Ai-agent Customer service training apps 2025

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Simli

API for generating video conversations with AI avatars Show more

Simli is an innovative API platform designed for developers to create immersive low-latency streaming AI avatars perfect for dynamic video conversations. It offers real-time, unscripted interactions that mirror human-like exchanges, driven by a diverse range of distinct AI personalities. This functionality supports a broad spectrum of applications, making it ideal for scenarios such as mock interviews, where individuals can practice and refine their skills, or in customer service training where trainees can engage with varied virtual customer personas. The platform's ease of integration allows developers to seamlessly incorporate these AI avatars into existing systems, creating new layers of interaction and engagement. By leveraging cutting-edge AI technology, Simli empowers businesses and educators to transform traditional training and communication methods through more vibrant and interactive experiences. Overall, it stands out as a versatile tool for enhancing conversational dynamics in both professional and educational settings.

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Real-time interactions

Low-latency streaming

Ai avatars generation

Unscripted conversations

Distinct ai personalities

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Charisma.ai

Immersive conversational AI for online training and campaigns Show more

Charisma.ai is an innovative AI platform designed to revolutionize online training and marketing through immersive conversational experiences. By blending scripted and generative AI content, Charisma.ai ensures that every interaction remains on-message, providing both consistency and creativity. This platform's real-time, KPI-driven analytics allow businesses to monitor and enhance their campaigns with precision. With cross-platform compatibility, Charisma.ai supports the creation of dynamic, interactive avatars that foster meaningful engagement. Whether facilitating personalized soft-skills training for employees or crafting bespoke brand interactions for customers, Charisma.ai empowers businesses to deliver impactful digital experiences.

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Real-time analytics

Cross-platform compatibility

Conversational experiences

Scripted and generative

Interactive avatars

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TalentLMS

8.2

1 Reviews

Sell your courses and enroll buyers to the courses they bought Show more

TalentLMS is a comprehensive training platform designed to facilitate easy and engaging learning experiences. It offers extensive customization options, allowing you to tailor your portal with your own logo and color palette, and even integrate discounts and certificates for learners. The platform supports mass user enrollment and enables the creation of sub-portals, making it ideal for targeting diverse audiences, such as those in different locations or industry niches. Users can upload pre-existing materials or develop new content, with support for various content types, including videos and infographics. TalentLMS ensures accessibility and convenience with its native mobile apps, allowing users to engage with the platform from anywhere. Additionally, the platform includes tools for collecting user feedback through post-training surveys and provides detailed reports to assess the effectiveness of training programs.

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Customizable portal

Detailed reports

Native mobile apps

Mass user enrollment

Create sub-portals

Upload existing material

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iSpring Learn

iSpring Learn is LMS with a powerful authoring tool Show more

iSpring Learn is an innovative app designed to seamlessly integrate your educational content with the Shopify platform. It allows you to monetize your courses by selling them directly through your Shopify store. When a customer purchases a course, iSpring Learn automatically creates an account for them, providing immediate access to the content. This ensures a smooth and efficient transaction process that enhances the learning experience. The app also supports syncing course and learning track data, making it easy to manage and update offerings in your Shopify catalog. To utilize iSpring Learn, an active account with the platform is required, ensuring users have full access to all its features and capabilities. This fusion of e-learning and e-commerce is perfect for educators and businesses looking to expand their reach and offer valuable content to a wider audience.

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Catalog integration

Data syncing

Course selling

Auto account creation

Instant course access

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Firmwater LMS Connect

$50 / Month

8.2

5 Reviews

Sell online training courses with ease Show more

Firmwater LMS Connect is an intuitive app designed for training providers to effortlessly deliver online courses to their clientele. It empowers educators to create rich, engaging content using top-notch authoring tools like Articulate, Adobe, and iSpring while allowing integration of various digital media such as PDFs, YouTube or Vimeo videos, and relevant external links. To enhance monetization and accessibility, the app seamlessly integrates with Shopify, offering a new sales channel to promote and sell courses. Users can easily map multiple courses to Shopify products, defining specific access parameters for flexible control. Catering to both B2C and B2B audiences, Firmwater LMS Connect supports single and multiple seat purchases, granting immediate course access post-purchase. This flexibility ensures that users can either complete the courses themselves or extend the opportunity to others, broadening educational reach and engagement.

