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Customer reviews: Up Accessibility

Develop by UpAccessibility
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Reviews (13)

Overall rating
4.3

What Merchants Think

The "Up Accessibility" app is widely appreciated by merchants for improving website accessibility and compliance, offering an array of customizable features that enhance the user experience for diverse audiences. Many merchants have reported significant improvements in usability, praising the simplicity of setup and the excellent customer support provided. However, a few users have encountered issues with app connectivity and functionality.

Key Strengths

  • User-friendly interface with customizable features
  • Comprehensive accessibility tools: text-to-speech, color contrast, and text size adjustment
  • Quick setup and seamless integration with websites
  • Outstanding customer support and responsiveness
  • Multi-language availability and ADA compliance

Common Concerns

  • Occasional connectivity issues, leading to app downtime
  • Problems with app reinstallation and accessibility icon connection
  • Functional inconsistencies after plan upgrades

Final Thoughts

Overall, "Up Accessibility" is highly regarded for its effective enhancement of web accessibility and compliance features, making it a valuable tool for businesses looking to support a broad audience. While a few users have experienced technical issues, the excellent customer support and feature-rich platform establish it as a preferred choice for many merchants.

Aliceluish

Apr 24, 2025  on Wix

User-Friendly for EveryoneMy visitors have commented on how helpful the widget is, especially the text size and color contrast tools. It scales well and keeps my visitors happy. Love it!

Mortonjack102

Mar 17, 2025  on Wix

Perfect for ADA ComplianceThis widget ensures our site meets accessibility standards. The text-to-speech and contrast features make it user-friendly for all. Customizing the widget was simple, and the support team was extremely helpful.

Rgarrison1670

Mar 17, 2025  on Wix

Improved User Experience InstantlyAdding this widget improved our website’s usability instantly. Features like text-to-speech and big cursors are fantastic. The support team guided us through customization, making it fit seamlessly with our design.

Brownalexander067

Mar 17, 2025  on Wix

Excellent Support and Easy SetupWe had the widget up and running in no time. It offers useful features such as color contrast and text magnification that help a wide range of users. The support team is quick...

Oliviasmith19269

Mar 17, 2025  on Wix

Customizable and User-FriendlyThis widget has enhanced our website's accessibility without compromising on design. The ability to adjust font size, contrast, and other elements makes it perfect for diverse user needs. Customer support was fast and helpful.

Carlostefan6

Mar 17, 2025  on Wix

Great Value for AccessibilityThis widget provides great value by offering multiple profiles and customization options. Visitors appreciate the improved navigation and readability. The support team responded quickly to our questions and provided clear solutions.

Store015

Mar 11, 2025  on Wix

There are problems with the appI tried to access the app, but I got an “Error 0404” message. So, I deleted the app and reinstalled it, and everything worked. However, it didn’t connect the accessibility icon to the website.

Jocyhutchinson

Jan 16, 2025  on Wix

Best Accessibility Solution for Wix – Easy, Customizable, and Effective!The accessibility app is fantastic! It has an excellent interface and offers great support, with quick response times. It's available in multiple languages, which has been incredibly helpful for our diverse client base....

Developer2520

Jan 15, 2025  on Wix

Excellent Accessibility App – A Must-Have for Inclusivity!I’m incredibly impressed with this Accessibility App! The app is super easy to install and customize, with features like adjustable text size, color contrast, and text to speech support. The interface is clean,...

Goldenphae2023

Dec 02, 2024  on Wix

App is not working AGAIN!You asked me to update my review because you fixed the app on my site. Well, here we go again—it’s still not working! Perhaps if you provide a permanent fix or at least...

Penthwelldogs

Aug 07, 2024  on Wix

Teething issue but great support!When I initially purchased this app it wouldn't let me enable it. I emailed the app support and they fixed the problem really quickly - it was an issue on their end which...

Chanwoo10173

Jun 10, 2024  on Wix

Can't turn on AppHello, After using 5 day trial on our website, I upgraded my plan to premium but i can not able to manage or access to the app ( it says that i have...

Theartistpizza

Mar 04, 2024  on Wix

Good toolbar and customer serviceThe UpAccessibility app is very simple to use. After signing up, the accessible toolbar was automatically added to my Wix webpage. No work needs to be done. If you like you can customize...

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