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Customer reviews: Spocket Dropshipping

Develop by Preferred

Reviews (81)

Overall rating
4.8

What Merchants Think

Overall, merchants express a positive reception to "Spocket Dropshipping". They praise its user-friendly interface, quality product selection, and exceptional customer support. However, some users encountered technical issues and subscription concerns, particularly related to integrations with platforms like AliExpress and BigCommerce.

Key Strengths

  • Wide selection of quality products, especially from US and EU suppliers.
  • User-friendly interface that simplifies the dropshipping process.
  • Responsive and helpful customer support.
  • Fast shipping times for products.
  • Excellent integration with platforms like BigCommerce.

Common Concerns

  • Technical issues, especially with AliExpress imports and integrations.
  • Subscription and billing problems, with reports of unauthorized charges.
  • Limitations in product management on some platforms, like BigCommerce.
  • Occasional lag and limitations in inventory descriptions.
  • Pricing concerns, with some users finding it relatively expensive.
  • Suggestions for a broader product range and more suppliers offering worldwide shipping.

Final Thoughts

"Spocket Dropshipping" is generally well-received for its ease of use and robust support, making it a preferred choice for many dropshippers. Though there are concerns regarding certain technical and billing issues, the app's overall functionality and product quality make it a worthwhile tool for online merchants. Continual improvements and problem resolution could enhance its standing further.

hay...com

Jul 02, 2020  on Bigcommerce

Easy, Fast and Straight Forward - Recently installed this for my store from all the reviews I've read online and I must say that I was not disappointed. It was easy enough to install to my store, easy enough to find products that I believe fits my store nicely. The process was fairly straightforward and not too many fancy things that needed to be set up before actually using this. It was so easy and it was so fun to use.I look forward to having a long relationship with this app in my store

jok...com

Jun 28, 2020  on Bigcommerce

Easy dropshipping and fast support! - I had a bit of trouble but when I contacted Support, they responded to me very quickly and resolved my issue --- that's how you get 5 stars from me! I would love more Travel products. Even in this pandemic, flights are easily being lifted and prices for travel items have decreased so Im keen to take advantage during this time.

kin...com

Jun 14, 2020  on Bigcommerce

Product Sourcing Gem - Initially, I wanted to use BigCommerce as is since I'm already working with a supplier directly, but then I saw Spocket in the list of new apps to try and it was offering product sourcing services. There was no fee upfront so might as well try and Im glad I did!Right when I opened the app, it showed me all these items I could potentially sell on my store. Verified suppliers is a must for the store that I'm building and it only took me 10-15 minutes to upgrade, import and publish products and make it visible in my storefront. What a great experience! It's pretty straightforward and way easier than having to add the products manually and individually. I would appreciate if they had tutorial videos of the app itself. Im likely missing out on functions that could make this an easier process for me. I need to be aware of those and use this to my advantage.

all...com

Jun 05, 2020  on Bigcommerce

Finally a good dropshipping app! - I've been waiting for BC to add a reliable dropshipping app. Thank you Spocket!!!! I'm an experienced dropshipper, and saw that Spocket was on BC so I'm planning to launch a brand new site exclusively based on Spocket products.

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