Great Support From Ricky - My recent interaction with Ricky from Socialhead's customer support team left me thoroughly impressed. Ricky's promptness, expertise, and dedication to resolving my query were exceptional.From the outset, Ricky's quick response time and clear explanations stood out. He patiently guided me through each step, ensuring I understood the solution provided.Ricky's proactive assistance went beyond just resolving my immediate issue. He anticipated potential challenges and offered valuable insights to optimize my experience.In summary, Ricky's professionalism and commitment to customer satisfaction make Socialhead stand out. I wholeheartedly recommend their services, knowing Ricky and the team are ready to provide top-notch support.

Best support team I have ever had - Great experience. Works well. and the support team is fast and knowledgeable.

Dont Be fooled by the Positive Feedback - They have no clue what they doing when it comes to Big Commerce , Although Setup was easy, within 6 Weeks I ended up with a Google Merchant Suspension Threat and an Encoding Error , when i contacted them multiple times for assistance they assigned rules which are counter productive then they tell me i need to change my titles and not use a certain word in the title or it will cause the rule to assign it a new condition when it should be a refurbished condition,WTH?!! I DO NOT Suggest this Company for Big Commerce, It is a Nightmare fixing this mess due to their application ..

Poor Support - This app appears to be geared for Shopify. I did not have the ability to get my mapping correct. In turn Google Shopping would not show my products. I also assume all these reviews are from Shopify. I tried contacting support but always received the message that it was out of their working time. No matter what time I tried to contact them day or night. I also requested support at any time convenient for them. I could not get the correct mapping for Brand, Color or Size on Bigcommerce. I finally decided to go with another app.

GMC Feed and custommer support - I had the pleasure of working with Julie for assistance with optimizing my Google Merchant Center feed, and I must say, her support was nothing short of amazing. From the moment I reached out for help, Julie exhibited a high level of professionalism, knowledge, and dedication to resolving my challenges.Julie demonstrated a deep understanding of the intricacies of Google Merchant Center and product feeds. She patiently guided me through the process, offering clear explanations and step-by-step instructions to ensure that I grasped the concepts and made informed decisions.One of the standout qualities of Julie was her exceptional communication skills. She was prompt in her responses, always available to address my queries, and exhibited a proactive approach to tackling any roadblocks we encountered. Her ability to simplify complex technical information made the process seamless and enjoyable.Highly recommend!

Great app and great technical support - I endorse this app for its user-friendliness, rapid performance, and competent support. A special mention goes to Ricky.

Nice People and Nice App - "I'm truly amazed by this app! It offers a seamless and user-friendly experience. The interface is intuitive, making navigation a breeze. The features are well-organized and efficient. It has greatly enhanced my productivity and simplified tasks. I highly recommend this app to anyone looking for google shopping effective solution.

Excellent customer service - Downloaded this app today. Usability is better than I have had from a previous product data feed supplier. And customer service is very fast, thorough and helpful. Definitely recommend :-)

Great support - Durra was really helpful in helping me to set up the feed. It was super easy and works well with Google Shopping. Thank you for your support.

Face Book Help - Support did a great job of walking me through processes and taking the time to explain APP functions that I was not aware up!

Great App! - App makes syncing with google and facebook easy and the customer service is great for all my specific needs.

Amazing Support - I have some queries on Facebook and IG product tagging and Julie from socialhead team assisted and guided me from the very beginning till the end. She patiently listening to my issues and provided the solution (by showing me the steps) to solve my situation. I'm only on Day 2 in my app and I'm very happy so far! Love the features of the app and love the support even more! Thank you!

AMAZING!!!! - As a small online business owner, keeping up with Google & Facebook ever evolving product feeds, shopping listings, etc is tiring....then you try an app that makes it so click, click EASY! This app overrides any issues I was having between BigCommerce and Google product feed instantly....I have been putting off using Meta, Facebook Shop (dumb, I know) and was entering product by product .... until Social Head. With a free trial the Google Product Feed was up in minutes and just a $9.95 month Starter account gets me Google & Facebook product feeds with no worry about expiring products. I'm just me so I can use all the help I can get. Thank you for being so user-friendly, it was nice to get some real help!

Easy to use! Makes Google Shopping and Ad Simple!!!! - Love this app. Makes loading my feed to google merchant center a breeze!

Amazing Support - Amazing support by Felix. Feeds were uploaded without any hitch and everything went smoothly. He even went out of the way to advise for a couple of tips to ensure the feed is configured properly.Top notch service from them.

Support - Fantastic customer support. Very quick and knowledgable. A great help to get the full value of this tool.

Help with set up - Neil was so helpful with helping me set up my shop and making sure all the errors are corrected, he was patient and even got on a call with me to walk me thru where I was confused. I am so happy with this app.

Great Product - This really works well. Super customizable. Support is very helpful. We were having SO many problems with one of the other ones. I'm so glad there is finally another option!

Awesome Customer Service - Not only was she patient but she made sure that we got everything fixed. You can't find customer service like this anymore!

Big help for little cost! - Ocean has been incredible with helping me optimize my website with Google. What would have taken me hours was accomplished in minutes. I would give the app 6 stars if I could.