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LitCommerce Sell on Amazon, Ebay, Etsy, TikTok Shop, Walmart + logo

Customer reviews: LitCommerce Sell on Amazon, Ebay, Etsy, TikTok Shop, Walmart +

Reviews (127)

Overall rating
4.9

What Merchants Think

Overall, merchants express a positive reception towards "LitCommerce Sell on Amazon, Ebay, Etsy, TikTok Shop, Walmart +". Most users are impressed by its easy-to-use interface and comprehensive functionality that simplifies the integration and management of multiple sales channels. However, a few users have encountered technical issues and limitations with certain integrations.

Key Strengths

  • Outstanding customer support that is available 24/7, proactive, and highly responsive.
  • Intuitive and user-friendly platform with a simple setup process.
  • Effective integration across multiple sales channels, including BigCommerce, eBay, Amazon, and Etsy.
  • Excellent value for the price, with competitive pricing compared to alternatives.
  • Streamlined inventory management and synchronization across platforms.
  • Robust and reliable export and import functionalities.

Common Concerns

  • Issues with integration specifically related to Amazon orders.
  • Some technical bugs and errors that require external troubleshooting.
  • Occasional lack of detailed procedural guides or step-by-step instructions.
  • Challenges related to the fulfillment automation process, especially with Amazon.

Final Thoughts

"LitCommerce Sell on Amazon, Ebay, Etsy, TikTok Shop, Walmart +" is widely considered an effective solution for multi-channel e-commerce integration, praised especially for its exceptional customer support and ease of use. While some merchants have experienced technical issues, most agree that the benefits—such as improving efficiency in managing multiple sales platforms—outweigh the drawbacks. It's a solid choice for businesses seeking to expand their multi-channel e-commerce operations.

mar....uk

Jun 25, 2024  on Bigcommerce

Simply Fantastic - Great App. It allows you to manage large eBay listings from BigCommerce with ease. The customer service is truly outstanding. I have not experienced this level of support from any digital supplier.

shu....uk

Jun 24, 2024  on Bigcommerce

Highly Recommended App for Seamless BigCommerce to TikTok Integration - We have used this app to get our product from BigCommerce to TikTok. It's an amazing app—easy to use with outstanding customer service. Highly recommend it for anyone looking for a no-fuss option to connect BigCommerce to TikTok Shop!

cus...com

Jun 17, 2024  on Bigcommerce

Great App & Helpful Staff - Thank you for a great app to help connect our Etsy and eBay shops with our BigCommerce website.

ama...com

Jun 14, 2024  on Bigcommerce

Fantastic support available for new users - Fantastic support available for new users. I got help to set up my store and link to Etsy and sync products. I also received help with the settings to make sure whether was syncing correctly and Ruby found some new products I had listed in Etsy bring back to my Bigcommerce store.

fan...net

Jun 06, 2024  on Bigcommerce

Does not work as advertised - I have struggled with this APP for 9 months, the problems and bugs in their system are not improving, in fact they are getting worse. I use templates, however the info when applied to product Changes when loading to store. They told me it was fixed, it is not! To persistently have such low level problems in programming it makes me think their programmers have just the basic knowledge. Don’t waste your time or money on this APP!

inf...com

Jun 06, 2024  on Bigcommerce

Used to work… - The integration no longer works for Amazon Seller orders. The seller information is garbled, which then will require you to log into your Amazon Seller dashboard, open the order, and copy the correct address information and then paste it back into BigCommerce. What a total pain in the neck. When I contacted LitCommerce, I was told (direct quote from chat log) "I am so sorry for letting you know that due to the limitation of API, we can't get customer's information such as name, address,...it's only possible to import purchased products information from Amazon to be imported to your main store site.." Seriously? What's the point of the app? THIS APP NO LONGER WORKS with Amazon Seller orders, and LitCommerce admits it. I believe anyone who requests a refund should receive it. Terrible customer service.

