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Customer reviews: Spocket Dropshipping

Develop by Preferred

Reviews (81)

Overall rating
4.8

What Merchants Think

Overall, merchants express a positive reception to "Spocket Dropshipping". They praise its user-friendly interface, quality product selection, and exceptional customer support. However, some users encountered technical issues and subscription concerns, particularly related to integrations with platforms like AliExpress and BigCommerce.

Key Strengths

  • Wide selection of quality products, especially from US and EU suppliers.
  • User-friendly interface that simplifies the dropshipping process.
  • Responsive and helpful customer support.
  • Fast shipping times for products.
  • Excellent integration with platforms like BigCommerce.

Common Concerns

  • Technical issues, especially with AliExpress imports and integrations.
  • Subscription and billing problems, with reports of unauthorized charges.
  • Limitations in product management on some platforms, like BigCommerce.
  • Occasional lag and limitations in inventory descriptions.
  • Pricing concerns, with some users finding it relatively expensive.
  • Suggestions for a broader product range and more suppliers offering worldwide shipping.

Final Thoughts

"Spocket Dropshipping" is generally well-received for its ease of use and robust support, making it a preferred choice for many dropshippers. Though there are concerns regarding certain technical and billing issues, the app's overall functionality and product quality make it a worthwhile tool for online merchants. Continual improvements and problem resolution could enhance its standing further.

zac...com

Jul 16, 2023  on Bigcommerce

Bigcommerce - amazing and easy to use

jov...com

Mar 11, 2023  on Bigcommerce

spocket - Good

pio...com

Sep 20, 2022  on Bigcommerce

Subscription Issue Resolved - I was very satisfied and impress with the way PeeJay resolved the issue and the speed of service delivery.I am well satisfied

jas...com

Mar 05, 2022  on Bigcommerce

Innovative - Incredibly innovative and easy to use! Customer support is brilliant (Thank you Prinz)

car...com

Dec 13, 2021  on Bigcommerce

Spocket is great! However, just a few improvements to consider: - I have been enjoying the integration of Spocket with my BigCommerce webpage. The products are reliable and much better to many of the other available dropshippers out there. Hoever, a few things that Spocket could consider improving:1) Spocket website lags at times, consider improving search speed and UI.2) Spocket has a great variety of products, however, still fairly limited especially the lack of household appliances, formal/office wear for both men and women and many other products that could be added in to grow the inventory.3) The cost of using Spocket on a monthly basis is fairly pricey, a kind request to increase the number of premium products in the subscriptions.4) Improve the inventory descriptions and cater for more suppliers to ship worldwide if possible.5) Integration of Aliexpress & Alibaba does not allowing shipping to countries like Singapore for example, which hopefully can be changed. Some Alibaba products can be shipped to Singapore, but sellers seem very unreliable and inconsistent.6) Spocket apps integration button is missing, would be glad to have it back!Apart from these, Spocket has been amazing to use and I am very much enjoying the sleek importing of products and pushing them to my store seamlessly. Thank you Spocket!!

dan...com

Oct 16, 2020  on Bigcommerce

Overall - I like the overall ui and amount of products

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