations.
The need for prompt synchronization of new feature updates to allow timely preparations.

Launched

Mar 31, 2014

Jan 04, 2022

Developer

Built by Reamaze

Apps:

Average Rating:

4.5

Reviews:

262

Built by QuickCEP

Apps:

Average Rating:

4.8

Reviews:

Make Your Choice

Try for Free More info View alternatives

Compare Reamaze Live Chat Helpdesk CRM vs QuickCEP: Live Chat&AI Chatbot

Reamaze Live Chat Helpdesk CRM

QuickCEP: Live Chat&AI Chatbot

Reamaze Live Chat Helpdesk CRM

QuickCEP: Live Chat&AI Chatbot

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Reamaze

Built by QuickCEP

Make Your Choice

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