Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

tawk.to Live Chat

Monitor and chat with site visitors in real time.

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

tawk.to Live Chat

Monitor and chat with site visitors in real time.

Rating

Rating

2,361 Reviews
9.6
239 Reviews
1.9

Pricing

Pricing

  • $19.99-$49.99 / Month
  • 14 Days Free Trial
  • Free App
  • Free Plan Available

Features

Features

  • Order tracking
  • Whatsapp integration
  • 24/7 automation
  • Faq management
  • Faq popups
  • Personalized contact
  • Query resolution
  • Livechat support
  • Crm integration
  • Order management
  • Ticketing system
  • Real-time chat
  • Knowledge base
  • Canned responses
  • Unlimited messaging
  • Mobile connectivity
  • Personalized greetings
  • Unlimited agents

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Pros

Pros

  • Excellent user experience and intuitive interface
  • Responsive and helpful customer support available 24/7
  • Easy to install and navigate
  • Improves user experience, boosts conversion rates, and minimizes cart abandonment
  • Personalized Contact Us options via WhatsApp build trust and cut support time
  • Instant order tracking, quick query resolution, and tailored assistance
  • Customizable options and seamless integration with any website or platform
  • Stunning themes for FAQs popup and Help Center
  • Allows businesses to create numerous queries and FAQ categories
  • Multiple Contact Us methods including LiveChat support, Phone call, and Messenger
  • Monitor and chat with site visitors in real time
  • Unlimited messaging, ticketing, and agent seats
  • Multi-platform support including iOS, Android, Windows, and Mac OSX
  • Seamless integration with Shopify store
  • Comprehensive features including CRM, knowledge base, and ticketing system
  • Ability to view and manage Shopify orders directly from chats and tickets
  • Personalize greetings with triggers based on location, past visits, and more
  • Canned 'shortcut' message templates for fast and accurate responses
  • Manage unlimited customers and organizations in CRM
  • 24x7 live assistance from support team

Cons

Cons

  • Currently supports only one language
  • No option to upload custom profile photos for chat avatars, only uses Shopify store logo
  • May require some time to fully understand and utilize all features
  • Potential for frequent notifications if not properly configured
  • Reliance on continuous internet connection for real-time interaction
  • May require regular updates to maintain compatibility and performance
  • Possible integration complexities with certain custom Shopify setups

Categories

Categories

Launched

Launched

Jun 08, 2022
Nov 15, 2015

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

2,361

Apps:

1

Average Rating:

3.7

Reviews:

239

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