Running a successful Shopify store requires efficient operations management to keep everything running smoothly. The right operations apps can help streamline key processes like returns and exchanges, cash on delivery customization, real-time customer support, and order data exports. These tools improve workflow efficiency, reduce manual tasks, and enhance customer satisfaction. In this article, we’ll explore the 5 best operations apps for Shopify in 2025, helping you choose the right solutions to optimize your store.
5 Best Operations Apps in 2025 for Shopify Merchants
Return Prime: Return → Revenue is a robust app designed to streamline the process of managing returns, exchanges, and refunds through a single platform. It offers features like sending return labels, in-store returns, and refunds via store credit, all while integrating seamlessly with your preferred logistics and warehouse management system (WMS).
- Comprehensive Returns Management: Handle returns, exchanges, and refunds efficiently in one place, reducing the complexity of managing multiple systems.
- Customizable Return Portal: Offers a user-friendly return portal that is fully customizable to fit your brand's needs and provide a smooth customer experience.
- Integration Flexibility: Easily connect with over 30 apps or create your own integrations using webhooks and APIs for a tailored returns solution.
- Automated Processes: Automate return label sending and order replacements to save time and improve operational efficiency.
- Migratable Solution: Transition seamlessly from any other returns management app to Return Prime without hassle.
The app’s outstanding advantages are evident in its glowing reviews, primarily focused on exceptional customer support, a user-friendly interface, and comprehensive capabilities. Clients consistently praise its efficiency in reducing return rates and promoting customer retention. The app’s seamless integration with existing platforms and straightforward setup process further enhance its appeal, making it highly recommended among ecommerce businesses looking for a reliable and efficient returns management solution.
Releasit Cash On Delivery is an app that lets you customize the Cash on Delivery payment method in your store, adding custom fees and controlling its availability based on various conditions. It's quick to set up and offers extensive customization options to enhance your payment processes.
- Custom Fees: Add a fixed value or percentage fee to COD orders to cover costs and encourage prepaid payments.
- Conditional Availability: Show or hide the COD option at checkout based on order total, country, products, and more.
- Fraud Prevention: Hide COD for potential fake or bad customers to avoid fraudulent transactions.
- Quick Setup: Configure the app on your store in under five minutes with easy-to-follow tutorials.
- 24/7 Support: Enjoy round-the-clock assistance via WhatsApp, Telegram, and email.
This app has received outstanding reviews, highlighting its intuitive design and exceptional customer support. Users appreciate its easy installation process, ability to streamline COD transactions, and enhance store efficiency. The support team is praised for its rapid response and effective problem-solving, making it a valuable tool for any e-commerce platform looking to improve its cash-on-delivery options.
POWR Chat leverages Facebook Messenger to provide seamless, real-time customer support for online businesses. Easily integrated with Shopify, it requires no coding and is fully customizable to align with your brand. The app streamlines customer interactions by automating new chat notifications and facilitating immediate communication with shoppers, helping to boost sales and customer loyalty.
- Real-Time Customer Support: Engage with customers instantly through Facebook Messenger, enhancing customer experience and satisfaction.
- Effortless Setup: Install directly into Shopify without any coding, making it accessible for users with limited technical knowledge.
- Customization Options: Tailor chat settings, including triggers, delay times, and bubble icons, to fit your brand identity seamlessly.
- Automated Notifications: Receive instant mobile alerts for new chats, ensuring timely responses to customer inquiries wherever you are.
- Enhanced Design Flexibility: Fully customize chat design elements such as avatar or image, colors, and shapes, to maintain brand consistency.
Outstanding qualities noted in app reviews highlight its ease of integration with Shopify, streamlined real-time communication that improves customer service efficiency, and the high level of customization that allows businesses to maintain brand consistency while engaging with customers effectively.
Yanet: Returns and Exchanges is a management app designed to streamline the return and exchange process with a clear, flow-based solution. Store owners can craft various return policies for different products, while customers can submit requests through an easy-to-use public portal embedded on the site. The portal's text, banner, and colors can be customized to fit the store's branding, providing seamless communication through email notifications.
- Customizable Policies: Store owners can create different return and exchange policies tailored to specific products and situations.
- Public Portal: An embedded portal allows customers to easily submit return and exchange requests and stays updated through email notifications.
- Brand Matching: Options to customize the portal's appearance, including text, banners, and colors, facilitate seamless brand integration.
- Email Notifications: Customers receive updates at every step of the return or exchange process, ensuring transparency and communication.
- Responsive Support: The dedicated support team provides exceptional service, guiding users through setup and solving any issues promptly.
Based on user reviews, the standout advantage of Yanet: Returns and Exchanges is its exceptional customer support, highlighted by knowledgeable and responsive staff like Alex. Users appreciate the app’s intuitive design, efficiency, and customizable features that facilitate a smooth return process, saving time and enhancing functionality. The app also receives high praise for its seamless integration and ease of use, making it a highly recommended choice for handling returns and exchanges.
Exportify is a powerful tool that streamlines the process of exporting order data by formatting it into your required file type, such as Excel or other delimited text formats. This functionality is crucial for tasks related to accounting, product customization, or order management, particularly leveraging customization fields within orders.
- Custom File Formats: Exportify enables the creation of custom Excel, XML, or other delimited text formats tailored to your specific needs.
- Flexible Order Exports: Export orders either individually or in batches to suit different operational requirements.
- Comprehensive Data Extraction: Allows for the export of fields missing from default Order Exports, including line item properties and other custom attributes.
- Access to Extensive API Fields: Export any field available in the Order API, along with select fields from the Product and Customer APIs.
- Enhanced Productivity: Increases efficiency by eliminating the need to manually reformat spreadsheets on a daily basis.
The app's outstanding advantages include its flexibility in data formatting and extraction, which users greatly appreciate. Reviews highlight its ease of use, especially in integrating with other systems, and commend its ability to handle complex data requirements seamlessly, earning high satisfaction ratings for enhanced workflow productivity.
Incorporating advanced operations apps into your Shopify store is a strategic move to enhance operational efficiency and drive growth. By leveraging these tools, you can automate routine tasks, maintain organized operations, and focus more on strategic initiatives. Explore these top apps to find the perfect solution that aligns with your business goals, ensuring a seamless and efficient operations management experience in the competitive e-commerce landscape.