Taranker.Com Logo
Shippo logo

Customer reviews: Shippo

Develop by Preferred

Reviews (35)

Overall rating
3.9

What Merchants Think

Merchants generally have mixed feelings about the app "Shippo". While many praise its ease of use, cost-effectiveness, and efficiency in handling shipping tasks, others express dissatisfaction due to recurring technical issues, customer service shortcomings, and missing features in certain integrations. Despite these concerns, Shippo remains a popular choice for small to medium-sized businesses looking to simplify their shipping processes.

Key Strengths

  • Easy to use and saves time on shipping processes.
  • Cost-effective with no monthly fees, offering cheaper shipping rates.
  • Smooth integration with platforms like BigCommerce.
  • Responsive and improved customer service.
  • Good user interface and straightforward workflow.

Common Concerns

  • Technical glitches and bugs leading to app crashes.
  • Lack of live shipping rates for BigCommerce.
  • Issues with address label printing and order synchronization.
  • Some shipping features missing in non-Shopify versions.
  • Occasional slow load times and performance issues.

Final Thoughts

"Shippo" proves to be a valuable tool for many businesses, offering a simple and effective way to handle shipping at a reasonable cost. While it has potential to be a dominant force in the shipping app market, ongoing technical improvements and consistent customer service are necessary to address existing merchant concerns. Overall, it remains a favorable option for users seeking a straightforward shipping solution.

nnt...com

Aug 16, 2023  on Bigcommerce

ok nha - Cũng tạm được

cha...com

Apr 19, 2023  on Bigcommerce

This Application eased my workflow 200% - This application is great

dpa...com

Dec 07, 2021  on Bigcommerce

Works amazing! - I've been using Shippo now for a couple of years, and I can only say positive things about this app. It works smoothly and is easy to use.

wil...com

Dec 18, 2020  on Bigcommerce

Great savings on shipping - We are saving about 40% on all of our international shipping. Great user interface, logical, clean, and easy to use.

n.e...com

Dec 08, 2020  on Bigcommerce

Works great! - I can print multiple labels at one and its cheaper than shipstation.

mah...com

May 29, 2020  on Bigcommerce

I love it! - I've tried so many other shipping apps, and this one is the best. It's so easy to use!! You can do everything in one place, which makes my shipping process go smoothly and quickly.

hel...com

May 18, 2020  on Bigcommerce

LOVE this APP - I have been using Shippo for a long time. It is perfect! Never a problem. I have no plans going anywhere else. Great work Shippo!

ang...com

Apr 05, 2018  on Bigcommerce

Great Shipping Program - I have been using this shipping program going on 5 years when I first had my site thru GoDaddy and have never had issues and the fact there is no monthly fee is a big plus. I've tried others but always come back to Shippo.

rei...com

Apr 04, 2016  on Bigcommerce

Address label -

Awesome i have no problems with this app everything works perfect. 

tom...com

Jun 22, 2015  on Bigcommerce

Great Shipping partner -

Using Shippo is a very easy (and inexpensive) shipping platform. It integrates fully with our BigCommerce Store and the customer service Rep. is always there to answer any questions we have, especially in the beginning when we were setting everything up. I would definitely recommend Shippo to other businesses.

ash...com

Apr 14, 2015  on Bigcommerce

Great App! -

Has my my life much easier!  

chi...com

Mar 03, 2015  on Bigcommerce

Perfect for me -

Right now I'm getting about one order a day. Shippo has been perfect for me. I used to go to usps.com and type in everything manually, which was really slow, especially because their website has some issues. But this is a perfect solution for me. When I first started using the app it wasn't working because there was a mistake with my address, but I sent a message to them for help and they fixed it before I even had a chance to reply and explain more about what was wrong.

eri....se

Jan 12, 2015  on Bigcommerce

Updated app with much better customer service! -

I've been using Shippo for a few months now. In the beginning it was working good. With some minor bugs (that are fixed now).The customer service wasn't great. But they have really improved! I'd recommend this app to everyone that is shipping with UPS, Fedex and all the other shipping partners it's connected to. It's working great.

ken...com

Dec 30, 2014  on Bigcommerce

Simple and cool -

Looks nice. The app has a very intuitive interfaces. I love it. The idea of the app is cool. Anticipating working with it. 

Gracious Decor

Nov 18, 2014  on Bigcommerce

Shippo very easy to use -

Awesome Shippo, very easy to use.

Kayla Levine

Jul 02, 2014  on Bigcommerce

So convenient! -

I love how easy it is to see what orders have shipped, need to ship, and how simple it is to select a carrier and print out a label. Saves me tons of time and the company is very friendly and helpful. Plus it's super cheap so how can you no sign up?! Very happy with the service and value. Thanks! 

nav...com

Jun 14, 2014  on Bigcommerce

Seamless, efficient and very simple to use -

Love the simplicity of this app. It definitely saves a ton of time on shipping orders. All of the information transfers automatically from my BC admin panel so all I have to do is literally click-n-print. I also like the fact that I can e-mail the company about certain things I may want changed and they are more than willing to make those changes. Again, very satisfied and very happy I found Shippo! 

oma...com

Jun 11, 2014  on Bigcommerce

Smooth and effective -

I shopped around for other solutions and Shippo was by far the best in my experience in terms of simplicity and tight integration into Big Commerce.  Also it is a very clean interface; things are clear, and the workflow is straight forward.  You may occasionally run into an issue here and there, but every time I found it was my fault not filling a field correctly or some such thing.  Support is super helpful and available for questions, and know the common pitfalls. 

arl...com

Jun 10, 2014  on Bigcommerce

Great Shipping App -

I used to use endica before shippo came along. Now, I only use shippo. It has made shipping so easy. I no longer have to type in the address and it saves me so much time with international shipping. Give shippo a try, it honestly will help your shipping needs for your business. The customer support is also great, they actually listen to you. Not many companies do that anymore. Hands down, shippo is the best shipping app I have used to date!

are...com

Apr 17, 2014  on Bigcommerce

Smooth, simple integration with BigCommerce -

Printed our first label in just a few minutes. I had a question about international shipment notifications and support was immediate and knowledgeable. Highly recommend. 

Scroll to Top