Quant AI is an innovative enterprise platform designed to transform customer interactions through a sophisticated, multi-agent system. The app supports a variety of communication channels, including chat, voice, SMS, and even avatar-based experiences, allowing businesses to provide a seamless customer journey. By employing parallel processing, Quant's AI agents work in harmony to deliver intelligent and meaningful conversations, significantly enhancing customer satisfaction (CSAT) and Net Promoter Score (NPS) across different sectors such as Banking, Financial Services, Healthcare, and Government. The multi-agent design ensures increased efficiency, accuracy, and speed in resolving complex inquiries, providing a robust solution for modern customer service challenges. With support for over 100 languages, Quant AI enables businesses to effortlessly engage with a global customer base, ensuring no language barriers in communication. Additionally, the platform is secure and scalable, with minimized hallucinations, offering transparency and reliability in customer interactions.

Parcel Panel Order Tracking is a comprehensive app designed to streamline the order tracking process for businesses, ensuring real-time visibility into shipments and addressing exceptions before they become customer complaints. The app automatically sends shipping notifications, keeping customers informed and reducing the volume of "Where is my order?" inquiries. Businesses can create a branded, multilingual tracking page with customizable elements, enhancing the customer experience and engagement. Additionally, the app offers a smart upsell system to drive more sales and provides powerful analytics to optimize shipping strategies. For dropshipping businesses, the app offers the convenience of hiding Chinese origins with just one click. With 24/7 customer support via online chat or email, Parcel Panel ensures that help is always available for users.

Asklayer Post Purchase Survey is a powerful tool designed to enhance your business decision-making through actionable customer feedback. This versatile app offers per-question reporting with intuitive in-app charts and allows you to export raw data for comprehensive external analysis. With Asklayer, you can conduct unlimited surveys across unlimited pages, boasting over 15 question types to gather the insights you need. Packed with advanced features like targeting rules, skip logic, and question randomization, the app enables highly customized survey experiences. Additional capabilities include coupon generation, NPS, CSAT, and cross-tabulation, ensuring a comprehensive data collection strategy. Asklayer seamlessly integrates with tools like Shopify and webhooks, streamlining your workflow. It provides robust on-site survey options and automated email follow-ups, boosting engagement and feedback collection post-purchase.

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.

11za ‑ WABA API is a comprehensive WhatsApp marketing platform designed to elevate your omnichannel strategy. It enables businesses to seamlessly recover abandoned carts, send targeted broadcasts, and automate order updates, enhancing customer engagement and satisfaction. With advanced AI chatbots, the app facilitates efficient customer support, while the shared team inbox streamlines workflow management. 11za helps reduce the risks associated with cash-on-delivery orders and builds brand trust by earning the coveted WhatsApp Green Tick. Businesses can leverage the platform to showcase products effortlessly using the WhatsApp Catalog and connect with customers through customizable chat widgets. By integrating 11za, you enhance customer interactions on a platform they love, ultimately driving sales and increasing engagement.

Scope - Simpler Surveys is a powerful tool designed to help you effortlessly gather feedback from your customers through intuitive surveys. With its easy-to-use interface, creating and displaying surveys on Thank You and Order Status pages is a breeze, thanks to seamless integration with the Checkout Extension app. As responses pour in, you can review them in real-time and apply custom filters for deeper insights into customer behavior and preferences. The app features a visual question builder with a zero-code, drag-and-drop functionality, making survey creation accessible for everyone. Additionally, Scope supports one-touch integrations with platforms like Slack, with more integrations on the way to enhance your workflow. Whether you're looking to improve customer satisfaction or refine your operations, Scope equips you with the insights you need through unlimited feedback collection.