inf...com

Jun 06, 2024  on Bigcommerce

Used to work… - The integration no longer works for Amazon Seller orders.The seller information is garbled, which then will require you to log into your Amazon Seller dashboard, open the order, and copy the correct address information and then paste it back into BigCommerce. What a total pain in the neck. When I contacted LitCommerce, I was told (direct quote from chat log) "I am so sorry for letting you know that due to the limitation of API, we can't get customer's information such as name, address,...it's only possible to import purchased products information from Amazon to be imported to your main store site.." Seriously? What's the point of the app? THIS APP NO LONGER WORKS with Amazon Seller orders, and LitCommerce admits it. I believe anyone who requests a refund should receive it. Terrible customer service.

bre...com

May 30, 2024  on Bigcommerce

Codisto migration - After Codisto sold to Shopify and decided to just cut out all Bigcommerce customers with little to no warning i have been searching for an alternative that doesnt cost an arm and a leg. Litcommerce seems to fit perfectly. Very easy to use and navigate and Jean from the online chat support helped the whole way along with any issues. Best support i think ive had in 12 years via chat. Definately worth trying out if you got burned by Codisto like we did.

adm....nz

May 29, 2024  on Bigcommerce

Litcommerce - The LitCommerce Support team is always quick to reply. We're using it to integrate Etsy and eBay, though we're still finding Amazon a bit tricky.

adm....nz

May 29, 2024  on Bigcommerce

Litcommerce - Trialing Litcommerce for integrating Etsy to Bigcommerce. The Support team is great so on helping us so far.

nat...com

May 25, 2024  on Bigcommerce

Always Helpful! - First time using this app, very striaght forward and the support team is very helpful with any and all questions.

bar...com

May 21, 2024  on Bigcommerce

Customer Service - I just received an excellent customer support. All my questions regarding settings have been answered and now all my products are being imported. It is also great that this works with EBAY Australia.

buh...com

May 15, 2024  on Bigcommerce

Support - Support has been great. They have answered all my questions. Harvey is extremely helpful. I have dealt with him a number of times.

nat...com

May 07, 2024  on Bigcommerce

customer service - The customer service I have received is amazing. They so the best they can to help with any issue that may come along. I have not used them for too long, however first impressions are great. Thank you

hel...com

May 07, 2024  on Bigcommerce

Functional and Efficient - If you are doing commerce on multiple channels you cannot go wrong with LitCommerce. The customer service is there 24/7 if you ever need them and the app does what you need it to do - sync all your channels together under 1 dashboard. Inventory, orders etc. Highly recommend LitCommerce and the good people behind it.

rob...com

Apr 27, 2024  on Bigcommerce

Works great and amazing customer support - After a bad experiences with other store connector apps, I tried Litcommerce. It's a great app that works perfectly fine. I use it to connect to our Etsy store and Google Merchant account to manage our products and orders. It's really great to use, I would highly recommend!

ray...com

Apr 25, 2024  on Bigcommerce

Fast customer service - Litcommerce customer is very fast and accurate. I installed this app to list many listings from the original channel to another. I saved so much time using this app and impressed by customer service.

mat....au

Apr 15, 2024  on Bigcommerce

Litcommerce setup - I installed this app hoping for it to streamline all my channels into one for inventory control. the interface seems very clean and easy, though I had errors importing into ebay and otehr channels, support was very quick to address my problems and seek remedies, there is a bit of a learning curve, but from what I have seem so far I think it will be well worth while in the end

mar....uk

Apr 10, 2024  on Bigcommerce

LitCommerce - I've been using LitCommerce for a couple of weeks, and have found it very useful for sending feeds to google shopping, and listing on ebay. I can see myself using it to integrate with amazon and other marketplaces. I find it intuitive to use, and it seems to work well. Live chat are very responsive and helpful, and will escalate if needed, which is much appreciated!

sal...com

Apr 10, 2024  on Bigcommerce

Awesome Support - multiple contacts - I accidently connected LitCommerce to a trial site of Bigcommerce. Support was quick and easy to correct the issue. This level of quick support is unheard of in today's marketplaces. So excited to continue integrating all my products and stores using LitCommerce.

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