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Pushdaddy WhatsApp, Live Chat logo

Pushdaddy WhatsApp, Live Chat

Switch between WhatsApp Chat, Live Chat or Facebook messenger

Chatway Live Chat FAQ WhatsApp logo

Chatway Live Chat FAQ WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Pushdaddy WhatsApp, Live Chat logo

Pushdaddy WhatsApp, Live Chat

Switch between WhatsApp Chat, Live Chat or Facebook messenger

Chatway Live Chat FAQ WhatsApp logo

Chatway Live Chat FAQ WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Overview

Overview

What is Chatway Live Chat FAQ WhatsApp?

Chatway is a live chat and WhatsApp integration app designed for Shopify stores. It helps businesses engage with customers in real-time, automate responses, and streamline communication across multiple channels.

Key Strengths:

  • Seamless WhatsApp integration for direct messaging
  • AI-powered chatbots for automated responses
  • Multi-language support for global stores

Rating

Rating

1,174 Reviews
1.9
236 Reviews
9.1

Pricing

Pricing

  • Free App
  • Free Plan Available
Install App More info
  • $15 / Month
  • Free Plan Available
  • 14 Days Free Trial
Install App More info

Features

Features

  • Push notifications
  • Marketing automation
  • Multi-platform integration
  • Review collection
  • Chatbot automation
  • Real-time chat
  • Automated recovery
  • Faq addition
  • Order tracking updates
  • Instant installation
  • File sharing
  • Mobile compatibility
  • Customizable widget
  • Real-time chat
  • Chat history
  • Visitor recommendations

Screenshots

Screenshots

Pushdaddy WhatsApp, Live Chat screenshot Pushdaddy WhatsApp, Live Chat screenshot Pushdaddy WhatsApp, Live Chat screenshot Pushdaddy WhatsApp, Live Chat screenshot
+ 2 more
Pushdaddy WhatsApp, Live Chat screenshot Pushdaddy WhatsApp, Live Chat screenshot
Chatway Live Chat FAQ WhatsApp screenshot Chatway Live Chat FAQ WhatsApp screenshot Chatway Live Chat FAQ WhatsApp screenshot Chatway Live Chat FAQ WhatsApp screenshot
+ 3 more
Chatway Live Chat FAQ WhatsApp screenshot Chatway Live Chat FAQ WhatsApp screenshot Chatway Live Chat FAQ WhatsApp screenshot

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Pros

Pros

  • Switch between WhatsApp chat and Live Chat instantly
  • Automation features for chat, such as abandoned cart recovery, order confirmation, and email marketing
  • Supports multiple communication platforms including WhatsApp, Facebook Messenger, and Instagram
  • Push Notification for marketing activities
  • Multiple operator support
  • FAQ and automated answers for customer queries
  • Easy installation process
  • Offers immediate customer service through live chat, helping to provide timely assistance
  • Ability to make recommendations and offers based on past conversations or pages visited
  • Agents can be assigned to specific customer service conversations for better management
  • Available on both Android and iOS, allowing for mobile notifications and responses
  • Provides customization options for the chat widget, including color, logo, and button size
  • Easy file sharing within the chat for enhanced customer support
  • Comprehensive conversation history to provide context before responding
  • Notifications are instant, helping ensure timely responses
  • Highly rated user experience with consistent 5-star reviews
  • Compatible with third-party themes and highly reliable according to user reviews
  • Responsive support team praised by multiple users
  • Enables chat assignment among team members, facilitating better teamwork

Cons

Cons

  • Issues with SMS and email functionality for abandoned cart recovery
  • Complaints about credit reducing without any SMS being sent
  • Requires a paid subscription; free usage is restricted
  • Subscription cancellation process appears to be difficult and poorly supported
  • Poor customer service; users have reported unanswered emails and unresolved issues

Categories

Categories

Launched

Launched

Jan 12, 2020
Sep 06, 2023

Developer

Developer

Built by Pushdaddy

Apps:

15

Average Rating:

3.7

Reviews:

1,375

Built by Premio

Apps:

4

Average Rating:

4.9

Reviews:

552

Make Your Choice

Make Your Choice

Install App More info View alternatives
Install App More info View alternatives

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Related blog

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