Chatra — Live Chat & Chatbot
Chat with site visitors to boost engagement and drive sales.
Crisp ‑ Helpdesk & AI Chatbot
Give your customer support experience a human touch
Chatra — Live Chat & Chatbot
Chat with site visitors to boost engagement and drive sales.
Crisp ‑ Helpdesk & AI Chatbot
Give your customer support experience a human touch
Rating
Rating
9.1
1.9
Pricing
Pricing
Features
Features
- Social media integration
- Live chat
- Chatbot automation
- Real-time visitor tracking
- Cross-device support
- Shared inbox
- Cart saver
- Targeted chats
- 24/7 support
- Quick installation
- Faq page builder
- Centralize channels
- Ai bots handover
- Pre-built scenarios
Pros
Pros
- Boosts engagement and drives sales
- Offers Live Chat, Chatbot, Cart Saver, and Shared Inbox tools
- Allows cross-selling products to increase average order value
- Proactively reaches out to customers stuck at checkout
- Enables sending targeted chats and providing 24/7 automated customer support
- Connects social and email channels to manage all conversations from one spot
- Intuitive interface for seamless integration
- Real-time insights into visitor activity on the website
- Available on Windows, Mac, Android, and iOS
- Centralizes 12 channels such as emails, live chat, Instagram DM, Messenger, and Phone
- Easy AI bots to human handover offers the best of both worlds
- Dedicated FAQ page builder that combines with chatbots
- Chatbot builder with pre-built scenarios to help solve customer problems
- Quick installation on Shopify in 30 seconds
- Simple to install and use, making it accessible for any team member to respond to customer inquiries
- Good interconnection with a wide range of tools
Cons
Cons
- Instances of the app suddenly stopping to work after long-term use
- Customer support perceived as ineffective
- Potential disruptions could lead to hassle for both users and their customers
- Issues reported with registration process, such as emails being unexpectedly prohibited
- Frustration due to lack of response from support via their own chat software
Categories
Categories
Launched
Launched
Oct 28, 2015
Dec 15, 2022
Developer
Developer
Apps:
1
Average Rating:4.8
Reviews:303
Apps:
1
Average Rating:4.4
Reviews:35
