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Customer reviews: SmartrMail Email Marketing Newsletter Pop-up & Automation

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Reviews (56)

Overall rating
4.8

What Merchants Think

SmartrMail Email Marketing Newsletter Pop-up & Automation is widely praised by merchants for its ease of use, impressive customer support, and cost-effectiveness. Users appreciate the integration features and the automation capabilities that enhance their email marketing efforts. The overall feedback reflects a positive reception, with many merchants reporting increased sales and efficiency after using the app.

Key Strengths

  • Exceptional customer service and support, often mentioned as responsive and helpful.
  • Easy setup and user-friendly interface, making it suitable for users without technical expertise.
  • Effective email automation features, leading to improved email marketing outcomes.
  • Affordable pricing compared to competitors, offering good value for small businesses.
  • High customization capabilities for email templates and automation flows.
  • Seamless integration with eCommerce platforms, simplifying product management.

Common Concerns

  • Limited template selection, with some users desiring more design options.
  • Occasional technical issues, though usually resolved with support assistance.
  • Reports of insufficient functionality for larger businesses with complex needs.
  • Concerns about email builder tool lacking advanced features.

Final Thoughts

Overall, SmartrMail is well-received among small to medium-sized businesses seeking an efficient and cost-effective email marketing tool. While there are some limitations concerning advanced functionalities, the combination of strong customer support, ease of use, and effective automation features makes it a recommended choice for many merchants aiming to boost their email marketing efforts.

sal....be

Nov 18, 2021  on Bigcommerce

Poor functionality - Email builder tool is bad.Good for (very) small shops.

men...com

May 15, 2018  on Bigcommerce

Waste of time and money - Folks... read the previous reviews... they're all true. Even the ones from 3 years ago. Nothing changed. They send out emails for products that are out of stock and then take credit for ALL sales that are generated. Doesn't seem too smart. Repeated emails did not resolve anything.

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