The "Hike POS" app receives mixed feedback from merchants. Users appreciate the app's ease of use and integration capabilities, particularly its compatibility with BigCommerce. However, there are significant concerns regarding customer support and specific functionality limitations, which impact the overall satisfaction of the service.
"Hike POS" offers useful features for merchants, especially those using BigCommerce, but the app's effectiveness is marred by customer service and technical support challenges. While it meets the basic needs for some users, those requiring extensive customer support or operating in North America may find it lacking. Consequently, merchants might consider alternative POS solutions that better address these areas.