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Customer reviews: Stamped Product Reviews and UGC

Develop by stamped.io

Reviews (235)

Overall rating
4.7

What Merchants Think

Merchants using "Stamped Product Reviews and UGC" generally appreciate its ease of integration and the significant functionality it offers for the price. Many find the customer service strong, with quick and helpful responses. However, there are mixed reviews regarding the app’s performance on different platforms, with some users experiencing technical issues, especially on BigCommerce.

Key Strengths

  • Excellent customer support with responsive and helpful staff.
  • Easy integration with eCommerce platforms like Shopify and BigCommerce.
  • Strong review collection and UGC aggregation features.
  • Affordable pricing compared to competitors.
  • Smooth setup and intuitive UI.

Common Concerns

  • Technical issues with app performance, particularly on BigCommerce.
  • Slow response times from support in certain cases.
  • Complexities and bugs during setup and integration.
  • Delayed loading of review widgets affecting page speed.
  • Limited support hours or channels causing frustration.

Final Thoughts

Overall, "Stamped Product Reviews and UGC" is a highly functional and cost-effective solution for small to mid-sized businesses seeking to enhance their review and UGC capabilities. Despite some technical challenges, particularly on BigCommerce, the app's broad feature set and excellent customer service make it a valuable tool for many merchants. Continuous improvements and quick support responses contribute positively to its reputation, though enhancements in technical reliability and response times would improve user satisfaction further.

mat...com

Jul 24, 2020  on Bigcommerce

Lots of features and very responsive customer service - The platform has tons of functionality. It takes sometime to get to understand it and get it setup but so far things are working really well. Customer service is email based but very responsive and proactive.Great so far.

inf...com

Jul 23, 2020  on Bigcommerce

Feature Packed! 100% must have! - Brilliant and easy to setup! Packed with features that every store will use and benefit from. Looking forward to maximising the use of Stamped. The Support team are super helpful, fast and friendly! I reached out with a question and the team went above and beyond to ensure everything was looked after.

sto....ca

Jul 19, 2020  on Bigcommerce

Great app- great customer service to get us started - Pretty straight forward to use, I really like the moderation of reviews and the support is easy to get a hold of.

inf...com

Jul 13, 2020  on Bigcommerce

Must Have App - Amazing app, good price and fabulous customer service. Comparing to all the other review services Stamped.io is the best out there!

Robert

Jul 10, 2020  on Bigcommerce

Amazing App for Any Store - Stamped.io has helped us increase our customer reviews EXPONENTIALLY! Not something that could have happened with BigCommerce's default product rating system. As an added bonus, Stamped comes with so many extra features, it can truly benefit many aspects of our e-commerce store including marketing and SEO. Also, it's able to integrate with many common apps to enhance their functionality. Very amazing!

mik...com

Jun 26, 2020  on Bigcommerce

Great app, fantatic service - The app does exactly what it's supposed to. The Stamped team assisted with migrating our existing native reviews onto the platform, and have always been extremely responsive and helpful with any other issues that came up along the way. Highly recommend!

bar...com

Jun 24, 2020  on Bigcommerce

Great service! - The guys at Stamped.io were extremely helpful in setting up the software, transferring existing reviews for me. Easy to use software and help always on hand. Thank you.

wal...com

Jun 15, 2020  on Bigcommerce

Excellent! - Great support and feature set, especially for the price.

joh...com

Jun 14, 2020  on Bigcommerce

Intergration - Very user friendly. Pricing is very clear no silly hidden plans.

bri...com

Jun 10, 2020  on Bigcommerce

Great customer service - The are very friendly, efficient, and helpful. Highly recommend!

vse...com

May 22, 2020  on Bigcommerce

Excellent Service - Great software with a very fast and capable support team.

mic...com

May 20, 2020  on Bigcommerce

Seems easy will give it a try :) - Seems easy will give it a try :)I liked the starter checklist walkthrough

fli...com

May 17, 2020  on Bigcommerce

good job - very great

iCoverLover

May 05, 2020  on Bigcommerce

Support is superb - The software is amazing as well as the customer support, super responsive and assist in every way they can.

inf...com

May 05, 2020  on Bigcommerce

Outstanding - Customer service with this company is outstanding, the communication is excellent and responsive, thank you, great job.

inf...com

Apr 23, 2020  on Bigcommerce

The most successful review service we've tried - We've tried several review services and customers seem to be most responsive to Stamped.io's request for reviews. We're very happy with it and would recommend to others.

adm...com

Apr 23, 2020  on Bigcommerce

Great service - Recently moved from another review tool to Stamped.io - very helpful staff answering my questions and sorting the issues out quickly, and easy to move everything over. The instruction on BigCommerce integration is easy to follow, which makes life a lot easier when I was modifying the codes myself.

bro...com

Apr 18, 2020  on Bigcommerce

Awesome Product - Been using it for years, and absolutely improved my website, business and sales!

lin...com

Apr 07, 2020  on Bigcommerce

Fast and easy to work with. - Fast reply to all emails and very easy to work with.

Apr 04, 2020  on Bigcommerce

Probably The Best Support We've Ever Seen - Extremely quick to respond to any issues. Literary a couple of minutes. APP works very good. A lot of features and tweaks...

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