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Customer reviews: Stamped Product Reviews and UGC

Develop by stamped.io

Reviews (235)

Overall rating
4.7

What Merchants Think

Merchants using "Stamped Product Reviews and UGC" generally appreciate its ease of integration and the significant functionality it offers for the price. Many find the customer service strong, with quick and helpful responses. However, there are mixed reviews regarding the app’s performance on different platforms, with some users experiencing technical issues, especially on BigCommerce.

Key Strengths

  • Excellent customer support with responsive and helpful staff.
  • Easy integration with eCommerce platforms like Shopify and BigCommerce.
  • Strong review collection and UGC aggregation features.
  • Affordable pricing compared to competitors.
  • Smooth setup and intuitive UI.

Common Concerns

  • Technical issues with app performance, particularly on BigCommerce.
  • Slow response times from support in certain cases.
  • Complexities and bugs during setup and integration.
  • Delayed loading of review widgets affecting page speed.
  • Limited support hours or channels causing frustration.

Final Thoughts

Overall, "Stamped Product Reviews and UGC" is a highly functional and cost-effective solution for small to mid-sized businesses seeking to enhance their review and UGC capabilities. Despite some technical challenges, particularly on BigCommerce, the app's broad feature set and excellent customer service make it a valuable tool for many merchants. Continuous improvements and quick support responses contribute positively to its reputation, though enhancements in technical reliability and response times would improve user satisfaction further.

hel...com

Dec 20, 2018  on Bigcommerce

Works Great - This is a great app. Install it, set it, and forget it. No issues, just works.

car...com

Dec 15, 2018  on Bigcommerce

Excellent Product - Fantastic solution, very well designed and easy to customers to interact. Well done and highly recommend Stamped.IO

dea...com

Dec 12, 2018  on Bigcommerce

Excellent - Awesome support - Having come from another platform and review engine we were looking for a product that did what we were used to and that could import all our 1,600+ reviews. Stamped fast became the obvious choice and the Stamped.io team did a fantastic job of migrating all our reviews and setting up their app on our Big Commerce site. Very Happy with the product and the service.

sup...com

Nov 20, 2018  on Bigcommerce

Should have done this sooner - Honestly, we should have integrated this much sooner than we did. Once we finally did, the team at Stamped.io were there to help with all of our questions and even getting things set up. We were off and running and were receiving reviews from clients like we never have before. How the reviews show on our site is definitely an upgrade as well and helps to build buyer trust within our site.

adm....au

Oct 24, 2018  on Bigcommerce

Value for money, lots of features and awesome support - I have been with other review platform providers when we first started our business. Stamped.io has all the features of the more publicized platforms but for a better price. They also are updating their platform all the time with new features. The support is fantastic the best you will find anywhere. I have emailed them a few times and they are always prompt, and fix my issue. Even if it is me just not understanding something due to no fault of theirs. I have recently had other review platform companies call me to change, but there is nothing they could offer me that would be better then I have with Stamped.io .Been there done that. Could not recommend Stamped.io enough - Rob Klever Cages

gmo...com

Oct 18, 2018  on Bigcommerce

Fantastic App - We have only used this app for a couple of weeks but are already seeing a huge improvement over the app that we had been using for 3 years. This app has so much more in the features and at a reasonable cost. Had a couple of minor issues when setting up on the website but Tommy and Ivan were right there to assist and fixed the issues quickly. Highly recommend this app

cre...com

Sep 27, 2018  on Bigcommerce

Great App & Awesome Support - The best reviews app, period! The support and help with integration was awesome and I could recommend this review app more!

jaf...com

Sep 24, 2018  on Bigcommerce

WOW. Really IMPRESSED with this App - Great App. Just starting to implement and already see their support is Great. I will definitely update this review but after doing all the research and after years on e-commerce field I can highly recommend this app. Just install and go with it. No need to pay huge amounts which some other companies are charging, this app has more bells and whistles.

mar...com

Sep 18, 2018  on Bigcommerce

Stamped - Awesome product. I installed Stamped on both my websites over the weekend. It is so easy for our customers to submit a review with this system. Just a few clicks on the email and their done. Oh and the customer support is the best ever. A must have app!

