Chatra vs Chatty: Live Chat & Chatbot Comparison

Name: Chatty AI Chatbot &amp; Live Chat
Brand: Chatty (By Avada)

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Overview

What is Chatty AI Chatbot & Live Chat?

Chatty AI Chatbot & Live Chat is a Shopify app that combines AI-powered chatbots with live chat functionality. It helps automate customer interactions, provide instant support, and boost conversions with personalized recommendations.

Key Strengths:

AI-driven chatbots for 24/7 customer support
Personalized product recommendations to increase sales
Easy integration with Shopify stores

Rating

659 Reviews

9.1

2,507 Reviews

9.5

Pricing

Install App More info

Features

Social media integration
Live chat
Chatbot automation
Real-time visitor tracking
Cross-device support
Shared inbox
Cart saver
Targeted chats
24/7 support

Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
Query resolution
Livechat support

Screenshots

+ 1 more

Chatty AI Chatbot & Live Chat screenshot

+ 4 more

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Pros

Boosts engagement and drives sales
Offers Live Chat, Chatbot, Cart Saver, and Shared Inbox tools
Allows cross-selling products to increase average order value
Proactively reaches out to customers stuck at checkout
Enables sending targeted chats and providing 24/7 automated customer support
Connects social and email channels to manage all conversations from one spot
Intuitive interface for seamless integration
Real-time insights into visitor activity on the website
Available on Windows, Mac, Android, and iOS

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

Cons

Instances of the app suddenly stopping to work after long-term use
Customer support perceived as ineffective
Potential disruptions could lead to hassle for both users and their customers

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

Launched

Oct 28, 2015

Jun 08, 2022

Developer

Built by Roger Wilco LLC

Apps:

Average Rating:

4.8

Reviews:

659

Built by Chatty (By Avada)

Apps:

Average Rating:

Reviews:

2,507

Make Your Choice

Install App More info View alternatives

Chatra vs Chatty: Live Chat & Chatbot Comparison

Chatra — Live Chat & Chatbot

Chatty AI Chatbot & Live Chat

Chatra — Live Chat & Chatbot