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PD Facebook Messenger Support logo

PD Facebook Messenger Support

Support customers with Facebook messenger Chat and boost sale

Z Facebook Messenger Chat logo

Z Facebook Messenger Chat

Support your customers quickly using Facebook Live Chat.

PD Facebook Messenger Support logo

PD Facebook Messenger Support

Support customers with Facebook messenger Chat and boost sale

Z Facebook Messenger Chat logo

Z Facebook Messenger Chat

Support your customers quickly using Facebook Live Chat.

Rating

Rating

27 Reviews
6.7
108 Reviews
9.1

Pricing

Pricing

  • $4.99 / Month
  • 3 Days Free Trial
Try for Free More info
  • Free App
Try for Free More info

Features

Features

  • Easy setup
  • Direct customer chat
  • Provide support/coupons
  • Lead conversion
  • Messenger contact
  • Message labeling
  • Notes in messenger
  • Message history

Screenshots

Screenshots

PD Facebook Messenger Support screenshot PD Facebook Messenger Support screenshot PD Facebook Messenger Support screenshot PD Facebook Messenger Support screenshot
Z Facebook Messenger Chat screenshot Z Facebook Messenger Chat screenshot Z Facebook Messenger Chat screenshot Z Facebook Messenger Chat screenshot

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Pros

Pros

  • Direct connection with customers on the store
  • Ability to provide support and coupons directly through chat
  • Opportunity to convert leads into sales even if they leave the website
  • Quick and efficient customer support can lead to increased sales
  • Simple integration by just adding a Facebook page
  • Enhances customer satisfaction with fast support responses
  • Allows customers to contact you via their personal Messenger account
  • Ability to sort and label incoming messages
  • Option to keep notes inside Messenger for future reference
  • Message history is preserved indefinitely
  • Preferred by customers for communication over email
  • Enhances customer service and support
  • Simplifies customer engagement through a widely-used platform
  • Helps in managing and tracking customer interactions more efficiently

Cons

Cons

  • Dependent on Facebook's platform, which users might have privacy concerns with
  • Potentially limited to customers who use Facebook
  • May require constant monitoring to provide real-time support
  • Possible overload on resources if managing multiple chats simultaneously
  • Dependence on Facebook Messenger platform; users must have a Messenger account
  • Potential privacy concerns with storing detailed customer notes in Messenger
  • Not suitable for customers who prefer traditional customer service channels like phone or email
  • Overreliance on a third-party platform might lead to issues if there are downtimes or changes in Facebook's policies
  • Might lack advanced customer service features found in dedicated CRM systems

Categories

Categories

Launched

Launched

Jan 15, 2020
Jan 17, 2016

Developer

Developer

Built by Pushdaddy

Apps:

15

Average Rating:

3.8

Reviews:

4,872

Built by Zotabox

Apps:

8

Average Rating:

4.2

Reviews:

2,183

Make Your Choice

Make Your Choice

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