pro...com

Sep 13, 2018  on Bigcommerce

Excellent App, Great Customer Support - Very happy with the Stamped.io app so far. The customer support is great. They were able to modify the settings of the app to fit our needs and also implement the structured data correctly so the reviews / star ratings on our site are now getting picked up by Google. Would highly recommend it!

inf...com

Aug 31, 2018  on Bigcommerce

Stellar App! - Affordable app that works great and produces noticeable results. Customer service was surprising in a good way. Thank you so much.

ang...com

Aug 01, 2018  on Bigcommerce

Increased Reviews Drastically + Incredible Support! - We've seen a huge increase in our product reviews and every time we've needed something customized a bit, or asked for help, the turn around time is unbelievable! Couldn't be happier.

Steve Milham

Jul 27, 2018  on Bigcommerce

Fantastic App & Excellent Customer Service - I can't recommend this app highly enough. The number of reviews that we receive has increased since installing it and I think they look great on our site. The customer service has been second to none when I have needed any help - it is very quick and nothing seems to be too much of a problem. Fantastic!

Richard Sault

Jul 27, 2018  on Bigcommerce

Best review apps around! - This has got to be one of the best review apps around! Just awesome! Any issues we've had have been resolved quickly and Tommy and the team are always on hand to help

kev...com

Jul 26, 2018  on Bigcommerce

Gets real results - Fantastic app with all the bells & whistles you would need to get feedback from your customers. The support organization is the best I have ever worked with, in the rare cases that I have needed their help they respond quickly and know just what to do to solve the problem.

lld...com

Jul 17, 2018  on Bigcommerce

Could Not Ask for More! - 2024 Update: Still happy after all these years!We had been a satisfied Yotpo customer for five years. But when they told me it would cost us over 23X our current monthly rate to add the Google PLA review feed, that unfortunately ended our relationship (and they couldn't have cared less).So I went on a search for a review aggregator integrated with BigCommerce that could provide the functionality we needed for a reasonable price. I am so happy that we found Stamped.io!The transition was relatively seamless. Tommy was more than accommodating and generous with his time in getting the little details worked out so that the reviews would display where and how we wanted. There are many features in Stamped that we really like that are not available in Yotpo. For example, not only can you delay your review requests until an order is actually shipped, their integration with Aftership allows the request to be sent out after actual delivery instead of having to pick a predetermined shipping delay. Now we should stop getting 1-Star reviews that say "I haven't received it yet" on special orders.I love that it's easy to exclude products from review request emails, like for promotional items. Stamped can automatically re-send review requests if the first one was ignored should you want to do that. They also allow you to re-send requests at the touch of a button, which Yotpo does not.I could go on. The only feature we had in Yotpo that I miss is the option to choose product reviews to also be counted and displayed as site reviews. Maybe someday.Stan

adm...com

Jun 28, 2018  on Bigcommerce

Great! - This is a great review platform! The product works well, the support is excellent, and it's at a reasonable price. I've used several other platforms that either didn't get as many reviews, cost too much, or simply lacked the features I want. I'm very grateful to have Stamped.io

tea...com

Jun 20, 2018  on Bigcommerce

Incredible Service - Everyone we have worked with at Stamped has been helpful and kind. They respond very quickly and always find a way to resolve your problems. Stamped provides a great service and we are very pleased to work with them. Thanks!

LWi...com

Jun 19, 2018  on Bigcommerce

Great App - This is a great app to collect and curate customer reviews on site. It has all the features of other review apps for a much more reasonable price point. And the support is fast and helpful. They just get things done with no fuss and bother. If only all service providers were this good.

Innovaptionz

Jun 14, 2018  on Bigcommerce

Everything we needed... Reviews Plus - This is exactly what our site needed to build trust with our customers. Works seamlessly with our theme. The A1 customer support is heaven sent. Can’t explain how much seeing those verified purchase reviews mean to potential customers. Did I mention customers can submit reviews right from the email they receive!!! Thanks guys, really love the app!!!!

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