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LiveChat + Customer Insight

Enhance sales with AI-powered chat for seamless customer support.

SmartrMail Email Marketing Newsletter Pop-up & Automation

Effortless email marketing: Automate, personalize, and enhance conversions with SmartrMail.

LiveChat + Customer Insight

Enhance sales with AI-powered chat for seamless customer support.

SmartrMail Email Marketing Newsletter Pop-up & Automation

Effortless email marketing: Automate, personalize, and enhance conversions with SmartrMail.

Rating

Rating

26 Reviews
6.7
57 Reviews
9.1

Pricing

Pricing

Features

Features

  • Customer details
  • Ai-powered chat
  • Seamless support
  • Live conversations
  • Virtual assistant
  • Customizable templates
  • Abandoned cart recovery
  • Automated email campaigns
  • Sms marketing integration
  • Popup form creation

Screenshots

Screenshots

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Pros

Pros

  • Enhances sales with AI-powered chat, which can potentially lead to increased revenue.
  • Provides seamless customer support, improving the customer experience.
  • Quick and convenient for customers needing shopping advice or answers to questions about shipping and returns.
  • Designed for immediate use, allowing businesses to start selling from day one.
  • Offers a personalized shopping experience with customer details integration.
  • Functions as a virtual shopping assistant, potentially increasing conversion rates.
  • Speeds up communication with AI, reducing wait times for customers.
  • Efficient email marketing automation with ready-to-use workflows.
  • User-friendly drag-and-drop email and newsletter builder.
  • Custom-designed email templates provided by expert designers for free.
  • Integration with SMS marketing enhances conversion potential.
  • Seamless integration with BigCommerce for targeted subscriber segmentation.
  • Significant cost savings with annual plans compared to other similar apps.
  • Available free email marketing plan for small subscriber lists.
  • Highly rated customer support and free migration from other platforms like MailChimp and Klaviyo.
  • 100+ customizable and professionally designed email templates.
  • Strong positive customer reviews praising effectiveness and customer service.

Cons

Cons

  • May require a learning curve for users unfamiliar with AI-powered chat tools.
  • Potential for technical issues or glitches that could disrupt the customer service experience.
  • AI responses might lack the nuanced understanding that human agents provide, affecting complex queries.
  • Limited to BigCommerce merchants specifically.
  • Free plan is only viable for those with fewer than 250 active subscribers.

Launched

Launched

Jun 05, 2015
Dec 23, 2013

Developer

Developer

Apps:

44

Average Rating:

2.5

Reviews:

746

Apps:

30

Average Rating:

4.4

Reviews:

2,007

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