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Chatway Live Chat FAQ WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

FAST ‑ WhatsApp Chat

Boost sales with customizable WhatsApp chat integration for your site.

Chatway Live Chat FAQ WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

FAST ‑ WhatsApp Chat

Boost sales with customizable WhatsApp chat integration for your site.

Rating

Rating

217 Reviews
9.2
22 Reviews
9.1

Pricing

Pricing

  • $15 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • Free App
  • Free Plan Available

Features

Features

  • File sharing
  • Mobile compatibility
  • Customizable widget
  • Real-time chat
  • Chat history
  • Visitor recommendations
  • Brand-matching styling
  • Responsive chat widget
  • Customizable whatsapp integration
  • Smart pre-filled messages
  • Custom business hours
  • Fast load, no code

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Pros

Pros

  • Offers immediate customer service through live chat, helping to provide timely assistance
  • Ability to make recommendations and offers based on past conversations or pages visited
  • Agents can be assigned to specific customer service conversations for better management
  • Available on both Android and iOS, allowing for mobile notifications and responses
  • Provides customization options for the chat widget, including color, logo, and button size
  • Easy file sharing within the chat for enhanced customer support
  • Comprehensive conversation history to provide context before responding
  • Notifications are instant, helping ensure timely responses
  • Highly rated user experience with consistent 5-star reviews
  • Compatible with third-party themes and highly reliable according to user reviews
  • Responsive support team praised by multiple users
  • Enables chat assignment among team members, facilitating better teamwork
  • Customizable pre-filled smart WhatsApp messages to initiate conversations easily.
  • Responsive chat button, icon, and widget that integrate seamlessly into websites.
  • Fully responsive chat widget for a flawless experience on all devices.
  • Allows setting custom business hours for customer availability.
  • Enhanced styling options to match your brand perfectly.
  • Smart pre-filled messages include links to products, streamlining sales.
  • Fast loading speed with no additional code added to your theme.

Cons

Cons

  • Limited functionality if not using WhatsApp for customer interaction.
  • Dependent on WhatsApp's availability and service reliability.
  • Requires customers to have WhatsApp installed to initiate conversations.
  • Over-reliance on a third-party platform for customer communication.
  • May not be suitable for businesses where WhatsApp is not a popular communication channel.

Launched

Launched

Sep 06, 2023
May 15, 2025

Developer

Developer

Apps:

4

Average Rating:

4.9

Reviews:

524

Apps:

5

Average Rating:

3.8

Reviews:

37

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