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Customer reviews: Privy

Develop by privy.com

Reviews (111)

Overall rating
4.3

What Merchants Think

Merchants generally find the "Privy" app to be an effective tool for email marketing and sales, with many highlighting its ease of use and integration capabilities. The app is praised for its customer support and dedication to resolving issues, although some users report specific technical difficulties, particularly with integration on certain platforms and unexpected costs associated with plans that are marketed as free.

Key Strengths

  • User-friendly interface with easy setup and customization.
  • Great customer service and support, with staff frequently mentioned by name.
  • Effective features for increasing sales, such as pop-ups and email captures.
  • Integration with other platforms like BigCommerce and Constant Contact.
  • Offers valuable free tools that are beneficial for startups and small businesses.

Common Concerns

  • Issues with features on mobile devices.
  • Challenges with multi-site functionality and certain platform integrations.
  • Some users experienced unexpected costs despite the app being advertised as free.
  • Challenges with abandoned cart setup and other email marketing features.
  • Concerns about the quality and timeliness of customer support.

Final Thoughts

Overall, "Privy" is well-regarded for its role in enhancing email marketing efforts and is particularly appreciated by smaller businesses for its free offerings. However, certain limitations and costs should be noted by potential users, particularly those requiring advanced functions and robust technical support. Continued improvements in customer service and technical resolution could further enhance its reception.

red...com

Nov 06, 2018  on Bigcommerce

Great app - I like this app.

aar...com

Nov 02, 2018  on Bigcommerce

POP UP - Great tool! Saves a lot of time!

the...com

Oct 08, 2018  on Bigcommerce

like it -

dro...com

Oct 05, 2018  on Bigcommerce

Just started - just started looking to test it

bre...com

Sep 29, 2018  on Bigcommerce

Easy To Use! - No hassle, easy to use !

mak...com

Sep 24, 2018  on Bigcommerce

Easy Set Up - Setup was really easy. Gonna test it out and see if it works,

mco...com

Sep 24, 2018  on Bigcommerce

Fantastic App! - This is an important app to have for growing your email list!

che...com

Sep 23, 2018  on Bigcommerce

Pop Up - Quick and easy to create! Time to see if it works!

mod...com

Sep 21, 2018  on Bigcommerce

Good -

mod...com

Sep 21, 2018  on Bigcommerce

So far so good - Making the switch from MailChimp, and it already seems promising!

tee...com

Sep 20, 2018  on Bigcommerce

great -

sal....uk

Sep 18, 2018  on Bigcommerce

Does what it says - this app does exactly what it says and in my opinion works wonders for the website. the most important thing for me are customer relations and to be able to create a database of emails to send out newsletters etc is crucial.

ret...com

Sep 18, 2018  on Bigcommerce

good -

gar...com

Sep 09, 2018  on Bigcommerce

Welcome Setup Privy - Awesome I'm looking forward in encounter with the everyone

kay...com

Sep 06, 2018  on Bigcommerce

Great program - I LOVE IT!!

sal...com

Sep 06, 2018  on Bigcommerce

How Did You Like Your Shopping Experience -

mot...com

Aug 30, 2018  on Bigcommerce

Nice - Nice

sup...com

Aug 17, 2018  on Bigcommerce

Service - [ IMPORTANT ] Account Notfication

cmi...com

Aug 06, 2018  on Bigcommerce

Great addition - Privy has been a welcomed addition to my business. Some of the campaigns I've created have already led to an increase in sales. Try it out, I think you will really like it.

cli...com

Jul 10, 2018  on Bigcommerce

nice tool - lots of options to market our site

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