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Customer reviews: Mailchimp

Develop by Intuit Mailchimp
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Reviews (40)

Overall rating
4

What Merchants Think

The overall feedback for Mailchimp is mixed, with long-term users appreciating its core functionalities while new users face significant challenges, particularly with integration issues. Although some appreciate the ease of use and prebuilt templates, many merchants express frustration due to unresolved technical problems, especially when integrating with platforms like Wix.

Key Strengths

  • User-friendly interface
  • High-quality prebuilt templates
  • Effective standalone functionality

Common Concerns

  • Significant issues with Wix integration
  • Lack of responsive customer support
  • Technical errors causing disruptions
  • Problems with setting up two-factor authentication

Final Thoughts

Mailchimp is generally well-received for its standalone email marketing capabilities and user-friendly approach. However, the application faces notable criticism for integration challenges with Wix and insufficient customer support. For those who do not require complex integrations, Mailchimp remains a solid tool but may require enhancements to address the current limitations reported by its users.

Benfineberg1

Feb 13, 2025  on Wix

disaster with syncing and not resolved after 3 weeks. Bye mailchimp!As a client of mailchimp for 10 years this sync was a disaster. Lost me hundreds of GBP due to not being able to use the service. Wa frantically having to source alternatives for...

Tlcoaching4

Feb 08, 2025  on Wix

Not good for Wix IntegrationMailchimp works well as a standalone, but has caused soooo many headaches once I tried to integrate it with my Wix website. What's worse, noone seems to have any answers on how to...

Contact08539

Jan 30, 2025  on Wix

DO NOT USE WITH WIX!Horrible app/company. there is nobody to help with issues. no email, not phone support.

Stephanemeudon

Jan 29, 2025  on Wix

Impossible to complete the integrationThe integration did not complete. Error 101. Wix tells me to contact MailChimp support. Mailchimp does not answer. Today the error is gone. But still no feedback from Mailchimp.

Petypot

Oct 11, 2024  on Wix

No connection Wix-Mailchimpit's 580 error, can't connect to Wix

Dkronebusch3

Aug 27, 2024  on Wix

Doesn't Work With WixThis actually does not work with Wix. I was just on a long troubleshooting chat with tech support and they informed me that "I have found that there is an error that is...

Ro8369

Aug 27, 2024  on Wix

Not at allIt wont set up two factor authentication. Nothing happens when I click enable. I don't like verification via sms anyway as I can't receive sms messages at my place of work. On top...

Mysitecb

Aug 15, 2024  on Wix

Does not integrateDoes not work. No matter how you want to integrate you get the message 580, nor WIx or Mailchimp know how to integrate, its a waste of time.

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