What Merchants Think
Merchants have mixed feelings about "Easyship: All-in-One Shipping". While some appreciate its affordability, extensive courier options, and global reach, others find it riddled with technical issues, unresponsive customer support, and limitations in integration, particularly with FedEx.
Key Strengths
- Wide range of courier options and competitive international shipping rates.
- Easy integration with various e-commerce platforms like BigCommerce.
- User-friendly interface with helpful analytics and dashboard for cost management.
- No hidden fees: pay only for shipping labels.
- Positive feedback on expanding global shipping capabilities.
Common Concerns
- Poor integration with FedEx, resulting in complicated setups and use.
- Inconsistent and slow customer support resolution.
- Lack of reliable automation and feature limitations (e.g., product dimensions needed, no branded tracking page).
- Ineffective handling of order synchronization and shipping rules.
- Recent introduction of high subscription fees, moving away from its free model.
Final Thoughts
Overall, "Easyship: All-in-One Shipping" presents itself as a cost-effective solution for merchants looking to streamline their shipping processes and expand internationally. However, technical setbacks, inefficient customer support, and new subscription fees may deter those who require a more robust and hassle-free shipping solution.