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Customer reviews: Up Accessibility

Reviews (13)

Overall rating
4.3

What Merchants Think

The "Up Accessibility" app is widely appreciated by merchants for improving website accessibility and compliance, offering an array of customizable features that enhance the user experience for diverse audiences. Many merchants have reported significant improvements in usability, praising the simplicity of setup and the excellent customer support provided. However, a few users have encountered issues with app connectivity and functionality.

Key Strengths

  • User-friendly interface with customizable features
  • Comprehensive accessibility tools: text-to-speech, color contrast, and text size adjustment
  • Quick setup and seamless integration with websites
  • Outstanding customer support and responsiveness
  • Multi-language availability and ADA compliance

Common Concerns

  • Occasional connectivity issues, leading to app downtime
  • Problems with app reinstallation and accessibility icon connection
  • Functional inconsistencies after plan upgrades

Final Thoughts

Overall, "Up Accessibility" is highly regarded for its effective enhancement of web accessibility and compliance features, making it a valuable tool for businesses looking to support a broad audience. While a few users have experienced technical issues, the excellent customer support and feature-rich platform establish it as a preferred choice for many merchants.

Store015

Mar 11, 2025  on Wix

There are problems with the appI tried to access the app, but I got an “Error 0404” message. So, I deleted the app and reinstalled it, and everything worked. However, it didn’t connect the accessibility icon to the website.

Goldenphae2023

Dec 02, 2024  on Wix

App is not working AGAIN!You asked me to update my review because you fixed the app on my site. Well, here we go again—it’s still not working! Perhaps if you provide a permanent fix or at least...

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