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LitCommerce Sell on Amazon, Ebay, Etsy, TikTok Shop, Walmart + logo

Customer reviews: LitCommerce Sell on Amazon, Ebay, Etsy, TikTok Shop, Walmart +

Reviews (104)

Overall rating
4.8

What Merchants Think

Overall, merchants express a positive reception towards "LitCommerce Sell on Amazon, Ebay, Etsy, TikTok Shop, Walmart +". Most users are impressed by its easy-to-use interface and comprehensive functionality that simplifies the integration and management of multiple sales channels. However, a few users have encountered technical issues and limitations with certain integrations.

Key Strengths

  • Outstanding customer support that is available 24/7, proactive, and highly responsive.
  • Intuitive and user-friendly platform with a simple setup process.
  • Effective integration across multiple sales channels, including BigCommerce, eBay, Amazon, and Etsy.
  • Excellent value for the price, with competitive pricing compared to alternatives.
  • Streamlined inventory management and synchronization across platforms.
  • Robust and reliable export and import functionalities.

Common Concerns

  • Issues with integration specifically related to Amazon orders.
  • Some technical bugs and errors that require external troubleshooting.
  • Occasional lack of detailed procedural guides or step-by-step instructions.
  • Challenges related to the fulfillment automation process, especially with Amazon.

Final Thoughts

"LitCommerce Sell on Amazon, Ebay, Etsy, TikTok Shop, Walmart +" is widely considered an effective solution for multi-channel e-commerce integration, praised especially for its exceptional customer support and ease of use. While some merchants have experienced technical issues, most agree that the benefits—such as improving efficiency in managing multiple sales platforms—outweigh the drawbacks. It's a solid choice for businesses seeking to expand their multi-channel e-commerce operations.

sym....uk

Nov 20, 2024  on Bigcommerce

understang how to input products into Easy - felt very happy with the wonderful service i got Harvey could not do enough to make sure i understood what needed to do to start my shop on Etsy

inf...com

Nov 19, 2024  on Bigcommerce

LitCommerce - VERY VERY VERY good customer service and tool. I was skeptical about switching to a new multichannel listing tool because I have over 20,000 products. Lit commerce works seamlessly with BigCommerce and is night and day better than what I was using previously. The customer service has been on point with any question I had which is very helpful when getting started and learning about the software. LitCommerce is highly recommended if you are looking for a multi channel listing tool.

adm...com

Nov 17, 2024  on Bigcommerce

LitCommerce Customer Service - I have worked now with litcommerce for 2 weeks and so impressed with their customer service just today Cody & Ruby who made everything so easy,Cody sent me links,and spent time making sure everything runs smoothly on the 6 channels I signed up for.

ben....uk

Oct 30, 2024  on Bigcommerce

Great service and product - LitCommerce has certainly filled gap between our Ecommerce and Marketplaces. This allowed myself to build a solution and POC that i wouldnt have been able to otherwise. Great value for money and always quick and attentive support. The only reason i didnt give 5 stars is due to the lack of customer information available on order import but regardless as a company they have been superb.

big...com

Oct 30, 2024  on Bigcommerce

Best Product for Multiple Marketplaces - We're currently migrating from CED Commerce, as we are selling across multiple marketplaces, and LitCommerce is proving to be a much easier to use and more reliable product, and cheaper to boot! The support is extremely efficient, especially Pauline who has been helping us out as we get setup.

cus...com

Oct 08, 2024  on Bigcommerce

Top Notch Customer Support - I have encountered several instances where I required customer support, and I was pleasantly surprised to find that there was always someone available in the chat to assist with my concerns. In some cases, the issues needed additional investigation, which was promptly addressed by their technical team. Typically, solutions were implemented within 24 hours. The software and support are excellent; I encourage you to continue the outstanding work!

med...com

Oct 06, 2024  on Bigcommerce

Litcommerce - We started using it for 2 channels. it works easily. we want the microsoft channel to be added.

sal...ine

Sep 06, 2024  on Bigcommerce

Instant midnight support - I needed support right in the middle of the night and I was pleasantly surprised that I got it instantly and the technical issues were resolved. Awesome!!! Thank you.

