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LitCommerce Sell on Amazon, Ebay, Etsy, TikTok Shop, Walmart + logo

Customer reviews: LitCommerce Sell on Amazon, Ebay, Etsy, TikTok Shop, Walmart +

Develop by litcommerce.com
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Reviews (104)

Overall rating
4.8

What Merchants Think

Overall, merchants express a positive reception towards "LitCommerce Sell on Amazon, Ebay, Etsy, TikTok Shop, Walmart +". Most users are impressed by its easy-to-use interface and comprehensive functionality that simplifies the integration and management of multiple sales channels. However, a few users have encountered technical issues and limitations with certain integrations.

Key Strengths

  • Outstanding customer support that is available 24/7, proactive, and highly responsive.
  • Intuitive and user-friendly platform with a simple setup process.
  • Effective integration across multiple sales channels, including BigCommerce, eBay, Amazon, and Etsy.
  • Excellent value for the price, with competitive pricing compared to alternatives.
  • Streamlined inventory management and synchronization across platforms.
  • Robust and reliable export and import functionalities.

Common Concerns

  • Issues with integration specifically related to Amazon orders.
  • Some technical bugs and errors that require external troubleshooting.
  • Occasional lack of detailed procedural guides or step-by-step instructions.
  • Challenges related to the fulfillment automation process, especially with Amazon.

Final Thoughts

"LitCommerce Sell on Amazon, Ebay, Etsy, TikTok Shop, Walmart +" is widely considered an effective solution for multi-channel e-commerce integration, praised especially for its exceptional customer support and ease of use. While some merchants have experienced technical issues, most agree that the benefits—such as improving efficiency in managing multiple sales platforms—outweigh the drawbacks. It's a solid choice for businesses seeking to expand their multi-channel e-commerce operations.

fan...net

Jun 06, 2024  on Bigcommerce

Does not work as advertised - I have struggled with this APP for 9 months, the problems and bugs in their system are not improving, in fact they are getting worse. I use templates, however the info when applied to product Changes when loading to store. They told me it was fixed, it is not! To persistently have such low level problems in programming it makes me think their programmers have just the basic knowledge. Don’t waste your time or money on this APP!

inf...com

Jun 06, 2024  on Bigcommerce

Used to work… - The integration no longer works for Amazon Seller orders.The seller information is garbled, which then will require you to log into your Amazon Seller dashboard, open the order, and copy the correct address information and then paste it back into BigCommerce. What a total pain in the neck. When I contacted LitCommerce, I was told (direct quote from chat log) "I am so sorry for letting you know that due to the limitation of API, we can't get customer's information such as name, address,...it's only possible to import purchased products information from Amazon to be imported to your main store site.." Seriously? What's the point of the app? THIS APP NO LONGER WORKS with Amazon Seller orders, and LitCommerce admits it. I believe anyone who requests a refund should receive it. Terrible customer service.

ros...com

Apr 04, 2024  on Bigcommerce

Horrible procedure - Integrated with Amazon without issue. But form there, there is NO concise procedure or step by step process. The chat is useless and they keep sending screenshots without explanation. Complete waste of time. I have spent quite a bit of time with this app and still find it VERY complicated and incomplete. It does not take all the necessary information from BigCommerce and transfer to Amazon listings. Each listing MUST be tediously edited which is VERY time consuming..

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