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Add shopify channel

Map products-courses

Single/multiple seat sales

Immediate course access

Invite others

Install App

Timlify: Booking & Appointment

$29.99 / Month

(1.6/5)

2 Reviews

Make time slots for appointment/training/rent/others & sell Show more

Timlify: Booking & Appointment is an intuitive and versatile app designed to simplify the appointment scheduling process for service professionals. With its user-friendly interface and robust features, store owners can effortlessly create time slots or schedules for various appointments, from medical consultations to event bookings. Clients can easily book or purchase these time slots, allowing for seamless and efficient time management. The app's flexible admin panel empowers users to manage bookings efficiently and adapt schedules to meet dynamic business needs. Timlify also offers an auto-generate feature, which simplifies the creation of multiple appointments in the backend, saving valuable time for administrators. Whether you're renting out a space or offering services, Timlify offers a convenient platform for professionals to connect with clients and manage appointments effectively.

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User-friendly interface

Create time slots

Buy time slots

Flexible admin panel

Auto-generate appointments

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Brandwise: AI Customer Service

$49-$269 / Month

8.2

1 Reviews

AI-driven helpdesk for seamless customer service & social media management. Show more

Brandwise: AI Customer Service is a comprehensive helpdesk solution designed to enhance customer service through the power of artificial intelligence. This app leverages advanced AI to automatically resolve customer service tickets, ensuring swift and precise responses that reflect accurate brand information. It actively moderates social media interactions by hiding negative comments on ads and proactively responding to comments and direct messages across platforms like Instagram, Facebook, and TikTok. Brandwise centralizes customer communication in a unified inbox, integrating email and live chat for streamlined interaction management. With easy access to order and shipping details and the ability to process refunds directly from your inbox, it simplifies administrative tasks. The app also features in-depth analytics, providing insights for both individual team members and the entire organization, aiming to save time, enhance customer satisfaction, and empower teams to deliver superior service. Whether you’re looking to boost efficiency or improve brand reputation, Brandwise equips your team with the tools needed to win more customers and streamline operations.

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In-depth analytics

Automatic ticket resolution

Unified inbox management

Ai comment moderation

Order and shipping access

Install App

AI Service Agent

$12 / Month

AI Service Agent: 24/7 intelligent customer support tailored to your business needs. Show more

AI Service Agent is an innovative AI-powered tool designed to enhance customer support by understanding your business and providing assistance around the clock. Upon installation, the Agent swiftly scans your website and any supplementary documentation to familiarize itself with your operations, enabling it to answer common customer inquiries effectively. The app is highly customizable, allowing you to personalize its behavior and appearance to align with your brand identity seamlessly. In instances where personal interaction is required, you'll receive notifications, ensuring that no important conversation slips through the cracks. The dashboard feature allows you to review past conversations and manage customer details effortlessly. Prior to launching, the Test Mode offers you a chance to simulate real-time interactions, ensuring your customers receive exceptional service right from the start. With AI Service Agent, your business can provide uninterrupted support, scale efficiently, and maintain personal connections with your clients.

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Real-time alerts

24/7 customer support

Customizable behavior

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Einstein Service Agent

Autonomous AI agent resolving customer service issues with natural language understanding. Show more

Einstein Service Agent is an innovative AI-driven application from Salesforce, designed to transform the landscape of customer service by autonomously handling diverse service issues. Utilizing cutting-edge generative AI, it crafts conversational responses that are both efficient and accurate, drawing insights from dependable business data. Available around the clock, this AI agent ensures continuous support across multiple communication channels, providing customers with timely assistance. In addition to its autonomous capabilities, Einstein Service Agent integrates seamlessly with human agents, escalating more complex cases when a human touch is needed. By automating routine inquiries, it frees up human agents to focus on more intricate customer interactions, enhancing both productivity and customer satisfaction. This forward-thinking solution empowers businesses to deliver superior service while maintaining operational excellence.

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Natural language understanding

Autonomous ai agent

Conversational responses

24/7 service operation

Handles service issues

Escalates complex cases

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POWR: Customer Support Request

$10.99-$98.99 / Month

3 Reviews

Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.

