Overall, merchants have expressed significant frustration with the "Constant Contact" app, particularly concerning its functionality and integration issues. Many users report persistent problems, especially with syncing to BigCommerce, resulting in a recurring login loop that prevents effective use of the app. Despite having been valued in the past, recent reviews indicate that doubts about its reliability are growing.
While "Constant Contact" may offer valuable features, its current technical difficulties, especially with integrating BigCommerce, overshadow its potential benefits. Until these issues are resolved and better support is provided, merchants may find it beneficial to seek alternative solutions for their marketing integration needs.