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Customer reviews: Stamped Product Reviews and UGC

Develop by stamped.io

Stamped Product Reviews & UGC helps BigCommerce stores collect and showcase customer reviews, photos, and videos to boost trust and sales. This review covers its key features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (236)

Overall rating
4.7

What Merchants Think

Merchants using "Stamped Product Reviews and UGC" generally appreciate its ease of integration and the significant functionality it offers for the price. Many find the customer service strong, with quick and helpful responses. However, there are mixed reviews regarding the app’s performance on different platforms, with some users experiencing technical issues, especially on BigCommerce.

Key Strengths

  • Excellent customer support with responsive and helpful staff.
  • Easy integration with eCommerce platforms like Shopify and BigCommerce.
  • Strong review collection and UGC aggregation features.
  • Affordable pricing compared to competitors.
  • Smooth setup and intuitive UI.

Common Concerns

  • Technical issues with app performance, particularly on BigCommerce.
  • Slow response times from support in certain cases.
  • Complexities and bugs during setup and integration.
  • Delayed loading of review widgets affecting page speed.
  • Limited support hours or channels causing frustration.

Final Thoughts

Overall, "Stamped Product Reviews and UGC" is a highly functional and cost-effective solution for small to mid-sized businesses seeking to enhance their review and UGC capabilities. Despite some technical challenges, particularly on BigCommerce, the app's broad feature set and excellent customer service make it a valuable tool for many merchants. Continuous improvements and quick support responses contribute positively to its reputation, though enhancements in technical reliability and response times would improve user satisfaction further.

rob...com

Oct 14, 2020  on Bigcommerce

THE review app to choose - Stamped.io is THE review app that you should go for. As many others have said over times, their customer support is extremely helpful and very quick to respond. The review mechanism, customers' reminders, review presentation are all top notch and they're improving all the time. Big shoutout to the team, Ongs and many others at Stamped.io. Much appreciated for your great effort! Cheers, Robin Lee. Founder & Director of Cyclops Optics Limited.

mai....uk

Sep 19, 2020  on Bigcommerce

AWESOME APP - Great app, great layout and select of widgets, really helpful customer services, who helped with installation, reasonable priced too. Would highly recommend. We have used quite a few different review apps now and these are by far the best!Keep up the great work guysKind regardsATV TEAM

mai....uk

Sep 19, 2020  on Bigcommerce

AWESOME APP - Great app, great layout and select of widgets, really helpful customer services, who helped with installation, reasonable priced too. Would highly recommend. We have used quite a few different review apps now and these are by far the best! Keep up the great work guys Kind regards ATV TEAM

con...com

Sep 04, 2020  on Bigcommerce

Fantastic - Great app and reasonable costs. Helped to install and make changes required for the look. Even after 2 months with them never ceased to amaze me with the fantastic customer support. Never had to wait more than 4 hours for a reply. Keep up the work.

j.k...com

Aug 28, 2020  on Bigcommerce

Excellent service and straightforward implementation - Very happy with our experience with Stamped.io. When we've had technical issues or made changes, their support has been quick and very helpful.

tim...com

Aug 27, 2020  on Bigcommerce

Straight on to the case! - We've been through several reviews systems and these guys are dynamic with innovation and backed up by a solid infrastructure that all works and if you have any issues they are on the case straight away. I don't think they ever sleep! :-)

chr...com

Aug 06, 2020  on Bigcommerce

Great Customer Service & Product - Moved to Stamped from Yotpo and saved over $1000/year. There customer support is incredible. While only email it's probably the best email support we have ever gotten. Really on the ball in installing their product and making any necessary adjustments. And they do their work very quickly as well. Should have left Yotpo sooner but better late than never.

mat...com

Jul 24, 2020  on Bigcommerce

Lots of features and very responsive customer service - The platform has tons of functionality. It takes sometime to get to understand it and get it setup but so far things are working really well. Customer service is email based but very responsive and proactive.Great so far.

mat...com

Jul 24, 2020  on Bigcommerce

Lots of features and very responsive customer service - The platform has tons of functionality. It takes sometime to get to understand it and get it setup but so far things are working really well. Customer service is email based but very responsive and proactive. Great so far.

inf...com

Jul 23, 2020  on Bigcommerce

Feature Packed! 100% must have! - Brilliant and easy to setup! Packed with features that every store will use and benefit from. Looking forward to maximising the use of Stamped. The Support team are super helpful, fast and friendly! I reached out with a question and the team went above and beyond to ensure everything was looked after.

sto....ca

Jul 19, 2020  on Bigcommerce

Great app- great customer service to get us started - Pretty straight forward to use, I really like the moderation of reviews and the support is easy to get a hold of.

inf...com

Jul 13, 2020  on Bigcommerce

Must Have App - Amazing app, good price and fabulous customer service. Comparing to all the other review services Stamped.io is the best out there!

Robert

Jul 10, 2020  on Bigcommerce

Amazing App for Any Store - Stamped.io has helped us increase our customer reviews EXPONENTIALLY! Not something that could have happened with BigCommerce's default product rating system. As an added bonus, Stamped comes with so many extra features, it can truly benefit many aspects of our e-commerce store including marketing and SEO. Also, it's able to integrate with many common apps to enhance their functionality. Very amazing!

mik...com

Jun 26, 2020  on Bigcommerce

Great app, fantatic service - The app does exactly what it's supposed to. The Stamped team assisted with migrating our existing native reviews onto the platform, and have always been extremely responsive and helpful with any other issues that came up along the way. Highly recommend!

bar...com

Jun 24, 2020  on Bigcommerce

Great service! - The guys at Stamped.io were extremely helpful in setting up the software, transferring existing reviews for me. Easy to use software and help always on hand. Thank you.

wal...com

Jun 15, 2020  on Bigcommerce

Excellent! - Great support and feature set, especially for the price.

joh...com

Jun 14, 2020  on Bigcommerce

Intergration - Very user friendly. Pricing is very clear no silly hidden plans.

bri...com

Jun 10, 2020  on Bigcommerce

Great customer service - The are very friendly, efficient, and helpful. Highly recommend!

vse...com

May 22, 2020  on Bigcommerce

Excellent Service - Great software with a very fast and capable support team.

mic...com

May 20, 2020  on Bigcommerce

Seems easy will give it a try :) - Seems easy will give it a try :)I liked the starter checklist walkthrough

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