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Facebook & Google Shopping Feed by Socialhead logo

Customer reviews: Facebook & Google Shopping Feed by Socialhead

Develop by crisp.chat
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Reviews (69)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive outlook on "Facebook & Google Shopping Feed by Socialhead". The app is praised for its ease of use, functionality, and exceptional customer support, which is frequently highlighted as a key strength. However, some users, particularly those using BigCommerce, have reported challenges and less satisfactory experiences.

Key Strengths

  • Outstanding Customer Support: Many users commend the app for its responsive, knowledgeable, and helpful support team, often mentioning staff members by name.
  • Ease of Use: The app is frequently praised for its user-friendly interface and straightforward setup process.
  • Functional and Efficient: Users appreciate the app’s capability to effectively synchronize product feeds with platforms like Google and Facebook with minimal hassle.
  • Customizable Feed Options: The ability to control feed fields and fix disapproved products is well-regarded by merchants.

Common Concerns

  • Compatibility Issues with BigCommerce: Several BigCommerce users experienced difficulties, reporting errors and insufficient support.
  • Support Availability: Some users noted that support was not available outside of normal working hours.

Final Thoughts

Overall, "Facebook & Google Shopping Feed by Socialhead" is well-received among its users, predominantly for Shopify users, due to its functionality and support team. However, improvements could be made for BigCommerce compatibility and support availability. The app remains a recommended solution for those looking to streamline their product feed management on Google and Facebook.

hil...com

Sep 16, 2021  on Bigcommerce

Fantastic Google Shopping app - I just installed this app a few days ago and I'm mightily impressed with it. It's easy to set up, completely free for my small store, and when I had a technical issue with the feed, they fixed it all for me via the live chat. Highly recommended.

hon...com

Sep 15, 2021  on Bigcommerce

Very helpful support team - Spoke to Tina and Windy as we are pretty new on the whole set up, they were able to patiently guide us through step by step on the necessary measures taken. Great app if you're looking to sync Facebook and Google Shopping Feed. Highly recommended!

nik...com

Sep 10, 2021  on Bigcommerce

App Support - Excellent Support!! Rachel answered all my questions and explained in detail on how it all works!! Thank you.

bar...com

Aug 12, 2021  on Bigcommerce

App work & Best Support Team - They are have EXCELLENT support team members! And app works well no bugs. Do not spent your time with other trash apps just use this one and save your time!

sup...com

Jul 12, 2021  on Bigcommerce

Great Service - Great service and support. Every question that I had Wendy helped me with grace. Thank you

inf...com

Jul 07, 2021  on Bigcommerce

Best App & Support - Excellent, easy-to-use app for creating and managing Google shopping feeds. After trying many different methods, this is definitely the BEST solution. Also, the customer support is EXCELLENT. Job well done—bravo!

sup...com

May 29, 2021  on Bigcommerce

Great Support and App - This app reduces the amount of rejected product by 30% and it synchronizes feed faster than any other app. The customer service is outstanding. I highly recommend going with this app if you want to upload feed on google, Pinterest, facebook or any other which sync with google feed url because they do provide google feed url.

off....co

May 27, 2021  on Bigcommerce

The best - finaly my products are in Facebook Store without coding - if not them I would be out of Big Commerce! Vicky made that happen much much easier. Thanks!

ami...com

May 18, 2021  on Bigcommerce

Amazing App, Excellent Work - Very good, very fast to set everything, works very very good. Excellent support service. highly recommend!

mar...com

Apr 05, 2021  on Bigcommerce

Very useful app and great support - App is working very well and customer service with tech support is great!!

zak...com

Mar 22, 2021  on Bigcommerce

High quality service - One of the best apps in bigcommerce marketplace. It's free unlike other apps that charge you for everything. They have great customer service they helped me in many issues. Thanks Guys

inf....io

Mar 17, 2021  on Bigcommerce

Great app and great support - Great app and great support. Vicky was very helpful. I would recommend.

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