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DC WhatsApp Marketing+Helpdesk logo

DC WhatsApp Marketing+Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

TextYess: WhatsApp Marketing logo

TextYess: WhatsApp Marketing

Automate customer support on WhatsApp with AI.

DC WhatsApp Marketing+Helpdesk logo

DC WhatsApp Marketing+Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

TextYess: WhatsApp Marketing logo

TextYess: WhatsApp Marketing

Automate customer support on WhatsApp with AI.

Rating

Rating

158 Reviews
9
52 Reviews
8.7

Pricing

Pricing

  • $49-$299 / Month
  • 14 Days Free Trial
Try for Free More info
  • $249-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info

Features

Features

  • Email integration
  • Unified dashboard
  • Whatsapp broadcasts
  • Multichannel messaging
  • Automated responses
  • Order processing
  • Ai-driven chat

Screenshots

Screenshots

DC WhatsApp Marketing+Helpdesk screenshot DC WhatsApp Marketing+Helpdesk screenshot DC WhatsApp Marketing+Helpdesk screenshot DC WhatsApp Marketing+Helpdesk screenshot
+ 3 more
DC WhatsApp Marketing+Helpdesk screenshot DC WhatsApp Marketing+Helpdesk screenshot DC WhatsApp Marketing+Helpdesk screenshot
TextYess: WhatsApp Marketing screenshot TextYess: WhatsApp Marketing screenshot TextYess: WhatsApp Marketing screenshot TextYess: WhatsApp Marketing screenshot

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Pros

Pros

  • Superb customer service with prompt issue resolution, often within hours
  • Easy API integration, making it user-friendly even for those not technically inclined
  • Useful and feature-rich for customer service and marketing broadcasts
  • Highly recommended by long-term users who have used it for multiple brands
  • Value for money with a fair offering of features
  • 24/7 real-time responses to customer inquiries
  • Automates order status updates, product suggestions, and provides checkout links
  • Trained on the entire product catalog and FAQs, enhancing the specificity and accuracy of responses
  • Proactively engages with customers during key moments such as abandoned checkouts and post-purchase follow-ups
  • Enables targeted WhatsApp marketing campaigns with a single click
  • Supports all languages, broadening customer reach
  • Quick setup process (up and running within 5 minutes) without needing technical skills

Cons

Cons

  • Occasional bugs, particularly related to Meta issues
  • Some features may still be in development or need updates/fixes
  • Dependence on AI may lead to occasional inaccuracies in responses
  • Limited customization options for businesses with unique requirements
  • Potential language translation issues for complex queries
  • Privacy concerns regarding customer data and information being handled by AI

Categories

Categories

Launched

Launched

Jan 24, 2021
Sep 13, 2023

Developer

Developer

Built by DelightChat

Apps:

1

Average Rating:

4.9

Reviews:

158

Built by TextYess

Apps:

1

Average Rating:

4.9

Reviews:

52

Make Your Choice

Make Your Choice

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