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Customer reviews: Pixelpop

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<h3>What Merchants Think</h3> <p> Overall, merchants appreciate Pixelpop for its ease of use, customization options, and functionality in managing pop-ups effectively on their eCommerce sites. Many find it straightforward to integrate and work with, even if they have no technical experience. The app is praised for enhancing the customer shopping experience and being a reliable solution for marketing needs. </p> <h3>Key Strengths</h3> <ul> <li>Easy to set up and use, with a simple and intuitive interface.</li> <li>Highly customizable pop-up designs and templates.</li> <li>Strong integration capabilities, particularly with MailChimp and BigCommerce.</li> <li>Efficient in driving traffic and capturing customer data through pop-ups.</li> <li>Responsive and helpful customer support, praised by many users.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with support responsiveness; some users experienced slow or delayed responses.</li> <li>Pricing complaints related to impression limits and unexpected charges.</li> <li>Lack of advanced targeting and display features, such as page-blocking and pop-up limits per user.</li> <li>Some users experienced bugs and limitations when downgrading plans.</li> </ul> <h3>Final Thoughts</h3> <p> Pixelpop generally receives positive feedback for its ease of use and effectiveness in creating pop-ups. It offers robust features that cater to a wide range of eCommerce needs. However, while customer service is often described as excellent, some users have encountered responsiveness issues. Additionally, merchants looking for advanced targeting functionalities may find the current feature set lacking. Overall, Pixelpop is a solid choice for those seeking a user-friendly pop-up solution with customization capabilities. </p>
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Reviews (53)

Overall rating
4.7

What Merchants Think

Overall, merchants appreciate Pixelpop for its ease of use, customization options, and functionality in managing pop-ups effectively on their eCommerce sites. Many find it straightforward to integrate and work with, even if they have no technical experience. The app is praised for enhancing the customer shopping experience and being a reliable solution for marketing needs.

Key Strengths

  • Easy to set up and use, with a simple and intuitive interface.
  • Highly customizable pop-up designs and templates.
  • Strong integration capabilities, particularly with MailChimp and BigCommerce.
  • Efficient in driving traffic and capturing customer data through pop-ups.
  • Responsive and helpful customer support, praised by many users.

Common Concerns

  • Issues with support responsiveness; some users experienced slow or delayed responses.
  • Pricing complaints related to impression limits and unexpected charges.
  • Lack of advanced targeting and display features, such as page-blocking and pop-up limits per user.
  • Some users experienced bugs and limitations when downgrading plans.

Final Thoughts

Pixelpop generally receives positive feedback for its ease of use and effectiveness in creating pop-ups. It offers robust features that cater to a wide range of eCommerce needs. However, while customer service is often described as excellent, some users have encountered responsiveness issues. Additionally, merchants looking for advanced targeting functionalities may find the current feature set lacking. Overall, Pixelpop is a solid choice for those seeking a user-friendly pop-up solution with customization capabilities.

bri...com

Sep 30, 2017  on Bigcommerce

Just Starting Out - I have tried several of the different apps to set up pop-up. My interest was newsletters primarily, and most have been hard to set up, Pixel-pop seems to be much more functional for a beginner so I am looking forward to developing some great customer conversions as I move forward

lyn...com

Sep 28, 2017  on Bigcommerce

Pixel Pop Rocks - Easy to set up and create custom pop ups. Excited to take advantage of pop ups during the holiday season.

dav...com

Sep 17, 2017  on Bigcommerce

Great APP! - I love this app. We use it all the time. Very easy to use. Feature requests: Quick calendar to view when all running and future events, quick edit to add dates to event, ability to add a simple countdown to sales banners to encourage urgency, and have pop ups become a tab when "X"ed out by customer. I recommend this app 100% and customer service has been amazing. - David

bel...com

Sep 17, 2017  on Bigcommerce

Love it! - So far so good! Love the custom banners I can do for each page, instead of for all customers. It captures leads and the pops up just in time with my adjusts on the back end. I like the sleek look and its looks more personal and custom for my website then traditional coupon pop ups.

yar...com

Aug 28, 2017  on Bigcommerce

Simple and effective - Easy integration with MailChimp, super easy pop-up setup and so far we've seen good results from the exit intent popup and email subscription popup. Recommend 100% for BigCommerce shops.

rog...biz

Aug 16, 2017  on Bigcommerce

Worked fine 1st time - BUT! - I installed and ran for a while then moved to the beginners plan - no problem. After a while I went back to the free plan. After a week I changed my mind and tried to go back to the beginners plan - could not do it as pixel pop would not allow it! I have tried enough times now and am uninstalling.

ben...com

Aug 08, 2017  on Bigcommerce

Very User-Friendly and Works Great! - After testing a few other Apps to implement pop-ups in my store, I found that Pixelpop was by far the easiest and best to work with. I was having difficulties with the other popup apps, but once I switched to Pixelpop it was seamless. I was amazed at how easy it was. Thanks!

ang...com

Aug 07, 2017  on Bigcommerce

Pixel Pop - This is perfect! Exactly what I have been wanting for my website! I don't think if I hadn't switched to BigCommerce that this great app would've ever been available to me. Thank you! Love how easy it is to work with Pixel Pop! :-)

joe...com

Jul 13, 2017  on Bigcommerce

Engaging pop ups - I have found great benefit to working with Pixelpop. The product and their team have been great and I recommend them to anyone who is trying to drive and retain business on their ecommerce site.

bil...com

Jun 09, 2017  on Bigcommerce

needs more features - Great app but missing some features, Social media should have a join facebook group button and should have feature that this pop up can ONLY be displayed on the homepage

inf...com

Jun 08, 2017  on Bigcommerce

Lacking a lot of features - While the pricing is good and the design interface isn't terrible, it's lacking a lot of features, especially in the targeting capabilities. You can target specific pages, but you can't block specific pages, like the cart and checkout pages. You can't even limit the number of times it shows to the same customer. Until these basic features are added, we won't be subscribing.

Nikki Nunnari

May 29, 2017  on Bigcommerce

Love this app!! - Gosh, why do I love this app. Because it's easy to install and easy to navigate, but most of all because it works and provides instant results. Pixelpop is efficient and effective, which is what you'd expect from Pixel Union!

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