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Conditional logic

Centralized dashboard

Crm integration

Instant alerts

Custom auto-responder

Advanced controls

Install App

V2 to V3 Product Review & Upgrade Service by Your Store Wizards

8.2

20 Reviews

Hassle-free V2 to V3 upgrade consultation and review for BigCommerce stores. Show more

The "V2 to V3 Product Review & Upgrade Service" by Your Store Wizards is designed to ease the transition from V2 to V3 on BigCommerce for store owners who may find the process daunting. This comprehensive service begins with a detailed review of your product data, including variants, rules, and modifiers, to highlight any potential issues that may arise during the upgrade. By utilizing specialized software, the service simulates the upgrade process to identify elements that may be incompatible with V3, thus preventing functionality problems post-upgrade. Customers will receive a thorough report detailing necessary changes, potential losses, and recommendations, ensuring an informed transition. A personalized Zoom meeting is scheduled to discuss the findings, address concerns, and ensure clarity on the process. With the $299 review fee credited towards a full migration, and being endorsed by BigCommerce, this service offers peace of mind and professional support for those looking to upgrade without experiencing downtime. Note that the app itself facilitates the review process but does not perform the actual upgrade or data analysis.

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Upgrade consultation

Simulated upgrade

Personalized analysis

Try for Free

Belco: Customer Service Software for Online Stores

Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.

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Centralized dashboard

Automation tools

Insights reporting

Order information

Integrated communication

Customer recognition

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HelpIQ‑AI Customer Support

$21-$61 / Month

HelpIQ: AI-Powered Omni-Channel Customer Service Show more

HelpIQ is designed to transform customer service efficiency by leveraging the power of AI, enabling swift resolutions to customer inquiries. This app seamlessly integrates with your Shopify store, offering real-time insights into customer orders and providing a comprehensive 360-degree view of support tickets. Key features include advanced AI tools for summarizing conversations and suggesting appropriate responses, along with an AI Chatbot that can autonomously handle common issues, freeing up your team for more complex tasks. HelpIQ provides comprehensive omnichannel support, allowing you to manage customer interactions across chat, email, WhatsApp, Instagram, and Facebook from a single platform. The app also offers real-time metrics analysis, enabling you to monitor ticket data and enhance team performance by setting clear priorities. Collaborative features such as note-sharing and ticket assignments ensure your team can work together effectively, ensuring customer satisfaction and support efficiency.

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Ai chatbot

Real-time insights

Team collaboration

Omni-channel support

Metrics analysis

Ai summariessuggestions

Install App

DigitalGenius

Automatically resolve your customer service requests using AI. Show more

DigitalGenius is a cutting-edge app that revolutionizes the customer journey with its advanced AI and deep integration capabilities. Designed to enhance post-purchase support and boost lifetime customer value, it drives conversions through insightful pre-purchase product recommendations. The platform uniquely combines conversational and visual AI for comprehensive understanding and quick issue resolution, alongside generative AI for personalized, empathetic interactions. Users can engage in natural conversations with an AI Concierge, while Visual AI identifies e-commerce product defects and barcodes with precision. Seamlessly integrated with carriers, ERPs, and warehouses, DigitalGenius ensures efficient problem-solving and delivery processes. Additionally, its robust analytics and alerting features offer valuable insights into AI performance, empowering businesses to continually refine and optimize their operations.

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Generative ai

Visual ai

Conversational ai

Deep integrations

Analytics & alerting

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Reply Genius GPT

$29.9-$99.9 / Month

Reply Genius GPT Your partner for exceptional customer service Show more

Reply Genius GPT is a powerful AI-driven application designed to simplify your after-sales operations, making routine tasks far less tedious. With AI-powered automatic reply features, it significantly enhances response efficiency by generating quick and accurate responses to customer inquiries. Its smart algorithms enable automatic sorting of emails, streamlining email management and ensuring important messages never get overlooked. The app treats each customer interaction as a unique conversation, allowing for personalized service and improved customer satisfaction. Universal compatibility ensures it works with all major email services, making it a versatile addition to any workflow. Furthermore, its email synchronization feature enables seamless integration of past emails, offering a smooth and comprehensive view of all communications. Experience a revolution in handling after-sales tasks with Reply Genius GPT, where mundane becomes manageable.

