Taranker.Com Logo
Facebook & Google Shopping Feed by Socialhead logo

Customer reviews: Facebook & Google Shopping Feed by Socialhead

Develop by crisp.chat

Reviews (69)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive outlook on "Facebook & Google Shopping Feed by Socialhead". The app is praised for its ease of use, functionality, and exceptional customer support, which is frequently highlighted as a key strength. However, some users, particularly those using BigCommerce, have reported challenges and less satisfactory experiences.

Key Strengths

  • Outstanding Customer Support: Many users commend the app for its responsive, knowledgeable, and helpful support team, often mentioning staff members by name.
  • Ease of Use: The app is frequently praised for its user-friendly interface and straightforward setup process.
  • Functional and Efficient: Users appreciate the app’s capability to effectively synchronize product feeds with platforms like Google and Facebook with minimal hassle.
  • Customizable Feed Options: The ability to control feed fields and fix disapproved products is well-regarded by merchants.

Common Concerns

  • Compatibility Issues with BigCommerce: Several BigCommerce users experienced difficulties, reporting errors and insufficient support.
  • Support Availability: Some users noted that support was not available outside of normal working hours.

Final Thoughts

Overall, "Facebook & Google Shopping Feed by Socialhead" is well-received among its users, predominantly for Shopify users, due to its functionality and support team. However, improvements could be made for BigCommerce compatibility and support availability. The app remains a recommended solution for those looking to streamline their product feed management on Google and Facebook.

don...com

Nov 28, 2023  on Bigcommerce

Dont Be fooled by the Positive Feedback - They have no clue what they doing when it comes to Big Commerce , Although Setup was easy, within 6 Weeks I ended up with a Google Merchant Suspension Threat and an Encoding Error , when i contacted them multiple times for assistance they assigned rules which are counter productive then they tell me i need to change my titles and not use a certain word in the title or it will cause the rule to assign it a new condition when it should be a refurbished condition,WTH?!! I DO NOT Suggest this Company for Big Commerce, It is a Nightmare fixing this mess due to their application ..

lea...com

Apr 26, 2022  on Bigcommerce

Horrible Experience - It was sending two of the same pictures to google and I was told it was a bug and couldn't be fixed. I was told that they will longer be offering the feed on BigCommerce in a couple of months. Don't waste your time.

Scroll to Top