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Customer reviews: Pixelpop

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<h3>What Merchants Think</h3> <p> Overall, merchants appreciate Pixelpop for its ease of use, customization options, and functionality in managing pop-ups effectively on their eCommerce sites. Many find it straightforward to integrate and work with, even if they have no technical experience. The app is praised for enhancing the customer shopping experience and being a reliable solution for marketing needs. </p> <h3>Key Strengths</h3> <ul> <li>Easy to set up and use, with a simple and intuitive interface.</li> <li>Highly customizable pop-up designs and templates.</li> <li>Strong integration capabilities, particularly with MailChimp and BigCommerce.</li> <li>Efficient in driving traffic and capturing customer data through pop-ups.</li> <li>Responsive and helpful customer support, praised by many users.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with support responsiveness; some users experienced slow or delayed responses.</li> <li>Pricing complaints related to impression limits and unexpected charges.</li> <li>Lack of advanced targeting and display features, such as page-blocking and pop-up limits per user.</li> <li>Some users experienced bugs and limitations when downgrading plans.</li> </ul> <h3>Final Thoughts</h3> <p> Pixelpop generally receives positive feedback for its ease of use and effectiveness in creating pop-ups. It offers robust features that cater to a wide range of eCommerce needs. However, while customer service is often described as excellent, some users have encountered responsiveness issues. Additionally, merchants looking for advanced targeting functionalities may find the current feature set lacking. Overall, Pixelpop is a solid choice for those seeking a user-friendly pop-up solution with customization capabilities. </p>

Reviews (53)

Overall rating
4.7

What Merchants Think

Overall, merchants appreciate Pixelpop for its ease of use, customization options, and functionality in managing pop-ups effectively on their eCommerce sites. Many find it straightforward to integrate and work with, even if they have no technical experience. The app is praised for enhancing the customer shopping experience and being a reliable solution for marketing needs.

Key Strengths

  • Easy to set up and use, with a simple and intuitive interface.
  • Highly customizable pop-up designs and templates.
  • Strong integration capabilities, particularly with MailChimp and BigCommerce.
  • Efficient in driving traffic and capturing customer data through pop-ups.
  • Responsive and helpful customer support, praised by many users.

Common Concerns

  • Issues with support responsiveness; some users experienced slow or delayed responses.
  • Pricing complaints related to impression limits and unexpected charges.
  • Lack of advanced targeting and display features, such as page-blocking and pop-up limits per user.
  • Some users experienced bugs and limitations when downgrading plans.

Final Thoughts

Pixelpop generally receives positive feedback for its ease of use and effectiveness in creating pop-ups. It offers robust features that cater to a wide range of eCommerce needs. However, while customer service is often described as excellent, some users have encountered responsiveness issues. Additionally, merchants looking for advanced targeting functionalities may find the current feature set lacking. Overall, Pixelpop is a solid choice for those seeking a user-friendly pop-up solution with customization capabilities.

eyp...com

Nov 09, 2017  on Bigcommerce

App is a waste of money - Pricing is based on the number of impressions, and regardless of the settings used, your ad will popup many times for the same user after they click on the X to stop the popup regardless of the settings you choose. So if you choose the 500 impression level, you alone, in setting up the popup will use up the entire month's 500 allotment. The 50,000 impression level is about +/- 10,000 actual impressions considering the popup keeps popping up for the same user in the same page session. And I'm waiting to hear why I was charged $35.87 when I signed up for $24/month level. No explanation of why an excess $11.87 was charged. This is not a good company to deal with in my experience.

inf...com

Jun 08, 2017  on Bigcommerce

Lacking a lot of features - While the pricing is good and the design interface isn't terrible, it's lacking a lot of features, especially in the targeting capabilities. You can target specific pages, but you can't block specific pages, like the cart and checkout pages. You can't even limit the number of times it shows to the same customer. Until these basic features are added, we won't be subscribing.

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