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Customer reviews: SmartrMail Email Marketing Newsletter Pop-up & Automation

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SmartrMail is a powerful email marketing and automation app for BigCommerce, helping merchants grow their audience and boost sales. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

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Reviews (57)

Overall rating
4.8

What Merchants Think

SmartrMail Email Marketing Newsletter Pop-up & Automation is widely praised by merchants for its ease of use, impressive customer support, and cost-effectiveness. Users appreciate the integration features and the automation capabilities that enhance their email marketing efforts. The overall feedback reflects a positive reception, with many merchants reporting increased sales and efficiency after using the app.

Key Strengths

  • Exceptional customer service and support, often mentioned as responsive and helpful.
  • Easy setup and user-friendly interface, making it suitable for users without technical expertise.
  • Effective email automation features, leading to improved email marketing outcomes.
  • Affordable pricing compared to competitors, offering good value for small businesses.
  • High customization capabilities for email templates and automation flows.
  • Seamless integration with eCommerce platforms, simplifying product management.

Common Concerns

  • Limited template selection, with some users desiring more design options.
  • Occasional technical issues, though usually resolved with support assistance.
  • Reports of insufficient functionality for larger businesses with complex needs.
  • Concerns about email builder tool lacking advanced features.

Final Thoughts

Overall, SmartrMail is well-received among small to medium-sized businesses seeking an efficient and cost-effective email marketing tool. While there are some limitations concerning advanced functionalities, the combination of strong customer support, ease of use, and effective automation features makes it a recommended choice for many merchants aiming to boost their email marketing efforts.

ttl...net

Aug 07, 2020  on Bigcommerce

App Rating - This app is so far so good. I only had one issue where I had to resend out my monthly newsletter and manually add all of my subscribers again for it to go through. Other than that it was great.

rog...com

Jul 25, 2020  on Bigcommerce

SmartrMail - Just started using smarter for marketing products. I found it very easy to use and format. I sold products the first day of the campaign that I had not sold before. I would recommend smartrmail to anyone that does not have a lot of technical expertise in this marketing area.

emy...com

Jul 04, 2020  on Bigcommerce

Brillant! - It's a great app! It is very easy to set up and easy to use, even for beginners. Great support as well. Very happy:)

emy...com

Jul 04, 2020  on Bigcommerce

Brillant! - It's a great app! It is very easy to set up and easy to use, even for beginners.Great support as well. Very happy:)

kwi...com

Apr 09, 2020  on Bigcommerce

Set it and forget it! - I have been using SmartrMail for about 2 years now. It is very easy to use and once you setup your products, it's basically done! Great App!

ann....au

Mar 05, 2020  on Bigcommerce

Highly recommend - This is a really effective, easy to use and generously featured app. I particularly like the integrative feature where you can add products to newsletters easily by selecting the product from your store, it saves so much time. It has a lot of features I haven't tried but will get to. Pricing is competitive and quite a bit cheaper than others I have used. Support is quick and helpful. I recommend this app.

admin

Feb 22, 2019  on Bigcommerce

RiverTrail Review - Easy to Use! Quick Responses with Troubleshooting! Love having the option to send our email list exclusive coupon codes to boost sales! Affordable!

men...com

May 15, 2018  on Bigcommerce

Waste of time and money - Folks... read the previous reviews... they're all true. Even the ones from 3 years ago. Nothing changed. They send out emails for products that are out of stock and then take credit for ALL sales that are generated. Doesn't seem too smart. Repeated emails did not resolve anything.

Patti Fabrick

Dec 01, 2015  on Bigcommerce

Great for busy store owners -

Everyone knows that you "should" spend time personalizing emails to each customer, but as a small venture, we simply do not have the time.  SellOut has done the heavy work here!  Sure, the automated emails are based solely on "hot" products....but we can also create flash sales for slow moving or overstocked merchandise in a couple of minutes!  Super simple email creation and prices are comparable to Mail Chimp/Constant Contact.  If you don't need the fancier features of those programs...SellOut is a perfect replacement. 

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