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Customer reviews: Up Accessibility

Reviews (13)

Overall rating
4.3

What Merchants Think

The "Up Accessibility" app is widely appreciated by merchants for improving website accessibility and compliance, offering an array of customizable features that enhance the user experience for diverse audiences. Many merchants have reported significant improvements in usability, praising the simplicity of setup and the excellent customer support provided. However, a few users have encountered issues with app connectivity and functionality.

Key Strengths

  • User-friendly interface with customizable features
  • Comprehensive accessibility tools: text-to-speech, color contrast, and text size adjustment
  • Quick setup and seamless integration with websites
  • Outstanding customer support and responsiveness
  • Multi-language availability and ADA compliance

Common Concerns

  • Occasional connectivity issues, leading to app downtime
  • Problems with app reinstallation and accessibility icon connection
  • Functional inconsistencies after plan upgrades

Final Thoughts

Overall, "Up Accessibility" is highly regarded for its effective enhancement of web accessibility and compliance features, making it a valuable tool for businesses looking to support a broad audience. While a few users have experienced technical issues, the excellent customer support and feature-rich platform establish it as a preferred choice for many merchants.

Penthwelldogs

Aug 07, 2024  on Wix

Teething issue but great support!When I initially purchased this app it wouldn't let me enable it. I emailed the app support and they fixed the problem really quickly - it was an issue on their end which...

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