jwc...com

Sep 05, 2024  on Bigcommerce

Best Softhware for multi-Channel - "I recently ordered the software from LitCommerce, and I couldn't be happier with the result! The thecnical support is top-notch, and the design perfectly matched for our business. The team at LitCommerce was responsive, professional, and delivered on time. Highly recommended LitCommerce.

inf...com

Aug 30, 2024  on Bigcommerce

Listings / Customer Service - I needed a way to connect my BC store with my Etsy store. I stumbled upon LitCommerce and was glad I did. I was able to setup my connection very quickly giving me the ability to track inventory and orders all from one source - my BC store. This reduced inventory discrepancies and micro managing. Additionally, when I had an issue with mapping, the LitCommerce team was there to assist. Glad I went with Lit Commerce!

ekh...com

Aug 12, 2024  on Bigcommerce

excellent support - LitCommerce offers excellent support, with a responsive and helpful team that ensures a smooth experience. Highly recommended!

era...com

Aug 06, 2024  on Bigcommerce

listings - Amazing customer service; very helpful and responsive;Their system is very fast and self-explanatory as well

joh...com

Jul 26, 2024  on Bigcommerce

The Best Option - We've tried multiple extensions to integrate to TikTok shop and they all have been poorly built and frustrating to use. LitCommerce works as expected and the support is there to answer questions to solve the problem, not just push you off to another day. I'm excited to try the other channel integrations due to the ease of use. A bonus is the pricing is reasonable!

sal...com

Jul 11, 2024  on Bigcommerce

Sharp and speedy tech support/customer service - LitCommerce manages the integration of our Etsy shop into BigCommerce. The tech support has been really good - prompt, attentive and quick to grasp the issue. The follow up has been really good too. It's a model of customer service other app providers would do well to emulate.

mar....uk

Jun 25, 2024  on Bigcommerce

Simply Fantastic - Great App. It allows you to manage large eBay listings from BigCommerce with ease. The customer service is truly outstanding. I have not experienced this level of support from any digital supplier.

shu....uk

Jun 24, 2024  on Bigcommerce

Highly Recommended App for Seamless BigCommerce to TikTok Integration - We have used this app to get our product from BigCommerce to TikTok. It's an amazing app—easy to use with outstanding customer service. Highly recommend it for anyone looking for a no-fuss option to connect BigCommerce to TikTok Shop!

cus...com

Jun 17, 2024  on Bigcommerce

Great App & Helpful Staff - Thank you for a great app to help connect our Etsy and eBay shops with our BigCommerce website.

ama...com

Jun 14, 2024  on Bigcommerce

Fantastic support available for new users - Fantastic support available for new users. I got help to set up my store and link to Etsy and sync products. I also received help with the settings to make sure whether was syncing correctly and Ruby found some new products I had listed in Etsy bring back to my Bigcommerce store.

fan...net

Jun 06, 2024  on Bigcommerce

Does not work as advertised - I have struggled with this APP for 9 months, the problems and bugs in their system are not improving, in fact they are getting worse. I use templates, however the info when applied to product Changes when loading to store. They told me it was fixed, it is not! To persistently have such low level problems in programming it makes me think their programmers have just the basic knowledge. Don’t waste your time or money on this APP!

inf...com

Jun 06, 2024  on Bigcommerce

Used to work… - The integration no longer works for Amazon Seller orders.The seller information is garbled, which then will require you to log into your Amazon Seller dashboard, open the order, and copy the correct address information and then paste it back into BigCommerce. What a total pain in the neck. When I contacted LitCommerce, I was told (direct quote from chat log) "I am so sorry for letting you know that due to the limitation of API, we can't get customer's information such as name, address,...it's only possible to import purchased products information from Amazon to be imported to your main store site.." Seriously? What's the point of the app? THIS APP NO LONGER WORKS with Amazon Seller orders, and LitCommerce admits it. I believe anyone who requests a refund should receive it. Terrible customer service.

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