Excellent Support - Bianca was super about tracking down our invoice and assisting me in getting access to our account. Thanks, Bianca!

Wonderful Customer Service - Rewind Backups has come in handy in the past for our original BigCommerce store. Recently we added this app to our second BigCommerce store; Bianca with Rewind Backups was very helpful in facilitating a bundled subscription for both stores.

Very happy with product - We've been using Rewind for a number of years, and it is a very solid, reliable service. Support has been excellent too

Great Customer Service - Bianca was great in solving our issue and getting us setup. Excited to begin using the product.

Excellent - Rewind Backup is extra reassurance our website is always back up! Great Application! Would Highly recommend!

Great Customer Service - Was prompt in getting my issues resolved and site backed up!

Exceptional Customer Service - It has been a pleasure to communicate with the team at Rewind. Thank you so much for your good work

Great Support - An essential app if you are constantly changing your website

Customer Support - Noah provides great customer service!

Peace of Mind w/ Great Support - Rewind has been working flawlessly for our store for as long as I can remember. Recently needed some help and Brittney and Ola took care of everything right away. Greatly appreciate the quick response.

Great Support - Rewind Backups has been working great for our website, couldn't be happier. Federica from customer support quickly resolved an issue we were having trouble with.

Great Service - I reached out for support on setting up a sandbox store and Brittney the Support Wizard was able to quickly answer all of my questions and get us exactly what we needed to finish setting up our store. Thank you :)

Great support, great product - This is one of those apps you do not think about until you need it. Thankfully I have only needed it once and with the help of support the recovery was quick. Most recently I added a new store and once again support replied immediately (on a Sunday) to my questions. Highly recommended.

Real Support Right Here - You can always tell the quality of the company you're working with by the way they handle things when they go wrong. We had a problem not only with our billing, but also with our backups. The support was exceptional! Emails back and forth were timely and helpful - a must when trying to resolve issues. It's good to know we can count on Rewind! Thank you for such high quality customer service!

helpful - Very Helpful

Easy to communicate and safe backups - I have used REWIND for the last two years and have had a great experience. Thank you for your swift response.

Reliable Every Time - Rewind has allowed me to work confidently on my site knowing that I can rely on the backups they provide. My store carries many products that have multiple variations and using Rewind has saved me so many times when I needed simply undo things or revert back from an update, etc. I highly recommend this app!

Rewind Features and Support - Rewind has been very responsive and provided the support we needed to archive and revisit our data. Thanks again Rewind!!

Outstanding Customer Service - I needed to delete and create a new account and the Customer Service team was terrific, especially Brittney D. She understood my situation, offer solutions and even followed up with me several days later to see if everything went smoothly. In business this type of service was the normal, however today in many organizations it's rare to have someone who cares about your situation, much less follow up to make sure it all worked out. Keep up the great work Brittney!

Rewind - Great product at a very reasonable price. We have been using Rewind for about 3 years and have had Zero issues with the App. Every week I get a report that all is running properly (I'm sure I could get a report every day but I don't need it) and once a Month I get my receipt. Everything works like clock work.We were doing some work and somebody disconnected the App and the backup stopped working. Rewind is so on the game, they notified me once they saw that the Link had been broken. I got back to them and the young lady that responded to my this morning walked me through getting connected and back up and running. It was very easy to work with her via email, I'n sure we could have done it about 2 minutes faster by Chat and another 30 seconds faster by Phone, but the email made it easy for me to do what I was doing and fix my Backup.10/10 on Product - Would Recommend - Am Still Using * 10/10 on support - Brittney was great - Would Highly recommend not screwing up your Apps.Thank You for listening to my TED talk