I have been using this for nearly 2 years and it is great - Can't really fault this system. I use it with BigCommerce to ZOHO and Unleashed Software. Support is good and I believe every issue, question I have has been fixed same day. They were also helpful in adding in complex configuration from the other apps we link to.

NO PHONE SUPPORT - NO PHONE SUPPORT...Great software until something goes wrong. It very frustrating a B2B software that doesn't provide phone support or really live chat.

Works ok with Bigcommerce but not with eBay. No phone support. - Seems to work ok with Bigcommerce and Xero integration. If you have an additional sales channel through eBay then this is where things start to go really wrong. Inventory starts going out of sync, products with options don't get picked up. Support is via email only and seem more interested in stringing you along rather than providing a fix. We waited 2 months for a fix, which was supposedly weeks away. Now support are telling us that we are the only customers with this issue, right. No one else out there uses options for their products!? Overall, if they had a more forthcoming support team and provided genuine responses to their customers, I would have rated them a 3/5, however until they sort out a proper support model, I will not be recommending OneSaaS to anyone out there unless you're keen on paying for a product that doesn't work.

Works ok with Bigcommerce but not with eBay. No phone support. - Seems to work ok with Bigcommerce and Xero integration.If you have an additional sales channel through eBay then this is where things start to go really wrong.Inventory starts going out of sync, products with options don't get picked up.Support is via email only and seem more interested in stringing you along rather than providing a fix. We waited 2 months for a fix, which was supposedly weeks away. Now support are telling us that we are the only customers with this issue, right. No one else out there uses options for their products!?Overall, if they had a more forthcoming support team and provided genuine responses to their customers, I would have rated them a 3/5, however until they sort out a proper support model, I will not be recommending OneSaaS to anyone out there unless you're keen on paying for a product that doesn't work.

Excellent time saver app -

Been using for over a year now. This app is one of those must have when you use BigCommerce and Xero. Flawlessly imports all our sales automatically into Xero saving many hours each month. Support is excellent for the few minor issues we've had over the year and very responsive.

Always issues -

I have never had an app with so many issues. Something always breaks and I am waiting days for Onesaas to fix! I have too many orders to do manually, and can't send orders until it's fixed. Which of course results in cranky customers not receiving their orders on time and a backlog of orders that can't be picked and packed until Onesaas sorts its problems out!!

Great Application -

What a great time saver and great flexibility.

Means we can run the business from overseas if necessary!On the infrequent occasions there has been an issue, support has been excellent.Highly recommended.

Solar Wholesale -

We have been using this for some time now and have found it incredibly good product, saves so much time and is fare more reliable

Integration is easier with OneSaas -

Integrating complex software applications can be very difficult and often fraught with risk. We chose OneSaas as the application to facilitate the integration of our Bigcommerce and Unleashed Software implementation. This is working for us. OneSaas is a great tool but when you combine it with the exemplary support from their team of experts it becomes the leader in it’s class. It is also a pleasure to work with such a dedicated and friendly support team.

Doug Clark

Director

Jenier World of Teas

https://trade.jenierteas.com

Bigcommerce-> Unleashed, easy -

This app has made it so much easier to integrate our webshop (Bigcommerce) with our inventory management system (Unleashed), no more having to do manual download/upload or typing. 

It has become pretty much a set and forget solution.

Does exactly what it is supposed to do -

Our sassu, bigcommerce and mailchimp are seamlessly integrated using onesass. I don't know if this is possible without onesass but I certainly couldn't have found an easier more unobtrusive way of doing it.

Great support and time saver -

Good helpful tool with BigCommerce and MYOB  for transferring all data regularly so saves time.It is quite useful and good customer support .Highly recomend 

AWESOME! -

This has been my lifesaver!!!! 

It has saved so much time usually spent in data entry! Great product! Highly recommend it!

Link from store to inventory programme -

I have been using this app to link Bigcommerce and Unleashed for two months as an experiment.

The service working very well pushing every hour our online sales to our inventory programme. It creates the product,allocates the stock and much more.

Thanks OneSaas

Review -

I love Onesaas. It has saved so much time and money for my business. Being able to sync my website with my accounting and making it all automated is amazing. I can now put my mind into other things in my business day to day.

Wouldn't be without it! -

We do experience some issues with syncing using this app, however the time it saves outweighs any minor inconveniences and the support is second to none.

Amateur Software -

This software is poorly designed and they clearly have no interest in fixing the issues. We've been using this software for about a year and there always seems to be a problem. This is the worst business software I've used.

Time Saver -

Saves lots of time, would be better if it synchronized more often on my plan. But so far have found it very useful. Love it.

now what -

1 minute to install then I have nothing....nothing....nowhere to log in...no email with anything...nothing....how is this rated high? come on bigcommerce stop showing featured apps that are not.....

Errors then Integration stops working Lack of support -

We have been using this app for a 6 months, there are errors daily and constant frustration, I am aware that Errors occasionally occur ,but then Integration stops working and there is a Lack of immediate support ,I believe this is based on the time differences,( I hope) They need to tighten up on the USA support for this App to be fully successful.