Awesome App! - We added this app about 6 months ago and it has been a great addition to our site. Our customers really like the ease of being notified when items are our of inventory, and we like not missing sales when inventory is out. We've learned a lot about which products to always have in stock. Great ROI!

Amazing - Easily the best ROI of any app I've downloaded for our e-commerce store. Simple to use, price is very low, and have never encountered any bugs with the software. Made up the cost in about two days on the site -- and then some!

Best App Ever - It has been 2 months we are using. The emails ROI from the app email notification is is 18%, can not be happier.

Great App - This is a really great app for any company which stocks product. I am confident it has increased our sales by giving us a much stronger understanding of what items to always have stocked. The email notifications often become sales, but more importantly it has made us way better at stocking in demand products. A must have app for any company that stocks products.

Great ROI app - This app is hands down the best ROI app on BC. The interface is clunky and the product could benefit from some polish but this is an easy addition to any shop.

happy with it - it would be nice if there was some kind of integration with mail chimp so that when someone enters a email it sends them to a mail chimp list or if it could be made so that when some one enters a email it sends them a email saying "we will tell you when product x is back in stock but in the meantime have you seen product z " but even as it is it works well

Perfect -

This app has really helped our business prioritize incoming stock. Excellent ROI, even better customer service.

Great app! -

This app is fantastic. It's easy to use and provides helpful data. I needed a little help with incorporating the theme into our site and the response time was a matter of minutes. Highly recommended.

Love it! - updated 10/23/20 - this app is still my most valuable app (best roi - return on investment) and my customers love it. For stores who have products which go out of stock then back in stock - this is a absolute MUST HAVE. Best part is I can see how many people are interested and that helps me decide if I need to increase/decrease my order for the products too. I have suggested including a box so people can specify how many of a product they are interested in as that would also be very helpful. I can also personalize my email which customers receive (I saw the one star review - they may not know if only automatically checks twice a day - I actually like that features because if I have many items which came on the same day I can update all so they get emails for all items at the same time - I update all items then manually click to update and send emails at a time I like)update 2/9/18 - This is still the best investment I made in 10 years for apps added to my store. Since I am looking at moving looking to Stencil I contacted the app manager thru the contact form on their website (BC's contact form is not always functional) and he replied quickly as usual. Per Mike absolutely yes, this app works on Stencil as they were of the first apps to integrate with Stencil, the information left in the reviews is incorrect about issues with Stencil/Big Commerce. I was glad to post that in my update as InStockNotify has been excellent for us. (Those who know me know I tend to be overly critical and long-winded - so please know, it takes a lot for me to given any app etc 5 stars)4/27/16 Had this app for 8 months nowI just received in a large shipment of items that were out of stock yesterday. I updated my store late last night and this morning I already have 9 orders directly from InStockNotify notifications. Some notification requests were 4-5 months old, I am shocked they were still interested. The best part is I did nothing, I am still amazed one app can actually bring back that much business to my store. Note: At no charge they added script so that when I added the words "Retired" or "No Longer Available" to the availability field the notify when in stock box does not appear. I just had to let them know what wording would indicate items out of stock I wanted to exclude. Very nice people to deal with too.(previous review below)

It has now been 2 months since my original review below.  

I am still amazed how many people use this feature and how simple it is.  It also lets me know how many people who received a notification "opened" their email.  It has already paid for itself, especially since our competitors usually get their backorders at the same time we do, it's a way to get them to our website to purchase first.  I think people like the simplicity and lack of having to create a email, make a phone call etc.  I still love it and with over 40 people on my notification list, it's obvious my customers like it too!

(Original review below)

I've had a store for a few years now, not very long with BC but many years on  a previous platform and have tried a few apps.  Normally I will not give a (positive) review until I have had at least 6 months experience with an app.  

Within a few hours of installing it I had our first request, then a 2nd request from one of our customers who also placed a very large order but we were out of 1 item.  I just put several items coming soon on our website yesterday and already have a notifyme request.

I had one issue - the button was showing up on pages I had the availability showing as "No Longer Available"  (which their system normally looks for and the button will not show up on those pages). This was due to my customizing on my website.  I contacted them via email, on the weekend and the app was updated for my particular website within a few hours.  Amazing!

My only initial holdback on trying this app was the monthly fee.  In my case I can already tell, we are going to gain or keep more customers as a result of this.  I like that it does not request a customer's name (so it feels less invasive) and that I can download a report with the email address and what the customer is waiting for.  The best part though is it works correctly and the customer service is outstanding.

For us, it's a great alternative to offering the ability to pre-order when who knows when the item will arrive.  It is also much more efficient than our manual system, which requires much more effort on the part of the customer and ourselves.  

This is the first app/software I do not feel the need to wait out the full trial period and do not feel the need to wait until I have had it for at least 6 months before offering any postive review.

I am excited about this one!   (I'll try to remember to update after I have had this app for 6 months - if you do not read anything else from me, trust me, it means I have no complaints to speak of).

Love this app -

Best app I have added to my sites.  Support is very responsive to suggestions and issues that have popped up with my custom template that I'm using.  Fills a big void in the big commerce platform.

Great APP, great support -

I tried this app out for a couple of months.  During that time I contacted support with a few questions and suggestions.  One thing I was wondering was if it was possible to see notifications by SKU instead of just by product name.  Within a day I received a response saying that the feature was just added.  Just like that, no "well, we'll look into it and see" or anything like that, it was just done.  Can't say enough about the support and app, works exactly like it's supposed to and takes care of what I think is one of the biggest features lacking from big commerce.  I have since went ahead and signed up for a one year plan on both of my websites.

Super -

For years we waited and waited and waited for bigcommerce to give us this feature that just about every other cart has. In the end I gave up waiting thanks to these guys who got it done themselves. Handy little app, easy to setup and works great. Good stats too about which out of stock products have customers waiting and when mails are sent, which ones were opened. All good. Must have feature.

GOOD -

I wanted a way to notify my customers when something was out of stock. This app does exactly that, and you can view the emails sent, and opened. It's reporting is very basic, but you will get return customers, and it pays for itself in no time. I recommend this app.

awesome! -

I'm still on the trial but I have to say that this is by far the best option available on big commerce. Very easy to install, no coding which is always a plus, and it had one pricing plan with all the features.  Everything is customizable which gives users the look and feel of your store and not a third party app. Very excited to see how this product helps or sales. 

Works as intended! -

Works well. Have been using for about 5 years now and no issues.   Great customer service as well which is hard to find these days.

A must have app -

Easy to install and allows our customers to automatically be emailed when products are back in stock. This has virtually eliminated the flood of emails we used to get from customers asking when products will be back in stock.