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Customer reviews: LeadDyno

Develop by Verified

Reviews (123)

Overall rating
4.4

What Merchants Think

Overall, merchants have mixed feelings about "LeadDyno." While some users praise its ease of use, versatility, and integration capabilities, they also express frustration over customer support and technical issues. The app is recognized for its straightforward setup process and user-friendly interface, but concerns about unreliable customer service and software bugs are frequently reported.

Key Strengths

  • Easy setup and user-friendly interface.
  • Robust feature set for managing affiliates.
  • Good integration with platforms like BigCommerce.
  • Highly responsive live chat and customer service (notably praised support from team members like Jennifer and Adam).
  • Efficient affiliate management and tracking.

Common Concerns

  • Inconsistent and slow customer support response times.
  • Technical issues such as error messages and bugs.
  • Frustrations with user roles and access permissions.
  • Occasional discrepancies in pricing and billing processes.
  • Reports of limited feature functionality and unfulfilled promises in support documentation.

Final Thoughts

"LeadDyno" is a powerful tool for affiliate program management, praised for its rich feature set and ease of implementation. However, its overall reception is marred by negative experiences with customer support and technical reliability. Potential users are encouraged to consider both the app’s capabilities and its known limitations when deciding if it fits their business needs.

John S.

Apr 01, 2014  on Bigcommerce

So far so good - extremely easy to install and works seamlessly with Big Commerce. Adam was very helpful and very quick to respond. I pointed out a potential issue with the way commissions are calculated and they had it fixed within a day. I like the dashboard feature for each affiliate as it makes sharing extremely easy and they can earn money with minimal effort. This is also the only affiliate platform I'm aware of that works seamlessly with big commerce, looked into others previously and didn't have much luck. Give LeadDyno a try, you won't be disappointed!

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