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Customer reviews: Sellbrite

Develop by Preferred

Reviews (74)

Overall rating
4.2

What Merchants Think

"Sellbrite" is generally appreciated by merchants for its multi-channel integration capabilities and the support it provides to streamline inventory management and listings across various platforms. Many users find it easy to use and beneficial for scaling their online sales across platforms like Amazon, eBay, and Etsy. However, some users experience technical difficulties, especially when integrating with BigCommerce, which has led to dissatisfaction among these users.

Key Strengths

  • Excellent multi-channel integration.
  • Responsive and helpful customer support.
  • Easy-to-use interface with a short learning curve.
  • Automatic inventory synchronization across platforms.
  • Capabilities to handle large inventories efficiently.
  • Frequent updates and feature additions.

Common Concerns

  • Issues with BigCommerce integration, leading to sync problems.
  • Limited support for some features like listing creation directly on Amazon and managing eBay Motors.
  • Customer support delays and limited availability, especially during weekends and holidays.
  • Reports of slow system performance at times.
  • Complexities in deleting or updating large catalogs.

Final Thoughts

Overall, "Sellbrite" is well-received for its robust functionalities in managing multi-channel e-commerce operations, with many users finding it integral to their business processes. The responsive customer service and user-friendly interface contribute to its positive reputation. However, there are concerns over technical issues with certain integrations and the timeliness of customer support, which may impact the user experience. For businesses prioritizing integration and efficiency across multiple sales platforms, "Sellbrite" offers valuable tools, though users should be prepared for potential integration challenges with certain platforms.

ron...com

Jan 24, 2025  on Bigcommerce

Great Software Great Support - Sellbrite is the best multi channel software platform around. In addition, the customer / technical support is the best in the business. They are always there too help to resolve any issues that come up, or just instructional help when needed. I have been with them since the beginning.

bil...com

Dec 07, 2024  on Bigcommerce

Great Support - Support is fast and responsive. They always respond my requests the same day or next day.

sup...com

Aug 23, 2021  on Bigcommerce

Fantastic Service - Fantastic Customer Service and a full range of features that should fit the needs of any business. They also take every customer feedback seriously and are always on the look out for improvements to their platform. Plus, the prices are some of the best around!

usj...com

Dec 30, 2020  on Bigcommerce

Awesome!!! - Took a lot of combing through apps to find this one that is perfect! Makes my life 10x more easier now....

528...com

Mar 02, 2020  on Bigcommerce

review - Site is a great time saver

inf...com

Feb 22, 2020  on Bigcommerce

recommend this great app - A few days after we uploaded our products to Etsy using Sellbrite, orders began pouring in. This app saves us a lot of time on inventory management and enabled us to sell our products in multi-channels. If you plan to sell in multi channels, I would highly recommend this app.

eug...com

Dec 24, 2019  on Bigcommerce

Exactly what I needed! - Great app, Love it! Inventory sync, update one price and reflects on multiple channel! What more can you ask for! Works Perfect!

lau...com

Dec 05, 2019  on Bigcommerce

What I have been looking for. - Sellbrite is hands down the best software I have worked with for having all of my store platforms on one site. I was so spread out on my inventory after crossposting to several sales channels and now I can tell where each item is instantly. I have not tried it out on my Amazon store yet. It works flawlessly with my Big Commerce store, Ebay and Etsy. Making listing changes is so easy. I hope they add Poshmark next. Thank you so much for your attention to detail in making this software. It really shows when using it.

auj...com

May 18, 2019  on Bigcommerce

Sellbrite multichannel listing - Yo! this is one of the best multichannel systems out there. You can easily create listings and post to a host of channels all from one location. Update inventory, pricing, etc that feeds into all channels, this system is the best. I'm so glad I went with Sellbrite I tried another system and they simply took my money and even lost us money since our items didn't list as promised that was a bummer. So don't wait you'll be so glad you signed up with Sellbrite, they are the BEST and fast service!

ric....uk

May 13, 2019  on Bigcommerce

Great System - Great system and easy to use. This has simplified my process of uploading and managing my products over multiple platforms.

inf...com

Apr 10, 2019  on Bigcommerce

Great App - Sellbrite is a great value. The support is excellent. Very easy to use and works.

dav...com

Apr 03, 2019  on Bigcommerce

Great Support - The rep that helped me was great and quick responses. Very pleased.

inf...com

Mar 18, 2019  on Bigcommerce

Sellbrite (BEST Multi-channel Listing ) - Best platform, Best service, Best opportunity for growth!

Quarter Box 3

Feb 17, 2019  on Bigcommerce

Only way to go with a Multi Listing Tool - Ran just Ebay for years without crossing over into other avenues as trying to manage my inventory became virtually impossible. Reviewed numerous applications and Sellbrite seemed to be the solution for me. Almost 3 years into it and I don't know that I can ever live without it. Synchronizes all the inventory, makes pricing changes seamless across two of the channels for me. A++++ all the way around.

adm...com

Feb 01, 2019  on Bigcommerce

Best For Multi Channel Listing - I've tried a lot of the Multi Channel Listing services and Sellbrite offers the most bang for the buck. They make it very easy to list my products across different sites quickly and easily. The site is laid out very intuitively and doesn't lag like some of the others. It syncs my inventory between channels accurately and automatically. I also love the listing templates and recipes that makes it even easier to list by saving your frequently used settings.

adm...com

Dec 28, 2018  on Bigcommerce

Best Multi channel Listing App - Amazing. This has helped me tremendously with inventory control. This is the central command station for all my selling platforms. Instead of logging in to multiple sites a day I do it directly from my dashboard. This is the real deal and I am very happy I took the chance with them. Great and friendly help when I have questions. Thank you Sellbrite

sal...com

Nov 09, 2018  on Bigcommerce

Could not live without it - I really love Sellbrite! I was wary at first because it was more expensive than the apps I use, but it has really made a difference. The ROI is 10 times what I have put into Sellbrite. I can easily list products on multiple platforms, including Etsy, and update quantities for my listings with no problem. This is also the only program that has made selling on Amazon easier for me. Thank you Sellbrite!

gil...com

Feb 26, 2018  on Bigcommerce

Etsy Upload - I used Sellbrite for a very large inventory transfer from Etsy to BigCommerce. It worked great for me. I have over 530 products with a ton of variations and Sellbrite was able to handle the transfer very well. A few things had to be done manually, it took a little more time than anticipated, but again, I have a ton of variations. I highly recommend this app. I also had great assistance from my account manager, Holland.

pup...com

Nov 27, 2017  on Bigcommerce

Great For Multichannel Sellers - Great if you have another channel besides bigcommerce and you don't want to manually put in inventory on the other channel. Would reccomend for any amazon or ebay sellers that have their own website as well. Just make sure you turn channel integration off on bigcommerce first or your inventory will get messed up and populate orders twice.

inf...com

Nov 14, 2017  on Bigcommerce

Sellbrite - After months o deciding on paying a higher price for Sellbrite than the price I was paying on another multichannel site, I am extremely happy with my decision to change. Sellbrite had outstanding customer service to get a seller quickly up to speed and syncing their products on all channels. This is not to mention the many features Sellbrite offers.

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