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Email synchronization

Ai automatic reply

Ai automatic sorting

Conversation system

Universal compatibility

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Qpien ‑ Helpdesk & Live Chat

$24-$84 / Month

All-In-One Customer Service, Helpdesk, Live Chat & WhatsApp Show more

Qpien - Helpdesk & Live Chat is an omni-channel customer support platform designed specifically for e-commerce stores, particularly those on Shopify. By consolidating all customer service channels into one seamless interface, it empowers support teams to efficiently manage interactions across live chat, WhatsApp, Facebook, and Instagram. This integration not only enhances the customer experience but also boosts efficiency, ultimately leading to increased sales and conversions. The platform's user-friendly design allows for easy access to product, customer, and order information without having to leave the Qpien panel. Setting up Qpien with your Shopify store is quick, taking less than a minute, ensuring businesses can hit the ground running. Overall, Qpien helps avoid lost sales by ensuring no customer conversation is missed, saving both time and money for e-commerce businesses.

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Quick shopify integration

Centralized management

Live chat integration

Boost sales

Omni-channel support

Whatsapp support

Install App

Sherpa

Unleash AI for exceptional customer service. Show more

Sherpa is a cutting-edge app designed to transform your customer service experience with the imPowered CS ChatBot. This AI-powered solution offers instant, personalized support by efficiently reading and interpreting your store's information, encompassing everything from order details to store policies and product specifics. Available round-the-clock, Sherpa ensures your business is always there to provide quick and accurate responses to customer questions. By leveraging customer needs and purchase history, Sherpa creates personalized interactions, enhancing customer satisfaction and fostering brand loyalty. With its reliable and consistent presence, the app helps reduce disputes, negative reviews, and refund requests. Never miss a customer inquiry again with Sherpa’s tireless support, ensuring you build strong, lasting connections with your clientele.

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Personalized interactions

24/7 availability

Dispute reduction

Instant support

Accurate answers

Store data integration

Install App

Chaterimo

$9-$24 / Month

8.2

1 Reviews

AI Customer Service Supercharged by ChatGPT, Claude or Gemini Show more

Chaterimo is an advanced AI-powered chatbot designed to enhance your Shopify store's customer service experience. The app seamlessly integrates with your store through the Shopify API, ensuring that its knowledge base is updated daily with the latest product information, descriptions, and availability. This real-time adaptability allows Chaterimo to provide accurate and relevant responses, tailored to meet your specific business needs and align with your brand's voice. Its flexible data management capabilities enable a high degree of customization, making it a perfect fit for unique customer interaction strategies. With a 7-day free trial offering full access to all functionalities, businesses can experience the platform's robust capabilities firsthand. Additionally, Chaterimo's 24/7 customer support ensures reliable assistance whenever needed, making it a comprehensive solution for enhancing customer engagement and satisfaction.

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Ai responses adaptation

Shopify api updates

Customizable brand voice

Install App

Raya by Teammates.ai

8.2

1 Reviews

The Autonomous AI Teammate for Customer Service 24/7 resolves tickets, end-to-end. Show more

Raya by Teammates.ai is an innovative solution designed to revolutionize customer support and engagement. This fully autonomous AI teammate handles entire functions, from taking inbound phone calls and responding to emails to closing tickets, offering seamless support across multiple channels. Equipped with the ability to communicate fluently in over 50 languages, Raya excels particularly in handling Arabic dialects. By integrating smoothly with existing CRM and ticketing systems through 30+ native integrations, Raya efficiently resolves queries, processes payments, manages refunds, tracks orders, and escalates issues only when human intervention is required. This enables human teams to focus on high-value tasks while Raya manages routine, repetitive tasks. With Raya in action, companies can provide consistent, round-the-clock customer service without increasing operational overhead.

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Multichannel support

Ai-powered automation

Seamless crm integration

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Siena AI

Empathic AI customer service that's almost human Show more

Siena AI is a cutting-edge customer support app designed to revolutionize the way businesses handle customer interactions. By leveraging advanced AI technology, including its Cognitive Reasoning-Based Engine (CORE), the app efficiently manages complex customer service tasks while maintaining a human-like empathy and understanding. Siena AI seamlessly integrates across multiple channels and languages, ensuring consistent and context-aware support for users worldwide. This powerful tool enhances the overall customer experience by providing brand-consistent interactions tailored to meet the specific needs of e-commerce and other industries. As a result, businesses can achieve higher customer satisfaction and loyalty, all while optimizing their support operations. With Siena AI, companies can effortlessly blend automation with a personal touch, transforming how they connect with their customers.

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Multichannel integration

Ai-powered support

Language versatility

Cognitive reasoning engine

Context-aware interactions

Brand-consistent responses

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