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Customer reviews: Shogun Landing Page Builder

Develop by Verified

Reviews (439)

Overall rating
4.8

What Merchants Think

The general consensus among merchants about "Shogun Landing Page Builder" is overwhelmingly positive. Users appreciate its ease of use, extensive features, and the significant enhancement it provides over BigCommerce's built-in page builder. Many have found the platform to be crucial in customizing and styling their web pages without needing deep technical expertise. Additionally, Shogun is praised for its efficiency, saving users time and money, while the customer service aspect has earned high accolades for being responsive and helpful.

Key Strengths

  • Intuitive and user-friendly interface
  • Powerful customization options without coding skills needed
  • Scheduling of page publishings
  • Responsive and knowledgeable customer support
  • Seamless integration with BigCommerce
  • Ability to make mobile-friendly adjustments
  • Efficient in creating beautiful landing and custom pages

Common Concerns

  • Some learning curve initially
  • Issues with integration with other apps and BigCommerce's product & blog pages
  • Price considered high by some users, especially for additional features
  • Occasional glitches and bugs reported with certain functionalities

Final Thoughts

Overall, "Shogun Landing Page Builder" is highly regarded as an indispensable tool for many BigCommerce users. It offers powerful alternatives to default page building options, empowering users with flexibility and design capabilities that were previously difficult to achieve without professional coding. Despite some integration challenges and cost concerns, the app's robust features and exemplary customer service make it a recommended choice for anyone looking to enhance their website's presentation and functionality.

dar...com

Feb 17, 2025  on Bigcommerce

Excellent Page Builder - This page builder is CRUCIAL for building pages on BigCommerce! It is easy to use, very intuitive but also powerful with loads of features. Have not had any major issues thus far, been using for over 4 years.

ssh...com

Feb 26, 2024  on Bigcommerce

Makes Building Pages and Scheduling publishes a breeze - Without this app, continuously updating pages using big commerce's built in page editor would be tedious. The main advantage we have with shogun is the ability to schedule publishing of pages. We have a lot of campaigns that have start/stop dates and this is very helpful.It would be a perfect product if we could name or delete old versions of the page, to make finding versions to revert to easy, but for what we need, it works pretty well.

Nov 28, 2023  on Bigcommerce

Friendly Support - Shogun page builder has a bit of a learning curve, but the team was super helpful during onboarding and kept us in the loop the whole time. They're a friendly bunch and the tool itself is pretty powerful. Plus, the BigCommerce page builder does have some limitations.

rei....au

Nov 02, 2023  on Bigcommerce

Great Support - I had a small issue with a blog I posted not being formatted correctly on my website and I couldn't figure out how to fix it. I put in help request and someone got back to me super quickly, gave me the solution and the problem was fixed in no time. Thanks for the speedy support!

zoe...com

Oct 25, 2023  on Bigcommerce

Excellent Customer Service - We are a small business with a small team and need Apps where the service is great. Shogun provides a beautiful and functional product PLUS excellent customer service. Prompt and friendly despite my dumb questions usually riddled with user error. Shogun is now part of our arsenal and we highly recommend - it has offerings that step up the built-in Page Builder option. Thank you!

inf...com

Oct 23, 2023  on Bigcommerce

customer service, amazin - customer service is top notch. Recently helped by Sweetan. Got great responses even in weekends. Shogun has evolved to be a great page builder, starting from day one.

art...com

Oct 05, 2023  on Bigcommerce

Publishing problem - I received excellent and kindly support today from André Smith. He was able to fix the problem and offered to help if I had any problems in the future.ElizabethOwner

m.d...com

Sep 08, 2023  on Bigcommerce

Can't pay - I can't pay so i can't use the service... tried to contact the support but not really helpful.

ssa...com

Sep 05, 2023  on Bigcommerce

Quick and Helpful Customer Service - I had an issue where I was having trouble publishing my web pages and Justine at Shogun responded to my message right away and resolved my issue very quickly. Fantastic customer service!

ber...com

Sep 01, 2023  on Bigcommerce

Great Service and Support - Sweetan Mankotia and the team at Shogun have been very helpful. We loved using shogun to improve our site look and feel. Makes the process easy for no developers to make great pages!

mic...org

Aug 24, 2023  on Bigcommerce

Helpful and patient customer service - I was having a couple of issues with the URL of my page that was making me display a previous version of my e-commerce store. Rhys helped me resolve these issues and also was available for other small queries that I had. Obviously communicating through email can be cumbersome but rest assured, Shogun's support provide clear screenshots displaying how to do everything! It was very well explained and Rhys even had time to answer some other minor issues that I had. It's likely I'll be contacting him again with further queries but mostly because Shogun support is available, patient and helpful.

lin...com

Jul 24, 2023  on Bigcommerce

Awesome support! - Kudos to Andre Smith! His quick response on a Friday evening helped us unscramble our site and keep things running smoothly during a newly launched promotion. Thanks again Andre. Your directions were perfect!

kor...com

Jul 14, 2023  on Bigcommerce

The Ultimate 5-Minute Customer Service Experienkorujewelers.comce: Lightning-Fast and Efficient! - When our card threw a tantrum, and payments were MIA, Shogun support rode in like superheroes. They crushed all page and feature glitches with their stellar solutions, even conjuring up custom code just for us. But the stars of the show? None other than Jill and Lynsey, both speedy troubleshooters extraordinaire! In a mind-boggling 5 minutes, they waved their magic wands and solved our woes. We bow down to the champions of customer support, questioning if this is all just a dream. Thank you, Shogun, for empowering us mere mortals to transcend the limits of code and embrace website greatness!

myl....au

Jul 10, 2023  on Bigcommerce

Great Support & ongoing features - Have been using this app for over 5 years and always listening to customers and adding improvements to the interface and additional features. Very robust set of tools to develop pages quickly and professionally. Customer support is always fast to respond and thorough. Well done!

web...com

Jun 28, 2023  on Bigcommerce

Fast, friendly and knowledgeable support - We always receive excellent Shogun support for our BigCommerce store. Responses are quick and friendly, and they take the time to resolve issues properly and offer suggestions as needed.

dar...com

Jun 27, 2023  on Bigcommerce

Shogun Support - We've messaged Shogun for design support questions a few times and they've always responded with a solution very quickly. Shogun Page Builder is a great tool for testing a new homepage or creating landing pages.

adm...com

Apr 25, 2023  on Bigcommerce

Top-notch support! - Support was very knowledgeable and helpful to us with a couple issues that we ran into. Overall the app has been a great tool that has empowered our team to create awesome-looking, responsive pages for our B2B store. Highly recommend!

ann...com

Apr 25, 2023  on Bigcommerce

Excellent Support - I had several questions when I began building my custom pages. Sweetan responded instantly with detailed information. I highly recommend.

asc....ae

Apr 04, 2023  on Bigcommerce

A great app to customise pages - Easy to use and powerful page builder ... a great way to customise our store.

nat...com

Mar 24, 2023  on Bigcommerce

Support Help - I've hopped on chat with Shogun a few times now and they've always been very fast to respond and have quickly solved my issues. I've been helped by Rhys the last couple times and he's been very helpful. I absolutely love that Shogun does not make you go through 20 minutes of chat bot runaround before getting a human. I'm always on with a human within a couple minutes of my first message.

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