Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

LiveChat: Live Chat App

Live Chat with Help Desk and Product Recommendations

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

LiveChat: Live Chat App

Live Chat with Help Desk and Product Recommendations

Rating

Rating

656 Reviews
9.1
60 Reviews
9.1

Pricing

Pricing

  • $31-$41 / Month
  • Free Plan Available
  • 10 Days Free Trial
  • $24-$69 / Month
  • 14 Days Free Trial

Features

Features

  • Social media integration
  • Live chat
  • Chatbot automation
  • Real-time visitor tracking
  • Cross-device support
  • Shared inbox
  • Cart saver
  • Targeted chats
  • 24/7 support
  • Product recommendations
  • Discount codes
  • Order history
  • Pre-set messages
  • Cart preview
  • Messaging integration

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Pros

Pros

  • Boosts engagement and drives sales
  • Offers Live Chat, Chatbot, Cart Saver, and Shared Inbox tools
  • Allows cross-selling products to increase average order value
  • Proactively reaches out to customers stuck at checkout
  • Enables sending targeted chats and providing 24/7 automated customer support
  • Connects social and email channels to manage all conversations from one spot
  • Intuitive interface for seamless integration
  • Real-time insights into visitor activity on the website
  • Available on Windows, Mac, Android, and iOS
  • Immediate engagement with shoppers using pre-set messages
  • Capability to send discount codes based on visitor behavior
  • Access to customer details like cart content and order history
  • Possibility to send product recommendations linking directly to product pages
  • Real-time cart preview feature
  • Engage shoppers with coupons, deals, and announcements
  • Integration with popular messaging apps like Messenger and WhatsApp

Cons

Cons

  • Instances of the app suddenly stopping to work after long-term use
  • Customer support perceived as ineffective
  • Potential disruptions could lead to hassle for both users and their customers
  • Potential for intrusive experience if messages are too frequent
  • Requires monitoring and ongoing management to maintain effectiveness
  • Dependence on predefined criteria which may not cover all shopper behaviors
  • Possibility of technical issues or glitches during integration with other apps

Launched

Launched

Oct 28, 2015
Nov 29, 2017

Developer

Developer

Apps:

1

Average Rating:

4.8

Reviews:

656

Apps:

3

Average Rating:

4.7

Reviews:

65

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